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Hertz Reviews Brussels Airport

Read customer reviews on Hertz at Brussels Airport and find the best car hire deals guaranteed

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RobertMarch 18, 2018
Convenient location, good value for money.
Difficult to adequately assess car for preexisting damage in dark carpark.
March 11, 2018
Staff helpful.
I don't like the location of the car rental place in Brussels very dark cant see the proper condition of the car.
January 17, 2018
The service at the airport. Opel Mocca nice to drive with good power and handling.
Wouldn’t have chosen Opel, despite good handling, as it seemed big on the outside but not very roomy on the inside. (We usually drive Hyundai and BMW).
January 1, 2018
The free upgrade to an Opel Moka. Nice car. And the fact that Rentalcars gave me a much better deal than Hertz could have, including unlimited km.
The long wait to pick up the car. There was only one attendant, who was completely focused on the client ahead, who had a seemingly unresolvable credit card issue. He didn't call for support until a large cue formed.
December 12, 2017
Excelent service!
November 13, 2017
Nice car
I think - No mention of type of fuel (diesel vs essence)
October 20, 2017
Very helpful on return
Having gone to the car parking area I was sent back into the terminal building which added 20 minutes to receiving the car
October 1, 2017
the car is not clean from outside
September 20, 2017
the return parking way hard to find
September 11, 2017
Counter staff
September 5, 2017
The staff and the car
The location of the Hertz office in the airport
PaulAugust 27, 2017
Customer service was excellent - the car was spacious, very fuel efficent and co.fortable
Pickup and return of the car was challenging - it was very challenging in terms of available space where the vehicles are parked at hertz brussells
vincentMay 17, 2017
Car was new
Car was small ,and no option to upgrade
DominikaMay 8, 2017
The car has built in GPS navigation and sensors for parking as an upgrade.
April 19, 2017
Courteous service.
Getting from check-in counter to car lot (airport design issue).
RichardApril 15, 2017
Friendly staff
Condition of car (not clean) and number of small marks and scratches on car. I was nervous any missed marks would be charged to me. However, I was not charged I glad to say.
pátrickApril 1, 2017
Staff very helpful
January 17, 2017
The Hertz people - all very friendly and helpful. The desk was not far from the parking bay for the car.
The awful car park in which the car was parked and especially the unlit approach - which I missed the first time around!
OlaNovember 24, 2016
The mobile navigation warned me that it had not been updated for the past 48 months, and I was mis-lead by it.
Jean-PierreOctober 4, 2016
Just perfect !
The fact that Hertz charged me extras that were not included in my booking ;-)
September 29, 2016
It would be useful if it will be possible to get exact explaining where the car return is placed. we try to find it more than 30 min
JAMESAugust 22, 2016
My daughter had a broken foot & we were offered an upgrade as the vehicle we booked was not available with no fuss.Delivering the car back to Chareloi the rental return place it would have been an impossible walk for my daughter to make to departures to collect a wheelchair. The very helpful/kind guy at Hertz drove us to Departures. Thank you.
Delivering car back to Chareloi Car rental place very far away & badly signposted & long walk to departures
August 16, 2016
I was expecting to get the car that I was ordering. Maybe the car that we got was from the same group (Opel meriva) but the feeling is not.
March 20, 2016
The price is a bit high
PatrickMarch 3, 2016
Quality of service and the car was exactly as I wanted very clean inside and outside . I dint get any awkward questions on pick up or was not asked to pay more money which usually happens as I di have bad experience with hertz in the states many years ago and I stopped using them but I will rent again soon And hopefully good service will continue
All was good
GeorgijMarch 1, 2016
A vary good car and excellent service by Hertz
January 26, 2016
Location of rental in airport. Car condition.
At admission, counterstaff didnt understand I already booked the car and asked for 2th creditcard. When I explaned about prebooked his answer was quite confusing. Not easy to find the car at carpark. To return car with full petrol... couldt find location near airport with petrolservice, Keydrop off at night wasnot explained at admittance.......
ARIELDecember 30, 2015
Great service both in the counter and car pick up. We were 5 + lugagge and they gave us a station wagon for the same price.
MiguelDecember 5, 2015
Every thing OK
November 10, 2015
Everything was fast and smooth.
The upgrade car itself, a Fiat 500X is really not very pleasant to drive. It is very sluggish and shakes during acceleration.
October 26, 2015
-speed -upgrade
August 26, 2015
October 25, 2014
All was ok .. Thanks to all
AndrzejSeptember 9, 2014
this time - the second chance for everything went well - no problem at all, voucher received, car upgraded, everything went smooth
no dislikes this time
PierreJune 24, 2014
I will definitely recommend Hertz to my friends to book their car in brussels
I was a bit disappointed when your representative told me when i went to the airport desk that the car which i booked and paid on line was not available. He suggested a smaller car which i refused and then he suggested an automatic car which i refused also. Eventually he gave me a car with a bigger engine at the same price.
June 23, 2014
Excellent service!
JohnJune 8, 2014
I like the ease and friendliness of the whole booking. And will defiantly be using hertz again. thank you so much. Kind regards. John.
May 21, 2014
Vere good car (Renault Clio)
EnnMarch 31, 2014
Very friendly and helpful staff. Good value for money.
A/C didn't work; one wheel bearing ( or a tyre?) was disturblingly noisy... :(
KarinMarch 22, 2014
Should appear from the above. I would point out that the staff at the pickup point gave excellent and very helpful service both at pickup and delivery.
I waited twenty minutes to get service at the rental desk! The two gentlemen being served when I arrived apparently had problematic needs. The third service point should have been opened sooner. There were people present in the back. Not good enough!
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Brussels Airport
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