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Hertz Reviews Toulouse Airport

Read customer reviews on Hertz at Toulouse Airport and find the best car hire deals guaranteed

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JanApril 13, 2018
Nice car
Took too long to pick up car at airport. Very slow service with long queue. No excuse when they know that they have pre bookings to only have 1 person on desk.
March 12, 2018
We had to return to cabin on picking car up to point out some Obvous dents and scratches
Helpfulness of staff
March 6, 2018
Friendly staff at pick up and drop off. VW Golf was in great condition and drove very well. Everything was easy.
MichaelOctober 29, 2017
Helpful staff. Clean car with updated GPS system
October 2, 2017
The car was fabulous
October 1, 2017
No comment.
We specifically ordered an automatic car, for which we paid considerably more. When we picked up the car the vehicle we were given was manual. They apologised, but then we had to wait a full hour for them to find an automatic car. We were NOT HAPPPY.
MichaelSeptember 30, 2017
Great car..
Car was only three quarters full of petrol..
PetrAugust 23, 2017
New car exactly same size as was booked.
Windshield was very dirty from inside.
August 18, 2017
Your desk representative offered me a GPS. I said "No". Of course the car already had one as most cars have them in-built. If I had said yes I would have been charged extra. Also, it would have been most useful to be able to arrange a late pick up at Toulouse Station. l
August 17, 2017
Car petrol gauge was tempremental. Car was scratched when claimed to be scratch free
August 16, 2017
Excellent staff
Car slightly dirty on inside - a minor point.
July 9, 2017
Smiley people Car in good condition
Long queue vs other firms
StephenJuly 6, 2017
Good service
Having to wait 30 minutes because we were early and had to wait for the designated time. After one week still waiting for deposit to be refunded to credit card.
JohnApril 4, 2017
The lighting was very poor in the parking station where I picked up the car. I had to take the car outside to see the marks/scratches which weren't on the condition report given to me at the desk inside the airport.
February 14, 2017
friendly, efficient
would have liked to add my hertz #1 number. I didnt have it and they couldn't ;look it up on the hertz system for some reason
January 24, 2017
The car was nice and very clean.
How can we, in 2017, get a car without a remote control to close the doors ? Please, Mr. Hertz, don't try to save a few euros at all costs...
October 14, 2016
help at pick up station
task person in airport and explaining insurance and pushing the high rate. english not the best.
August 23, 2016
Speed, Ease and Efficiency of Staff
One way fee
July 12, 2016
Counter staff at Toulouse very helpful and efficient.
June 10, 2016
Was told Sat Nav in upgrade but none provided; Cruise control faulty
JonathanMay 19, 2016
Ease of Internet booking.
Having to upgrade to get a car with sat nav and the daily cost of the sat nav.
FinbarrMay 10, 2016
Excellent service very friendly staff
May 3, 2016
Helpful staff
OwainMarch 10, 2016
Very straightforward pick up and drop off.
December 8, 2015
First class staff, very helpful
Drop off fee
BenjaminAugust 30, 2015
2nd time hire. Good service
August 26, 2015
I liked everything
MurielAugust 17, 2015
Ladies at Hertz office very nice. Upgrade appreciated.
The car had a lot of damages when I got it, too many were not noted on the contract. I had paid an insurance to but it was not visible for Hertz, so I was advised to pay for another insurance. This is unpleasant.
July 29, 2015
Efficiency and courteous staff.
I was hoping for a fiat 500. The ford ka we had was the worst car I have ever driven!!!
July 3, 2015
Good rate of rental
June 9, 2015
No problems at all.
MarilynMay 19, 2015
Waiting in line is always tiresome. But everyone was very nice, and kind.
April 1, 2015
Very helpful and friendly staff
I thought I'd booked a 7 seater, but it turned out to be a 5+2 seater... perhaps the site was a bit unclear?
MarcMarch 22, 2015
Vaxall corsa ! Not the best a very basic car
February 16, 2015
Speed and efficiency of service. Friendly staff.
Return directions not clear - but got there eventually.
December 8, 2014
Loved the car completely! Great, friendly service.
The drop off signs at the airport need to be more clear. I ended up on the second floor and it was very time-consuming to figure out what to do next. Otherwise, fabulous throughout!
September 20, 2014
The counter staff were very helpful and efficient.
The satnav in the car was seriously unhelpful and unreliable. In the end we stopped using it as the directions were simply wrong.
RaghavendraJune 30, 2014
I liked the car rental service from booking to dropping the car it was excellent service
June 18, 2014
Fast efficient and friendly staff. Please thank them for me.
On returning to TLS, directions off the last roundabout back to Hertz car park a little bit confusing.
May 13, 2014
Car was ok no staff on hand at car pick up
I realised that the car was not full of fuel but it was to late to turn back to the airport so hertz got more fuel from me than they gave me. On returning the car nothing was done for me
January 23, 2014
January 21, 2014
la rapidité ,l état du véhicule le rapport qualité prix meme si cette fois j ai trouvé la voiture petite pour sa catégorie
Au retour du véhicule je serais rassurée par un accord sur l état du véhicule rendu qui passe par un tour de ce véhicule fait ensemble;j ai rendu une voiture impeccable et le plein fait ,je suis contente d etre crue sur parole ,mais la vérification matérielle est rassurante
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Hertz Rating
Toulouse Airport
Very good
7.8 / 10
500+ ratings



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