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Europcar Reviews Toulouse Airport

Read customer reviews on Europcar at Toulouse Airport and find the best car hire deals guaranteed

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Reviews

August 9, 2018
No extra charges
I booked an Audi A3 and got a Jeep Renegade. May be same group but car has nothing to do and I was not looking for a 4x4 but for a smaller good quality car
6.4
August 2, 2018
Staff all very helpful
It was very busy and a lot of information was required, even though I had booked on line
8.2
July 19, 2018
We did not know to go to desk in terminal which caused big time addition to pick up.
6.4
July 14, 2018
Near new car
Very happy with the hire.
7.0
February 25, 2018
The friendly staff and ease of the whole booking.
8.4
PatrickJanuary 4, 2018
All good !!
No problems at all !!
8.8
January 2, 2018
Good rental very quick and efficient dropoff
7.0
October 22, 2017
We got what we asked for
Car was very dirty and had not been washed prior to our collecting it.
6.4
October 6, 2017
First car given was dirty, hadn't been washed and fuel showing under 3 quarters from prior rental. When asked for full tank told that it was probably fuel gauge and they would just estimate my fuel on return. No record of fuel gauge defect on the contract though. Eventually gave me another car but overall attitude was poor.
6.4
TrevorSeptember 26, 2017
beautiful car terrific navigation system
no negatives at all
8.6
PaulSeptember 11, 2017
Efficiency of staff.
Misinformed re: upgrade cost and still trying to resolve the query. Did not like the sticky tape residues that were left on the car and all our friends we met commented about it. Made the car look shabby.
6.4
CharlesSeptember 5, 2017
the Citreon C4 car was a comfortable family well appointed car in good almost new condition but bigger than we really wanted
We would have preferred a smaller car such as the Peugeot 308 which the hire was based on as we were staying in a small French village where streets were narrow. We have travelled to France many times sometimes having a Peugeot 208 which was okay. My wife had to drive the car due to my illness and was not comfortable driving this car larger car.
8.2
September 3, 2017
All Israel fine
Nothing
7.6
KevinAugust 25, 2017
9 seats with plenty of room for luggage. excellent value for money. fuel economy very good for size of vehicle.
no height of vehicle displayed in the vehicle, most carparks in Toulouse are underground with 1.8m max headroom, our van was 2.1m high, so a warning would have been helpfull,
8.2
KieranJuly 20, 2017
Really friendly counter staff, especially the girl who initially greeted us at the entrance to the office
Car seemed to be quickly turned over as it wasn't very well cleaned. Windscreen washer fluid was empty - these are basic things folks
7.6
July 14, 2017
Excellent staff very helpful and courteous
7.2
June 25, 2017
politeness of staff
It too long at the airport to pick up the car.
7.0
GIUSEPPEJune 12, 2017
Staff very helpful and polite. Car was new and clean.
Price a bit high considering the car
8.8
June 12, 2017
Fiat Tipo was very heavy on fuel.
8.8
AnnJune 8, 2017
Friendliness & help of desk staff when picking up car. Explaining sat nav. Contacting our daughter to inform her of our arrival. ( I am 84 & appreciated the help given)
8.2
April 14, 2017
Quick, smart and friendly staff
8.6
February 25, 2017
Very helpful staff, being very calm and polite when busy.
Nothing
9.0
FajarNovember 15, 2016
GPS in the car is only working in Italian, so that I need to ask the staff to install for me independent GPS, which turned out unable to produce sound for detailed navigation. So I needed to look into the screen every time.
8.4
MichaelNovember 7, 2016
Very polite and helpful staff at desk. Offered local traffic report
Signing in Toulouse airport is not as good as it could be.
8.8
October 13, 2016
Very economical GPS
Would have preferred a smaller car
7.6
August 1, 2016
There was a scratch on the car that the staff did not know about
8.0
July 30, 2016
car size according to booking
nobody to help install children car seat far too long to pick up the car (queue to do all paper work and then another queue to pick up the keys in the garage)
6.6
June 27, 2016
great service
car had previous owner's belongings and the fuel guage was faulty, leading to a mess at the Petrol pump!
8.8
RachelJune 18, 2016
The staff were most helpful and quickly replaced original car booked when it was found to have lost a headlight
9.0
May 19, 2016
Good customer service when picking up car.
Poor return service for the car. I could only drop off key as staff too busy with customers picking up cars when I had a flight to catch.I had refuelled the car but no one checked with me.
7.8
May 10, 2016
Excellent car though some cosmetic damage which was clearly pointed out.
Bit of a wait to get car as lots of people on same Easyjet flight also using Europcar but there were plenty of staff on and helpful
8.6
May 2, 2016
Economical car, new, with the latest gadgets
8.6
April 14, 2016
Not getting the car I wanted
5.6
April 10, 2016
The person at the counter was his first day but was very helpful and manager asked if he could show him how to do a live booking out.
8.2
September 28, 2015
More than expected. !!
9.2
JohnSeptember 13, 2015
Ease of changing car from a Manual to Automatic
Nothing
8.6
September 10, 2015
Easy to find within airport. Friendly Efficient staff helping to locate is to vehicle. Quick pick up and drop off.
Wasn't the friendliest service when we arrived at the airport. Was misleading with additional driver cost. Car was damaged internally and externally which made me feel nervous. Was not provided with a full tank
6.4
JamesAugust 29, 2015
After flight cancellation and several delays the Europcar staff stayed on until we finally arrived after midnight. Thanks for that.
8.2
August 19, 2015
Return arrangements were poor. could not find anyone to inspect the car. huge queue in office from incoming flight meant no way to return the car correctly. In the end put the keys in the drop box.
5.0
August 18, 2015
Free sat nav
Long slow moving queue to pick up car
7.2
MichaelJuly 26, 2015
Brand new car that fitted our purpose
8.8
July 26, 2015
Courteous
8.0
July 16, 2015
Very slow service at Toulouse airport.
6.8
WilhelmusJuly 15, 2015
Just after leaving the airport, we found out that the tank had not been filled up, but only 75%. I made a photograph of this, and showed it when dropping the car. No problem. But it would be good to check the fuel....
9.0
SalvadorJune 29, 2015
Facility to drop off the car in a different location.
Everything was perfect.
8.4
AdrianApril 19, 2015
Good quality of car, helpful staff (the person at the counter was obviously new to the job, and a bit slow as she had to consult colleagues, but very pleasant and got everything sorted out), ease of drop-off.
Access at Toulouse airport was not as easy for for us for an incoming air passenger. We arrived there in another car, and had chosen the location because we were going to drop-off the rental car at Toulouse when we flew out.
8.2
anneMarch 22, 2015
lovely almost new car
no problems encountered
8.8
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Europcar Rating
Toulouse Airport
Very good
7.6 / 10
1000+ ratings

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