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|7.55||Overall value for money of your vehicle hire|
|7.85||Helpfulness of the counter staff|
|8.85||Time it took to collect your vehicle|
|9.2||Time it took to drop off your vehicle|
|8.35||Cleanliness of the vehicle|
|8.0||Overall condition of the vehicle|
|8.85||Ease of locating the Buchbinder rental desk or representative|