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Enterprise Reviews Heraklion Airport

Read customer reviews on Enterprise at Heraklion Airport and find the best car hire deals guaranteed

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June 10, 2018
Staff friendly and helpful.
April 22, 2018
The staff was very friendly and the car was as requested.
There was a slight problem with the cigarette lighter/12v connection that did not function and therefore it was difficult to use my private GPS. I did not request repair during the trip, so the rental company cannot be blamed for this.
GilNovember 17, 2017
Great Service with a smile. Upgrade to a very nice car.
Didn't give the car full of gas and needed to return with same level. prefer getting full and return full.
christianNovember 3, 2017
Waiting cue at pick up. The high amount blocked on the credit card. Release of the amount after return not done immediately.
October 28, 2017
Car was good , staff friendly
I asked for Hyundai i30 auto, i got a mini 5 door. It is much smaller car. It could only take 1 suit case in the boot which meant that we had to struggle with the other two suitcases and travel with them inside cabin.
BrianOctober 15, 2017
Very friendly staff
Car was a fairly new vehicle however, the brakes were in need of attention. - Bad judder braking from over 80kmh Also, left hand full beam headlight not working that made driving on the mountain roads at night quite dangerous
October 15, 2017
The car, the price and the fast service.
The online comuñication.
AlanSeptember 27, 2017
Very helpful and courteous staff at airport.
Desk within terminal was very busy & would have benefited from more staff. Pick-up/Drop-off area in car park was very small/cramped.
StevenSeptember 25, 2017
I really liked the staff on the counter and at the pick-up. Helpful and very friendly.
RogierSeptember 25, 2017
Very good car and friendly people.
LYNDENSeptember 25, 2017
Great friendly service by Enterprise
one way fee
KennethSeptember 24, 2017
Staff were fantastic
A hopelessly underpowered Peugeot 108 in poor condition - no radio aerial. Will need a better vehicle next time
September 18, 2017
RichardSeptember 18, 2017
Had a Mini Cooper which handled the roads in Crete very well. It was a nice car to drive & made our sightseeing more enjoyable
The aerial was missing & it took some time for it to be established that it had been missing before we took the car out. Made us feel as if we were somehow at fault
September 13, 2017
The counter staff were very helpful and got us off to a good start on the holiday
antonioSeptember 10, 2017
Windscreen water tank empty
September 6, 2017
very friendly guy who looks after the car- top man
nothing, rental is clearly expensive in crete but it is in line with the market, so you have no choice but to pay this
RaymondAugust 2, 2017
As above
No complaints
July 17, 2017
Car pickup near the terminal
No comments to make here
July 10, 2017
Absolutely fantastic! Enterprise is the best car rental company. I am always so pleased with the service when I use them - they have never disappointed me. They are always concerned with customer service - the first question they asked upon my return (after how are you today) was "were you satustfied with your rental experience?" Great people!!
VladimirJuly 8, 2017
We took our car very fast. Office situated near the airport so it easy to find it.Staff are very friendly.Cars are new and serviceable .We took car bigger then reserved without extra payment.It's a good company and I can recommend it fou you.
We didn't have any problems.
May 25, 2017
Everything worked as it should and the staff were very helpful. The car was clean and in good condition.
The petrol policy was supposed to be "Full to Full", but in fact it was only half full. This always gives problems gauging how much petrol to put in on the last day.
SHAUNMay 21, 2017
All the staff were really helpful, at the counter and the car pick up / drop off. lovely people
we had to queue for so long to get the car as the rental counter. it was almost 45 minutes. it was late evening, hot and we were tired after a long journey so found that frustrating. that was the only fault though
zachariasMarch 28, 2017
Helpfull and very polite staff at the desk at the airport.Ease of the procedure at the airport. Good service all around.Ace !!!
ChloeMarch 27, 2017
Staff were very friendly and helpful, especially when dropping off
vernonFebruary 25, 2017
friendly service
Had to wait to be supplied with the baby seat as only one member of staff was working on my arrival. But he was polite and apologised for the slight delay. very happy with everything else.
February 2, 2017
Wanted to mention Mila at the Enterprise desk at Heraklion airport who was very helpful and is an asset to your company
IanNovember 28, 2016
Economy of the car.
Bit underpowered.It had a number of scratches which we were left to identify and record. This should not be my task, especially at night in unlit area where car was stored. Very casual approach.
BradyNovember 6, 2016
Courtesy of the reps.
Cruise control did not work.
AlexeyOctober 28, 2016
Despite many previous reviews there were no people at the desk and process was very fast. Same at the park. Drop off was even faster. Deposit was unblocked within few days. The car itself was clean and nearly new. Had very little problem with switching transmission.
Difficult to locate the counter in the terminal. Had to call bus drivers for help. No any other difficulties.
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Heraklion Airport
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