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Thrifty Reviews Dallas Fort Worth Airport

Read customer reviews on Thrifty at Dallas Fort Worth Airport and find the best car hire deals guaranteed

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June 10, 2018
Nice car with good milage
Dark car-colours in the Texas heat are not a good choice.
June 10, 2018
Car tires were not in very good condition
FooMarch 4, 2018
The phone GPS from thrifty I git was not responsive and took way too long to search for my destination address. For a couple of occasions I gave up waiting (5mins!) and used my own phone.
EdwardJanuary 12, 2018
Yaris a compact car which went well.
We had booked a different car, possibly Ford, but we ended up with a Toyota Yaris which was not advertised. The car went well though.
RickyDecember 1, 2017
Very friendly staff and smooth pickup and return
RamonOctober 22, 2017
The mini van
Long queue in picking up the car.
October 15, 2017
The car a Toyota RAV4. The desk Lady at Dfw. Awesome and super friendly. A hertz employee helped me and explained which cars were available concerning my contract.
When I went to get the car, a associate saw me and walked away. No one there to to a pre inspection. I took pictures, if that is going to help me in the post return, I don't know.
DavidOctober 3, 2017
The staff were very helpful
August 29, 2017
Very easy process to both pick up and return.
We were a late pick up so there were limited choice of cars in our range.
July 20, 2017
Nice car
KARLJuly 19, 2017
great transparent inclusive price and good service at DFW
July 14, 2017
Tedious questionnaire.
May 27, 2017
Helpful suggestions
May 25, 2017
The efficiency of the staff
DianeMay 16, 2017
The friendliness and efficiency of the staff.
The dirty interior of the car
RoseMay 6, 2017
Easy swiftness. quick service
unexplained charges on my card!
May 5, 2017
March 16, 2017
Easy pickup
Offsite pickup with waiting lines
IanDecember 10, 2016
Liked this facility alot
Didn't like the Houston Thrifty airport service and have made a formal compliant against them but here very good and very happy with the service I received
christopherNovember 29, 2016
got car i asked for !
car had a few scratches here and there,felt this should have been listed on rental papers when i picked car up told rental agent he said was normal for rental use but to protect the customer i belive all scratches etc should be listed
October 23, 2016
Excellent service.
October 14, 2016
the car was good and easy to drive and just right for the pourpus
driving in the cities not easy Dallas.Austin .and Houston .nothing to do with the car.
May 11, 2016
staff were friendly
HazelOctober 2, 2015
Representative had had a difficult customer prior to us she managed to service professionally and with courtesy even though she really could have done with some time away to settle down I would like to compliment her
March 26, 2015
Car was excellent, new and drove great.
Hard Sell of the pick up man
JulianOctober 6, 2014
very efficient system for collecting car
Dallas has a toll system on some of its roads for which there is no explanatory information. you cant as a tourist pay for it as you use it ,You have to pay for it up front or face a hefty fine at the end of your holiday. We payed for it but have no idea whether we passed through tolls or not as we drove straight up to Oklahoma.Others be warned ask about this
August 30, 2014
The desk Representative was very efficient. However in the garage the cars were not parked in the right places and the exit man had to confirm the correct car as the thrifty rep just pointed.
As we did not pick up car till 1 week after we arrived at Dallas Fort Worth. Thought signs were inadequate. The Girl at help centre was brilliant!
SvenjaJune 4, 2014
I paid for a GPS system and did not get one on site. I have submitted an email to the customer service to get the prepaid money for the GPS back. So far no answer...
May 18, 2014
car was smoky
May 8, 2014
Car was great and was allowed to pick from the cars available.
Booked and paid for GPS in advance. When I arrived I was told that no GPS were available so was asked if I would pay to upgrade! When I said no I then had to wait till a GPS could be found and this took them a good while!
MikiMay 4, 2014
The car
I was frustrated with the high fee of the toll roads. That made my trip difficult Next time I'll check other companice for toll policies. It's rediculouse to pay so much for it
JOHNMarch 21, 2014
Great service on both times at DFW. Staff excellent and helpfull.
Contracted for a premium car and there was only 3 cars availiable. Buick Regal,another Buick, and a Nissian. All were a little on the small side. I selected the Regal. I am 6'1"and my brother is 6'4"so we had trouble getting into a smaller car due to slop of the roof of the car. Would have liked a larger bodied car.
March 18, 2014
the cars was very good...perfect size and drives excellent
I will be using this car model again in the USA soon...Thanks to Thrifty for an enjoyable stay in the Dallas area
DavidMarch 10, 2014
Staff were friendly, informative and helpful. The GPS supplied with the car was very easy to use and made travelling in the US less stressful. Access to / from the freeways to DFW rental car centre is simple and easy.
March 6, 2014
No Hidden Cost Very friendly Staff Select your own vehicle
Signboards for returning the car were not enough
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Thrifty Rating
Dallas Fort Worth Airport
Very good
7.8 / 10
250+ ratings



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