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Thrifty Reviews Alicante Airport

Read customer reviews on Thrifty at Alicante Airport and find the best car hire deals guaranteed

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RobertApril 29, 2018
Efficient staff, quick and easy pick up. Quick and easy drop off.
TonyApril 22, 2018
Car with sat nav
But no one told u how it worked that would be nice
January 18, 2018
Good service collecting and returning
Radio and sat nav not working.
LeeSeptember 11, 2017
Kind understanding & polite service
MathewSeptember 5, 2017
Clean, reliable new car.
Out of hours charges due to late flight ☹️
RogerAugust 8, 2017
Car in very good condition Helpful staff at both ends
Difficult to find drop off at Madrid station
July 24, 2017
The extra features on the car were excellent
JamieJuly 23, 2017
The counter staff member was very helpful and friendly.
Waiting for over 20 minutes to collect the car.
May 20, 2017
Easy and very helpful staff
The car was a skoda estate, I ordered a saloon car
April 6, 2017
Getting the car size I ordered
The car was badly dented and damaged on collection, which took longer than it should have done to return as a result.
JamieMarch 9, 2017
No queue. Helpful staff. Staff in the carpark helpful
MarkOctober 8, 2016
Ease of pick up and drop off and condition of the car
Would have preferred a Seat Leon as booked
IanMarch 20, 2016
All excellent
February 17, 2016
Lovely little car and a cabriolet too! Brilliant
Kept waiting on pick up and a little to much 'up selling '
December 2, 2015
CAR received Ford fokus was by phonecall from your office asked to be changed to an other CAR. Your man delivered at our adress then a Seat Leon. we told your representative that the Ford CAR one late night did not start. No electricity. One cable to the battery had jumbed off. We got it fixed. Remember us for that! The Cars were exept for that top
November 2, 2015
First car was smoked in; so we had to reject. 2nd car had more scratches so we had to revsit desk a 2nd time to get those details included. All together back and forth to the rental car desk 3 times to pick it up was probaly 3km.
PatrickAugust 5, 2015
High seasonal price
July 27, 2015
The type, age and condition of the car. The service from Thrifty on collection and return of the vehicle.
No issues
ColinJuly 20, 2015
The car we had was just perfect us very comfortable. Also the attention to detail at check in.
No bad comments
ANTHONYJuly 18, 2015
Counter service was excellent , speaking english , and clear on the arrangements. Time to the counter caused by computer failure so all documents had to be completed manually.
Picking up the car - there was additional damage to the vehicle that was not identified on the documentation. I accept that I was able to identify this on the following day. All cars should be handed over properly to ensure that we all agree about the condition of the car.
SamirJuly 7, 2015
Value for money.
I thought I have paid for additional driver, to later understand I had to pay at Thrifty's desk. Insurance full cover, was not really full as tyres and road assistance was not included.
July 4, 2015
Brand new car with cruise control
JamesJune 20, 2015
Best car hire company I've been with in Alicante.
April 30, 2015
The hire desk was under Hertz, not thrifty staff
April 25, 2015
clean car. very nice to drive. very economical.
i didn't like the fact that my insurance was with the booking agency not the rental company. the rental staff had no idea what level of insurance i'd selected and they told me that in the event of damage i would have to pay and then try to reclaim the money from the booking agency. would not do this again.
February 3, 2015
Hi, i had a problem with the fuel, when i picked up the car it was not quite full so i returned it like that and was told i would have to pay to have it fuelled up. this seems unfair as it was not full on collection.
ROBERTFebruary 2, 2015
The Price.
Key drop off was not the easiest to locate.
TimothyJanuary 26, 2015
The full to full fuel policy
January 18, 2015
Slow to collect
BernardJanuary 18, 2015
The speed of finding the desk and getting the car
he cost of the excess insurance, it seemed very high, although we did buy it
December 1, 2014
Quick and efficient service and an excellent price including fair fuel policy.
November 11, 2014
Courteous staff, quick service, nice car, no hassle on returning car.
Liked everything
September 15, 2014
i was concerned about the 'extras' which i had taken out separate insurance against the excess, the guy at the counter accepted this and carried on. No pressure selling, it was all very civilised!
Not about the company or anything, but even though i have travelled a lot like many Brits, this was the first time using a manual on the wrong side.... it took some getting used to, usually you get automatics as a rental, still, added to all the fun....
DaveSeptember 12, 2014
Alicante hertz staff very friendly and helpful. Picking up car easy and quick.
JohnAugust 30, 2014
Ease of collecting car, counter staff were expecting me and had everything ready. It really was very good.
It was perfect.
August 28, 2014
Amount of time it took to get the car
RobertAugust 26, 2014
The Staff including the Car Park staff were great very helpful. We upgraded to a Ford Kuga and enjoyed every minute.On return I left my mobile in the car and this was returned to me when one of the staff found it in the car. What more could you ask for. Thifty was on the same desk as Hertz therefore no idea who dealt with us I think they have a dual role. Once again full marks.
Nothing everything was good
TomAugust 24, 2014
The drop off was great: fast, friendly!
The engine was not powerfull enough
MichaelAugust 22, 2014
Will use them again , it was run very efficiently
There was nothing I didn't like
GarethAugust 12, 2014
everything. quick and efficient service
Nothing. all good.
August 8, 2014
Car hire always depends on cost and whilst I would use Thrifty again if there was a cheaper option I would use them!
August 4, 2014
I like the full/ full petrol plocy
August 2, 2014
The wait time to collect the car keys from the rental desk, the proceedure needs to be streamlined so its quicker as we waited more than 45 minutes to be served.
dannyJuly 18, 2014
Car quite damaged. If I hadn't taken photo of damage I would have been charged for chip on wing mirror.
KatieJuly 14, 2014
Ease of pre-booking Price Well trained staff Quick process (once to the front of the queue)
Long wait (over 45 minutes) to collect keys etc Pressure to purchase fully comp insurance (we didn't)
June 27, 2014
very efficient & well organised
June 23, 2014
Received a larger vehicle than expected .
Car was collected with less than a full tank of fuel even though the staff insisted the tank was full.The needle read 3/4.On returning the car I filled the tank.The needle read full.After discussion was given a 10 euro cash refund
June 20, 2014
Generally very smooth and efficient and good car
Very slow staff and numbers of staff when collecting. Took a long time to get signed up for the car and on the way, despite the being very few people waiting.
MargaretJune 16, 2014
I appreciated the fact you give the car with full tank and return with full tank, your staff at Alicante desk was very helpful especially Luisa
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Thrifty Rating
Alicante Airport
Very good
7.9 / 10
500+ ratings


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