Not used to thinking in GBP?
You can change this if you’d rather see prices in a different currency.
Please note: You’ll still pay for your car in GBP.

Manage booking

If you don’t have an account, you can still manage your booking.

Forgot your booking reference?

Enter your email address and we will send your reference number to this address.

Email sent.

Your booking reference has been emailed to you.

Reference number not found

We have been unable to locate a current booking using this email address. Please Contact Us using this link

Re-enter email address.

Thrifty logo -

Thrifty Reviews Carcassonne Airport

Read 50 customer reviews on Thrifty at Carcassonne Airport and find the best car hire deals guaranteed

Sort by


HughApril 19, 2018
Car was exact model selected from the web site. Cars located separately in the car park gave more room and time to get loaded and drive safely away. Guy at the car park was very helful.
Flight arrived early plus only one person in front of me in the queue meaning the paper work was done and I was ready to go 25 minutes before the time I had estimated when booking. They were going to make me wait, however, did relent and gave me the keys. It took the 25 minutes to walk to the car park and away!
WilliamApril 3, 2018
Great car for the family.
Nothing to mention
BrianSeptember 10, 2017
Friendly staff, both at pick up and drop off - always concerned that some issue would crop up after dropped off - but so far, so good...........
Space for returning vehicles is a problem - though Thrifty staff were helpful with getting it parked.
August 9, 2017
Was supposed to be a meet and greet
July 26, 2017
Very friendly and efficient staff
FranJuly 24, 2017
Quick and easy to pick up and leave back, good car, Opel Mocha.
I did have an issue initially with a correction I needed to make to my name on the folks, but I did get this resolved and I think this was thanks to Thrifty staff agreeing to sort this out at the all good with Thrifty
July 15, 2017
Vehicular was spacious and comfortable
Initially GPS and radio took some working out. Basic instructions would have helped.
ciaranJuly 1, 2017
Customer service was excellent
June 6, 2017
Efficient and friendly service, no time-wasting.
May 25, 2017
Friendly helpful service.
May 25, 2017
Friendly, helpful desk staff
On return the vehicle 'check in' staff seemed less helpful. Nothing I can put my finger on - just a feeling
April 26, 2017
5* service thank you.
CharlesMarch 4, 2017
An economical little car ( Fiat 500) but only for 2 people.
car was a soft top and therefore a little concerned when leaving the vehicle in public carparks etc.
DavidNovember 30, 2016
The Thrifty/ Hertz staff were very accomodating and helpful
November 6, 2016
The ease with which I found the desk. The exact car I wanted.
The wait for the queue to go down , this was far too long . The other desks were not as busy or were smaller queues.
October 4, 2016
Speed & efficiency
PeterSeptember 15, 2016
pretty fast pick up time but only because i was third in the queue..otherwise it would have taken a long time.
didn't get the car I ordered but got the same size and group according to thrifty but a citroen picasso 3 is not similar to a VW golf in my opinion.
JamesAugust 4, 2016
Took too long to collect the car at pick-up in Carcassonne Airport.
Poor response when I had a problem with a tyre. Still awaiting acknowledgement of my claim.
JacquelineJune 2, 2016
Easy & friendly. Value for money
MichaelMay 30, 2016
No explanation of contractual position in event of return without full tank, caused by French strikes and fuel being unavailable.
May 16, 2016
opel adam ok
lost 30 min to pick up
May 9, 2016
Brand new car
GeraldApril 22, 2016
Excellent value for money. Free upgrade by Thrifty. Very smooth transaction both picking up and returning car. Delighted with price ( Delighted with car and service (Thrifty).
PatriciaApril 12, 2016
Large enough for 6 of us.
No information given on operating car as being new the car had no hand brake and I have never driven a car like this. Had to go onto internet to discover how to brake and park the car. All car instructions in French.
December 19, 2015
ease and helpful staff
the walk to the office up and down steps under the road which was not thrifty fault as the airport had moved the rental offices. With luggage the steps were not easy
TobyOctober 31, 2015
Quick and easy.
MalcolmOctober 15, 2015
Friendly staff who spoke good English and who answered all questions.
Nothing to say.
September 21, 2015
Easy process of ordering, pleasant staff and no problems in general apart from not getting the car model I requested.
Not getting the make and model I ordered
September 12, 2015
The compact nature of the airport and services which made picking the car up much easier
The state of the hire car compound and the exit road which are full of potholes
WilliamAugust 19, 2015
No extra charge for auto Hybrid Yaris excellent on fuel
RichardAugust 16, 2015
Excellent value for money and good quality good sized cars
Car park poorly maintained
July 24, 2015
Getting the car I asked for. Being told where the car was parked and finding it easily. Not having to go back and report damage to the car as it was in good condition. The staff handing out bottles of water to those in the queue as it was so hot.
Having to wait for so long in the queue to pick up the car.
AndrewJuly 19, 2015
We liked the fact that the car had SAT NAV. It was also very efficient on fuel as we did a lot of touring.
StephenJuly 18, 2015
I didn't expect the staff to be fluent in English. They were! They were also extremely friendly and knowledgeable regarding the local area.
Access to the parking area is a little like a building site. I'm sure there will be plans to improve this.
July 5, 2015
Excellent service
June 30, 2015
Over strong approach to selling insurance
May 27, 2015
Condition of the car
Very slow counter service for pickup and drop off.
MichaelSeptember 20, 2014
Friendly staff.
We were expecting 'meet and greet' but in fact we had to go to the rental desk with our luggage,children and car seats and wait in a queue. Thrifty was being serviced by Hertz. We thought not using Hertz would mean less of a queue but actually not...
September 14, 2014
Actually a Hertz car and service desk but the system worked fine.
MarkSeptember 12, 2014
The Airport car collection area was a mudbath...a more professional area matching the new facilities in the airport itself is urgently needed especially with winter ahead.
September 8, 2014
A lot of time lost to drop off the vehicle!
StevenSeptember 6, 2014
It was hertz .... Fantastic staff
EDWARDAugust 15, 2014
TonyAugust 12, 2014
lovely clean interior, Sat Nav was fantastic. size was good, air-con was great and parking sensors were a nice feature.
all the little pot-marks on the exterior were not nice and the rear light crack.
MaryAugust 11, 2014
Lovely staff and very efficient, especially the guy who dealt directly with us, at the Thrifty desk. The car (Renault Clio) was excellent, and very economical on fuel. Definitely would use your services again to find the best deal in car hire
DavidAugust 9, 2014
Able to take cross boarder, full tank out and in
Nothing really
noelAugust 7, 2014
Car was excellent - however was a large estate car when original rental was a small hatchback - as a couple had we decided prior to share the driving,my girlfriend would not have felt comfortable driving the larger car!
GrahamJuly 30, 2014
I upgraded
A bit expensive but we enjoined it.
July 11, 2014
The efficiency, politeness and knowledge of the Hertz staff at this location. The car was almost brand new and very economical.
The queues at the rental desk although I gather they are moving into larger premises next year (we use this location regularly).
RobertJune 25, 2014
The man who served us on pick up and drop off was friendly and helpful
Previous Next

Search for Car Hire

Rental location must be specified
Driver aged between 25 – 70?
Form submission
Thrifty Rating
Carcassonne Airport
8.0 / 10
100+ ratings


Nearby Locations


What would you like to chat about?


All our agents are busy right now. Please try again later.


We're closed for the day. Our opening times are:

Monday Xam - Xpm
Tuesday Xam - Xpm
Wednesday Xam - Xpm
Thursday Xam - Xpm
Friday Xam - Xpm
Saturday Xam - Xpm
Sunday Xam - Xpm
By continuing, you accept that telecoms company Mitel will process your details.


Please wait

Did we answer your question / solve your problem on this occasion?*
Would you like us to email you a transcript of this chat?*


We will use your feedback to improve our responses.