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Thrifty Reviews Barcelona Airport

Read customer reviews on Thrifty at Barcelona Airport and find the best car hire deals guaranteed

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May 2, 2018
The car
April 25, 2018
Good reception staff even late at night after a long day. Upgrade to better car for very small charge.
Only small point, distance to collect car after checking in terminal with lots of cases
November 14, 2017
Drop off desk was in confusing location compared to the parking lot.
CristinaOctober 15, 2017
The staff. They were very friendly and helpful.
The car park. It was really complicated to get out of it plus very narrow.
MalcolmSeptember 23, 2017
The car was well specified - sunroof, climate control
Drop off took a bit too long
JosepSeptember 18, 2017
Very kind and efficient que desk personnel.
IanSeptember 6, 2017
Very helpful staff no wait which is ablessing and easy exit from termonal.
Nothing at all.
MaureenJune 22, 2017
Staff were helpful and friendly. They did not try to ram extra insurance down your neck and explained the fuel policy fully so there would be no surprises on your credit card at the end of the rental. Also no hidden extras to catch you out. For this reason alone I will come back to Thrifty
Nothing. Everything went smoothly
May 22, 2017
Thrifty was generally very good.
Signposting to find the rental desk was poor. Car return was chaos as another rental company blocked all the roadways causing traffic jams and delays.
February 28, 2017
The upgrade
Length it took to do the paper work.
February 20, 2017
The drop off in Valencia was very difficult to find - especially since the gps couldn't locate the address. It took us more than an hour to find the place and fianlly we had to type in the adress using our own smart phone and data.
GrahamNovember 22, 2016
Got me from A to B. Nice size boot.
Interior of the car was stained. Seats discolored. Roof marked. Car vibrated as if no service was made for a while. The exterior of the car was well damaged, and the under carraige very dented.
October 5, 2016
Staff pleasent. The upgrade was resonable, but only after negociation.
The paper work is not electronic. Very complicated process. If no one in the parking, you need to return back to the desk.
October 4, 2016
Fast checkin, Check-out ok
Some noise in the car, coming from the left rear wheel.
September 20, 2016
Convenience at the airport - check in desk and car park easily accessible. Members of staff were efficient and helpful.
Car was in poor condition with many areas of damage to the bodywork. Requirement to closely inspect the car and discuss with the local representative several items of damage that were not highlighted on the booking form slowed down the pick-up process.
RichardSeptember 11, 2016
No pressure to take out extortionate extra insurance. I will never go to Avis again for this reason. Staff were businesslike but not overfriendly. Good.
StephenJuly 18, 2016
Friendly staff and reasonable time taken for admin. Almost new car
I wanted a car with sat nav and was told that it was had been disabled in our car so I paid for a separate Tom Tom. However, it turned out the car system was working so I am out of pocket. I will take this up with Thrifty.
June 4, 2016
April 18, 2016
Easy to find and pick up/drop off
Lady on desk at arrival was so rude and unhelpful. Didn't even tell us what she was charging us, didn't direct us to location of car, challenged me every time as questioned something and added a good 30 mins into our already late arrival. Other staff were lovely. Also charged us wrongly which I had corrected on our return.
CICEROMarch 29, 2016
Very nice , liked everything about the Car
SaraNovember 9, 2015
Ease of pick up and drop off locations
Attempt by salesman to sell me more insurance
RichardSeptember 14, 2015
Fabio suggested our luggage wouldn't fit in the boot but it did
August 11, 2015
Good experience,thank you
July 20, 2015
Ease of pick up and drop off
There was a mistake with the first car in that the documentation said it was a diesel, and this was confirmed by the counter staff at the time. However, the car was a petrol car and I did put some diesel in. I returned the car and they apologised for the mistake and gave me a similar car as a replacement.
July 8, 2015
Car was really good
June 20, 2015
The fact that counter staff did not try to sell any extras, ie extra insurance or upgrade model. Expecting a 3 door fiesta and got a 5 door Ibiza at no extra cost, which is the same as our car at home.No queues at counter in terminal, easy drop off.
Found the cost quite expensive in comparison to previous car hire abroad.
ElizabethJune 16, 2015
Very good car in very good condition
Representative at counter tried to sell me full insurance cover when I had already purchased it from yourselves. He tried telling me that your cover would be invalid if I had an accident!
May 23, 2015
We received a car nothing like a seat Leon or similar.
JOHNApril 16, 2015
Very quick service. helpful friendly staff
MrOctober 28, 2014
The lack of problems at the desk and the very helpful staff.And the recommendation to have full insurance cover.
September 28, 2014
Everything went along without problems.
PeterSeptember 23, 2014
Price,and convenience at airport.Also fuel was full to full policy.
September 14, 2014
The vehicle rented suited requirements
SteveSeptember 14, 2014
fantastic service all round
CHRISAugust 21, 2014
We liked that the car was small enough to fit into those tiny village streets but big enough to accommodate my 2meter height with long legs. It was diesel and good on fuel. The car never failed us at any time and we travelled over 7,000 km around.
No complaints about the car
MARKAugust 12, 2014
Despite arriving late at night there were no problems with the pick up. The representative was excellent, giving us a choice of cars and sensible advice. There was no hard sell of additional insurance etc. The rep at drop of was equally efficient and good.
None, this was by far the best car hire experience for many years.
August 3, 2014
all fine
August 1, 2014
Very good location in arrivals hall. Very easy to find. Prompt service, no queue. Return was fast also.
Not sure when vehicle was serviced or mechanically checked. Oil warning light came on after only 60km.
StephenJuly 13, 2014
Great car, upgraded to 7 seats, lots of space, built in sat nav- very useful! Great!
All good!
StephenJuly 5, 2014
Efficient staff & service
MikaJune 27, 2014
Car was almost new and size was exactly right for our needs. No problems whatsoever.
ConorJune 12, 2014
How easy the process was
Driving in Barcelona
May 14, 2014
good car
we saw 4 representatives for the car pick up and car drop off. 3 were good 1 was poor!
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Thrifty Rating
Barcelona Airport
Very good
7.2 / 10
500+ ratings



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