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Hertz Reviews Alicante Airport

Read customer reviews on Hertz at Alicante Airport and find the best car hire deals guaranteed

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May 28, 2018
Good service at the Hertz desk
May 10, 2018
Great company. No hidden charges. Won’t use anyone else
April 16, 2018
Service was excellent
Cost of extra driver
April 8, 2018
Conveniently located in the term. Nice staff, nice car, and great price.
MatthewMarch 13, 2018
All good thanks Staff very nice and efficient
March 4, 2018
The insurance waiver was a little excessive for me , but the car was wonderful
January 21, 2018
Nice car, friend ly staff
Too many and not easily understandable options.
GaryNovember 16, 2017
I only book through Hertz as I have been let down so badly by the other companies. I have booked with Hertz at various airports and the level of service as never wavered
The time it took to get the car as there was only one member of staff and as everyone had pre booked then Hertz should really have had another member working to accommodate the needs of the customers.
JosefSeptember 20, 2017
Easy to order the car. Easy drop of. Nice car.
A bit expensive. A bit annoying when the lady at the counter of the pick up intensively tried to sell in several more insurance etc.
September 5, 2017
Speed versus other hire companies at the airport, worth the premium paid
farisSeptember 2, 2017
all very good
WalterJuly 30, 2017
Our flight was delayed. I contacted the desk and they rang me back to make arrangements to allow us to pick the car up.
June 3, 2017
The car was absolutely fine and reliable
The bodywork of the car was very badly scratched and not all scratches had been logged on the paperwork. So we had to go back to the counter with revised paperwork which delayed our departure from the airport.
June 2, 2017
Speed, efficiency and helpfulness
All was OK
StuartApril 15, 2017
Helpful staff, made you feel welcome. No problems with car
Nothing to comment upon.
March 31, 2017
The upgrade of the car was very much appreciated.
The staff were not too helpful in showing me the workings of the car.
March 15, 2017
Very happy with the service. Booked a corsa and got a fiat 500xl very nice. No hassle at the desk about having my own car hire excess insurance. Other companies in past I.e. Goldcar have a hissy fit when you don't take their insurance. Very happy with Hertz service.
February 28, 2017
A nearly new car. No hassle from the Hertz rental desk agent.
Not getting the car I booked. I wanted an SUV because of the large load space. The Astra was ok but only just.
February 21, 2017
the drop-off area is too small with parking lots for small cars only, staff not overly helpful.
DavidNovember 2, 2016
service was good and car clean and tidy
asked for a seat leon......was given a renault capture. good sized looking car but boot space laughable, we ended up with lower boot cover wedged in front of rear passengers legs, this wouldnt have been the case if we had gotten the car i had asked for.boot space is SO important when there are 4 of you. the boot on the renault was only just ok 2
June 15, 2016
clean, professional, new car, pleasant personnel
took quite some time to take off the credit card reservation
JosephJune 12, 2016
Easy to find and no waiting
FreddyMay 10, 2016
the overall profesionalisme off the staff
no complains
StuartApril 15, 2016
Easy access, clean low milage car
Counter staff very abrupt, seemed put out that we did not want additional insurance because we had already taken this out when booking. Also rather hasty car check for any existing damage on pick up.
April 4, 2016
Same size of care but 2 doors instead of 4. No free upgrade.
March 7, 2016
I paid for full car insurance when I booked the car, only to be sold to at the Hertz counter by the representative there, he told me that I wasn't covered for windscreen or theft!!
JohnFebruary 21, 2016
Var was brand new - less than 300 km...
RobertDecember 23, 2015
Easy to find
Staff not very helpful. Lots of minor damage on the car. Asked for manual but got auto.
November 28, 2015
The service provided was excellent by the Herz staff both Raquel on the desk at the airport and Andres at the drop off.Both were efficient and charming.
The only problem was that you picked the car up in a very dark multistorey carpark which made it very difficult to see any blemish or scratch or the state of the interior of the car.
PHILLIPNovember 22, 2015
Little bit over priced
September 27, 2015
The car was clean exept the glasses inside
September 19, 2015
Friendly efficient service, great value for money, friendly helpful staff.
July 8, 2015
Very nervous car / very loud
ArnaudJune 10, 2015
Car in excellent condition, very low mileage, spotless interior. Unlike other car rental companies Hertz cars have plenty of luxury features and options fitted in. They are a pleasure to drive.
Overall price of the insurance not as competitive as other car rental companies.
PaulApril 16, 2015
New car, nice and clean
Additional cover for tyre's, windscreen etc.
November 11, 2014
Petrol full/full deal very good.Not overpriced like a lot of rental firms.
SandraNovember 8, 2014
Fast and efficient airport counter service
Did not like the hyundai car to drive, but this just a personal thjng ss everything worked fine
AnthonyNovember 3, 2014
Fast, freindly, efficient staff!
October 14, 2014
No queue compared to others, good solid service, bring tank back full so no wasted costs.
September 5, 2014
Straightforward hire, no hidden extras.
August 14, 2014
We were given an alternative (and larger)vehicle for no extra cost
There was no manual car available in the size that we had requested
August 3, 2014
Excellent car chosen and supplied and all systems worked well.
Car had a large cosmetic dent but otherwise was excellent.
MarkJuly 21, 2014
I ordered a 7 seater as I had my daughter and 5 friends to carry. I was worried as with some rental companies you do not always get what you ordered. Hertz surpassed my expectations and it was excellent value for money
DarrenJuly 19, 2014
car was a good size drove nice.the kids loved the blue tooth connection. so we had to endure there music (happy kids good holiday)
the extra insurance loaded on top for things that should be included. luckily we did not need it
MurrayJuly 19, 2014
Very easy booking procedure, simple to collect car with efficient counter staff at Hertz. Only 2 minute walk to pick up car in Alicante.
Not clear that a second driver wasn't included in my original booking. Had to pay extra at Hertz in Alicante.
May 25, 2014
Vehicle was much bigger than selected vehicle, i.e SangYong Rodius supplied instead of Ford Galaxy requested. this led to problems in parking, negotiating places intended to visit, and others problems of getting in by passengers, high step into vehicle.
April 10, 2014
Car quality
Only 2 counter staff with only 1 serving for quite some time.
March 31, 2014
Quick service
The Euro 1000 excess, and therefore opting to pay additional cover when I thought we had purchased this in advance
MichaelMarch 26, 2014
easy to drive and a nice model
long wait at check in made worse by Gold customers priority!
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Hertz Rating
Alicante Airport
8.2 / 10
500+ ratings


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