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Hertz Reviews Norwich Airport

Read customer reviews on Hertz at Norwich Airport and find the best car hire deals guaranteed

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JulianFebruary 2, 2018
Counter staff at Norwich airport are all excellent and extremely helpful.
PeterDecember 4, 2017
Always a consistently great experience with Hertz and
wendyDecember 2, 2017
efficient, also helpful staff about routes. staff also took us to car
there was a lot of minor damage which they printed off as they email now to clients, and I don't have access to my email when I am travelling
November 26, 2017
satnav came with the car at no extra charge
November 7, 2017
Everything went very well. No complaints
MichaelOctober 24, 2017
Nobody told me how to open petrol cap. Kost me t minutes to find it by downloading handbook from Internet. No handbook in access in driving cabin
AnthonySeptember 28, 2017
Very efficient and the upgrade was a nice touch.
LindaSeptember 26, 2017
The staff were very friendly and efficient .
roderickSeptember 12, 2017
I explained that we had 4 sets of golf clubs. A major struggle to get all sets in. The Nissan X-Trail has not got a big boot?
September 4, 2017
clean new car
JohnAugust 22, 2017
all completed very quickly. the man behind the counter was very helpful and gave me an upgrade which made my day!
it was all good no problems at all
June 30, 2017
very good courteous staff
AlessandraJune 28, 2017
The location of Herz rental desk, the fact that there was no line, the fact the car was promptly available
HenryMarch 27, 2017
The car was exactly what was booked was clean and in very good condition
The additional payment for 'transportation / delivery'
March 20, 2017
Very pleased with everything
DenisMarch 12, 2017
Everything was just perfect from the ease of booking on line,to collection, drop off. Your company offer the very best service enywhere.I am so amazed every time I book.
DenisFebruary 19, 2017
Again a 5* service from booking (which is quick and easy) to collection and return no faults encountered you are just great Thanks snowy
January 30, 2017
Seamless and relaxing experience from booking online, pick-up at the airport, customer service, clarity and ease of documentation to drop off back at airport. A completely positive addition to our short stay in Norwich.
DavidJanuary 4, 2017
The service I received was excellent and the upgrade I got was also excellent. I wanted to keep the car!!!
No Comment
October 30, 2015
Car needed service. Oil level warning started after 10 minutes.
October 14, 2015
Nice car but a hard ride
Total lack of any instructions re how to operate the vehicle. took 30 mins to work out the GPS Desk in airport said the instructions are on the screen. Great if you know how to get the screen. Why not charge a deposit so one can operate the vehicle efficiently. Did not know the engine cut out when stationery
October 7, 2015
The staff at the airport was friendly.
I hat to clean some items from the car before I departed the airport.
MicheleSeptember 22, 2015
Great little car, served our purpose very well.
We dropped the car at Manchester Airport UK. Found it very difficult to find signs to drop car off. No signage as soon as you drive in, only rental pick up.
RichardJuly 19, 2015
I felt that the Kia Venga was a smaller an inferior car to the Ford Focus I thought we had booked. I was told it was in the same category so we couldn't do anything about it.It worked out ok but I was upset initially. The Hertz venue did not answer the phone on the number we were given so we were unable to make contact with them prior to our arrival.
May 23, 2015
Efficient service at collection and drop off
Didn't get a Ford Focus and the boot was a lot smaller difficult to fit luggage in
May 23, 2015
Fast efficient service on return
Car had a much smaller boot then Ford Focus picked struggle to get luggage in
RobertMay 19, 2015
completely satisfied
no complaints what-so-ever
June 17, 2014
Whole thing was good
TrevorMay 21, 2014
Friendly courteous
Short term insurance far too expensive
KEVINMay 15, 2014
Everything was very smooth from start to finish. Staff were efficient and informative. The reason I chose Hertz was because of the competitiveness of pricing and conditions in comparison to other providers. Thankyou.
May 8, 2014
great team and I will use Hertz if the come up cheapest which is my criteria
the lack of a sheet to say how the gearing on an automatic works
January 30, 2014
The car.
5000 questions trying to sell more stuff when I was picking up the car.
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Hertz Rating
Norwich Airport
9.2 / 10
100+ ratings



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