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Maggiore Reviews Catania Airport

Read customer reviews on Maggiore at Catania Airport and find the best car hire deals guaranteed

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June 11, 2018
The original car price.
I was high pressure sold insurance due to the front desk telling me Maggiore will do there best to behave poorly during an accident claim. Evidently Maggiore routinly makes a profite from auto accidents.
June 7, 2018
Very slow picking up car
MarielaMarch 26, 2018
The service was excellent! Tha car was new.
It was difficult to find where we return the car.
AndrewJanuary 4, 2018
Assistance at the counter from staff was excellent.
RistoNovember 28, 2017
Just the exactly right way to the return car park was difficult to find.
OlegSeptember 26, 2017
Finally provided car with automatic gear box.
Long time when picking uo the car on arrival; Confusing security/insurance deposits at desk. Without warning how to handle automatic gearbox, which was not originally ordered.
September 2, 2017
the diligent staff
the price of assurance
August 26, 2017
Ease of service
The waiting time at the counter
August 9, 2017
Easy to pickup
Walk to rental desk
CsabaAugust 6, 2017
Staff can speak english and was friendly and helpful.The car was almost brand new.
Some damage of the car was not described in the contract, it was complemented upon request. Hard to find the car return place.
SarunasAugust 5, 2017
No problems!
July 28, 2017
The relatively short time for pick up of the car.
The lack of information and refund of the deposit 3 days after drop off the car.
July 2, 2017
Location and friendly service
June 24, 2017
Great car. Easy return.
Pick up too slow. Not enough counters
May 27, 2017
Very helpful at desk
Information on voucher did not mention that desk was not within airport building
FUSUNMay 6, 2017
Perfect service
May 1, 2017
Difficult to find office and a long way to walk from Arrivals and back to Departures in Catania
BarryApril 28, 2017
Excellent staff at Catania Airport, both in the office and at the pick up in car park.
April 4, 2017
Car quality and performance, fast track drop off and straight forward collection /drop off. Car update and price very competitive
March 2, 2017
front desk officer was really helpful and friendly
GiovanniDecember 17, 2016
Car wasn't full of fuel
YvesNovember 27, 2016
very friendly staff fair price good quality of car rented
counter is somewhat far away from the airport terminal, when with a lot of luggage, it is not so easy to get there.
October 29, 2016
Asked and would liked to have had signed confirmation of condition of car and fuel level on return, before handing over keys.
JonOctober 28, 2016
Car was a Fiat 500 as requested.
Car was collected in a dark lower level of a multi story car park so hard to asses existing damage. We were notified about existing dent at the back, but car had additional scuffs on bumper which we missed on collection and we were challenged on at drop off. Thankfully Maggiore let it go.
JohnOctober 19, 2016
Although condition only average this suited us for driving in Sicily.
Car pick up took 90 minutes when Maggiore tried to swap car type for something totally unsuitable for family of 6 with 2 young children. Orginally said booked car not available but eventually found the exact car we wanted and had booked.
October 13, 2016
The desk representative was very helpful, and gave free upgrade based on the amount and type of our luggage
Car had some unprepared damages, from a previous accident, some were noted ahead by the company, some detected by us. The built-in GPS was outdated and had troubles getting our location
PhilipOctober 9, 2016
Everything was fine
September 8, 2016
Upgrade, quick drop off
Car had un-notified minor damage - time lost at pick up to have the car checked and damage documented
July 23, 2016
Excellent service at airport. Car was spotless both inside and outside.
July 13, 2016
Friendliness and efficiency of staff. The car (an Alfa Romeo Giulietta).
July 12, 2016
The employees were extremely helpful and friendly.
JamesJuly 11, 2016
Required car replacement and turn-around was quick and helpful
Delay experienced in overall pick-up time. Having to return to airport to change vehicle due to fault developing in first car
June 26, 2016
great staff
May 28, 2016
Situation of office at airport Too far with very little information or signage in terminal, we did not like this.
Gear shift was not good Reverse hard to get into. Car bigger than we needed On Tiny roads
April 20, 2016
Excellent car had low mileage (2,200 klms)
No details of who to contact in case of emergency. Very little details with paperwork. There was very little English paperwork in car regarding an emergency.
April 20, 2016
All good, specially staff
I was expecting a golf rather than 500L but I guess it was under the same group
February 15, 2016
Very good staff and customer service. No issues.. we rented a good clean car, we gave back a good clean car and thats it. Simple, easy, straight forward and will for sure make us return again.
AineNovember 2, 2015
Car met our needs
Staff very slow on pick, up also appeared unhappy and were having heated discussions between each other in front of long que of peope
carltonOctober 16, 2015
Great car and good value for money
Tried to sell insurance for vehicle theft which should be covered
carltonOctober 16, 2015
Vehicle had damaged bodywork, no signs for reception near arrival gate
DirkAugust 31, 2015
Staff was friendly, car was clean and strong.
An upgrade is not ever only good- i do not like big cars on small roads. And there were to many people and to little staff at the car hire station.
August 14, 2015
See across - when I phoned to get this sorted, it was done efficiently and sorted.
I had booked the car to return at 19.00 hours, but the rental agreement stated 17.30 hours, which would have put me under pressure.
MichaelJuly 4, 2015
Good car. Good service
No proper signage to guide the tourist from the arrivals to the desk which is located well outside the main building.
JohanJune 26, 2015
We order a VW Golf but we got a Fiat 500L The person who took the outer papers as we arrived was rood. He was commanding and would not listen. No service!
June 4, 2015
Counter staff pleasant but rep who handed over and took back car was surly. As many others have said signing at Catania is hopeless and is particularly awkward on return when negotiating one way system. We had to reverse the wrong way and saw 2 others doing same within 2 minutes.
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Maggiore Rating
Catania Airport
6.8 / 10
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