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Ratings for Thrifty at Malaga Airport
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Thrifty rental desk or representative
Reviews of Thrifty at Malaga Airport
Real customer reviews
Find out what other customers think - so you can decide if Thrifty is the right company for you.
04 November 2018
Online booking processAirport process to collect car took a while.
Car also had an an blue warning Level light showing.
22 October 2018
Received a BMW 218 automatic with sat nav. Lovely car to drive and had less than 10k km on the clock. The car had quite a few scrapes and scuffs on it but all were clearly marked on the paperwork received. It also took a long time to collect the vehicle. We had to collect a ticket and people who collected a ticket after me were seen before me as they were serving both Thrifty and Hertz. It was also a long walk to collect the car.
13 October 2018
Good car, good service . Good value
26 August 2018
Directions to drop the car at madrid airport wasn't clear enough.
25 August 2018
The cars ( I ended up with 2 different ones due to getting a flat tyre) that Hertz provided were excellent. Much better than the other two that were hired from rival companies in Malaga airport by my other family.The signs for Hertz and layout of the car park was confusing. I only knew that Thrifty was Hertz because there was a small sentence saying services by Hertz on my online print out paperwork so I was looking for Thrifty first rather than Hertz at the airport. I didn’t rent straight from flying in which made it more complicated.
14 August 2018
The rental desk was just after passing the security control + we were able to leave the car after hours, just parked it and left the key in a boxIt took as a while to find out way to the car it is not very well signed.
29 July 2018
Clean comfy car and nice staffCar was a bit lacking power
10 June 2018
All good. Nothing
15 April 2018
Super service. No problems at all. Lovely car Nothing
25 March 2018
wonderfull car > Best I ever hadit took too long before it was my turn at the counter.
03 January 2018
reliable service and an upgraded carnothing
21 November 2017
Smooth booking and excellent reliable cara few too many scratches on the car when I picked it up
20 November 2017
Only if the rate was less ! They were very nice staff and the car was good.I had no complaints other than the cost. It’s the fully comp Insurance that kills the deal every time
06 November 2017
gps was not working very good.
10 October 2017
Our flight was delayed by 5hours so we didn't get to Malaga until 01.30am. The Hertz/Thrifty desk had stayed open just for us! We were so plesed. Thank you Hertz!
Thoght Adam was a great small car really practical and easy to drive.
29 September 2017
27 September 2017
Returning the car was much easier than in previous uses in Malaga airport as the returns area is nearer the departure areasInsufficient choice of car or model on collection when the exact booked car was not available and then having to wait over 45 minutes for it to arrive. I chose Thrifty because even as one of the more expensive hire firms service is normally much easier and quicker.
17 September 2017
easiness of the pick up / drop offcar was damaged all down one side which was a worry if I hadn't picked it up on arival
16 September 2017
Car was excellent, always rent a Thrifty car at Malaga airport and always pleased with service. Assistant at desk was particularly pleasant and efficient as was the assistant when returned the car.Location of car pick up and return has changed since last year - this used to be really easy. This is not well sign posted and it took almost an hour to locate the car when picking up. On return - again not well sign posted and took almost an hour driving round to find the location of Thrifty.
28 August 2017
VERY HELPFULL AND QUICKTRYING TO SELL ME INSURANCE I ALREADY HAD
18 August 2017
Everything Shorter wait to pick up car would be good. Always seems to be so much typing
16 August 2017
nice and clean car
not many mileage
drop off was very fast and friendly
no windscreen washer water
waiting time (over 20min) was too long (even if we advised what time I would pick up the car)
23 July 2017
clean and brand new carIt seems we had to park the car, in a spot before we give the keys back, which is quite uncommon. We did not know so we went straight to drop it off, and the personnel at the counter looked surprised and were a bit cold in the way they told us.
10 July 2017
The person that served me was not very friendly or helpful. The two people on either side were very friendly and helpful.
09 July 2017
The car. Fiat 500 Cabrio Automatic. Car did not drive very well
05 July 2017
I got Renault Captur instead of meriva, which is bigger and more comfortable
30 June 2017
Dealing with Thrifty/Hertz was efficient and their cars were great.
27 June 2017
Short queue at pick up desk
Low mileage nearly new Peugeot 108
Fast drop off near departure terminal
26 June 2017
First car offered had a damaged front bumper (detached on the near side).
I had to point out that it could be dangerous at speed and could cause tyre damage before the staff agreed to change it. I then had to wait for a replacement vehicle.
19 June 2017
Counter staff girl at pick-up - I think she was called Clara - was friendly, polite and very efficientCar was not 100% clean inside or out
17 June 2017
waiting time is not long and staff is helpful As a gold member they dont offer an upgrade
16 June 2017
Nice clean car Guy talking to others while serving us so took a lot longer than needed to
16 June 2017
excellent service and beautiful hybrid car,full to full petrol.all fine and lovely
06 June 2017
The car was what I was expecting.
The car was delivery quick.
Friendly staff.The signing at the airport parking to deliver the car wasn't very clear. I would recomend to put a sign at the parking entrance ground floor comany xx,yy; 1st floor zz,Thrifty. I lost nearly 15 to 20 min because of the confusion.
17 May 2017
Friendly, efficient counter staff. Almost new car and full to full fuel policy.Quite hard to locate car in multi story although will be easier second time!
13 May 2017
The car was brand new - 1,500km on the clock and in perfect condition and was a free upgrade with built-in satnav..The car park at Malaga airport was a gloomy place and made it slightly difficult to find the Thrifty facility. But that would have been the same for all the car hire companies, not just Thrifty
13 May 2017
I was given an upgrade from a Vauxhall Insignia to a Audi A4 at no extra cost. Finding the Thrifty desk in the first place.
25 April 2017
people at the counter were FANTASTIC
24 April 2017
Staff at the desk under a lot of pressure due to the number of clients, and remaining very helpful, smiling and friendly.
19 April 2017
Pick up of Car very goodReturn of Car details of leaving Key in a box not clear. Identifying\Accessing contact numbers not clear
17 April 2017
Queue to collect car, over 1 hour wait.
12 April 2017
No queue at check in desk.
No pressure to take extras.Expected a Seat Ibiza but were given a well used Leon estate. This was a bit larger than I would have liked. Condition was ok (nasty stain on one of the rear seats. Drove ok though and did the job.
10 April 2017
The car was clean and drove well which is a bid improvement from my last car by RECORDGOService in picking up the car could have been quicker.
22 March 2017
Staff were friendly and helpful. Made me aware of extras but were not at all pushy or overbearing with a hard sell.Nothing springs to mind. All good.
14 March 2017
Staff was very friendly and professional.No problems, all is well!
28 February 2017
Not waiting long for the carI couldnt be upgraded
20 February 2017
Fast good service.
Nearly new car.Change of car model
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