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Thrifty Reviews Cancun Airport

Read customer reviews on Thrifty at Cancun Airport and find the best car hire deals guaranteed

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May 28, 2018
Efficient and friendly service
W"as due to have a Jeep Patriot but got a Duster - disappointing equivalent!
March 20, 2018
Changed location, no signs or advice of move including phone nomber on paperwork
BradJuly 24, 2017
it took nearly an hour to get out car.
CliveMay 12, 2017
Polite staff
Slow to process
May 8, 2017
no mencinaron que trai permiso sno hasta el final de la entrega y solicitaron que regresra al aeropuesto a cambiar de auto el cual no había y volvieron a dar un persmiso vehicular
GrégoryMay 8, 2017
Car new Full to full gas Upgrade No hidden costs Pick-up and drop-off quick
Asking tips Some wait for the shuttle that gets you to rental desk
ANDREFebruary 12, 2017
Car was in excellent condition. No problems during pick up (apart from a minor queue) or to drop off.
CharlesDecember 23, 2016
The car was much smaller than described and it was difficult for me to fit my 6' 6" frame in the driver's seat.
RAugust 30, 2016
The man checking the cars was nice and thorough
The hard sell on the insurance and the difficulty in checking back in. The entire process was way too long!
April 25, 2016
Insurance confusion
ToomasMarch 6, 2016
the car was clean
it took 2.5 h to get the car the car did not have central locking the car did not have power windows the car did not have cruise control the car made strange whistling noise when on motorway the same car hired in Tenerife had all that so expected the same
November 7, 2015
The easiness of dropping off the car.
The car lacked power and was very basic e.g. no central locking.
HansAugust 12, 2015
After two days we had to change the car. The same or a simular (jeep) car was not available
JuanAugust 3, 2015
El costo de los seguros es muy superior al tiempo de uso del vehículo. Sería bueno revisar, debido a que este valor es igual al seguro por un año de un vehículo particular similar.
July 27, 2015
Car was easy to drive. Full excess insurance from Rental cars was very useful
Car was only just big enough for 4 adults and suitcases. No electric windows / seats etc.
April 6, 2015
No radio in the car After the days of drop off the deposit is still charged on my credit card. This should be done much faster.
April 5, 2015
Nice price-service value
The time that we wait for receive and deliver the car
September 20, 2014
Everything went very well, but we had to buy a new tire, but it was paid back to us, so very good.
DanielSeptember 12, 2014
Great car and good service.
Airport desk not attended, hard to find rental depot.
August 20, 2014
Good service and budget is good company.
August 20, 2014
The car had scratches
SylviaJuly 28, 2014
It was really an excellent experience. I was able to get information and help that I needed in my friendly conversation with Alessandra in Manchester. Everyone with whom we came in contact there at the agency was friendly and very helpful. The car was great and I would certainly rent from Thrifty again! Thank you so very much! God bless you bunches!!!!!
May 19, 2014
Decent price
They did not have enough staff to operate the office for either check ins or out!
April 28, 2014
had to wait 45mins for the car to be ready
MikeApril 11, 2014
Good to have a young American lady present to help with directions and general info.
No radio. This was because the car we ordered (a VW Gol) was not what we were going to be given as there is a lack of match between your code and theirs I think, we got a new car that wasn't wired for sound.
March 6, 2014
Everything was good
No problem
LukeFebruary 26, 2014
The location was fine and easy to find on my return.
The car was a very basic model and didn't include central locking - this wasn't pointed out to me at pickup and 2 days later I realised the back doors had not been locked the whole time!
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Thrifty Rating
Cancun Airport
6.6 / 10
2000+ ratings


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