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Thrifty Reviews Mexico

Read 50 customer reviews on Thrifty in Mexico and find the best car hire deals guaranteed

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March 21, 2017
Huge deposit. Difficulty of staff to explain billing.
March 14, 2017
I liked everything except for......
I didnt like that the office changed it location and I was not notified. Im glad that I called a few days ahead.
March 2, 2017
The car was in good shape and worked well
We had to take a car with a smaller trunk than ordered but I think overall the car was better than expected.
peterFebruary 13, 2017
Great Staff, Great Car, Great Service... Thank You.
ANDREFebruary 12, 2017
Car was in excellent condition. No problems during pick up (apart from a minor queue) or to drop off.
mitchellFebruary 9, 2017
no surprises.
January 31, 2017
GPS did not work
CharlesDecember 23, 2016
The car was much smaller than described and it was difficult for me to fit my 6' 6" frame in the driver's seat.
RAugust 30, 2016
The man checking the cars was nice and thorough
The hard sell on the insurance and the difficulty in checking back in. The entire process was way too long!
MerleJuly 11, 2016
June 29, 2016
Promptness and great service, my var was ready, staff very helpful.
Pushy to sell other features.
johnJune 26, 2016
the guy even took me back to the airport, he then brought me back my pass port I left in the car, great work guys , ill tell efveryone
not 1 thing
May 4, 2016
thanks for make it easy to us!
April 28, 2016
Courteous, clean
April 25, 2016
Insurance confusion
March 28, 2016
all excellent! thank you
ToomasMarch 6, 2016
the car was clean
it took 2.5 h to get the car the car did not have central locking the car did not have power windows the car did not have cruise control the car made strange whistling noise when on motorway the same car hired in Tenerife had all that so expected the same
January 12, 2016
April was really helpful ! Good customer services .
November 7, 2015
The easiness of dropping off the car.
The car lacked power and was very basic e.g. no central locking.
DonaldOctober 29, 2015
Overall convenience of pickup /drop off point.
Being offered unrequired additional insurance which already had been taken out during initial online booking
HansAugust 12, 2015
After two days we had to change the car. The same or a simular (jeep) car was not available
JuanAugust 3, 2015
El costo de los seguros es muy superior al tiempo de uso del vehículo. Sería bueno revisar, debido a que este valor es igual al seguro por un año de un vehículo particular similar.
July 27, 2015
Car was easy to drive. Full excess insurance from Rental cars was very useful
Car was only just big enough for 4 adults and suitcases. No electric windows / seats etc.
RobertApril 30, 2015
The insurance coverage
April 27, 2015
FelipeApril 15, 2015
Very good car,
The process to rent in countrr is too long
April 6, 2015
No radio in the car After the days of drop off the deposit is still charged on my credit card. This should be done much faster.
April 5, 2015
Nice price-service value
The time that we wait for receive and deliver the car
LuizApril 3, 2015
Staff at counter and transportation was very helpfull and well mannered at the dropout
Staff was very unpleasant trying to sell extra insurance at pick up.
RodolfoFebruary 3, 2015
Service attitude is good
Liquid windshied tank was empty. Car stereo was broken and I was not advised. I seem that general maintance can be improved.
RobertJanuary 27, 2015
The staff at the office were extremely courteous, helpful and efficient. It was a pleasure dealing with them.
AlvaroNovember 24, 2014
Todo estuvo a tiempo y cómo se planeo. Solicité un ascenso de vehículo gratis y lo obtuve sin cargo y sin contratiempos. Thrifty de nuevo sin duda.
Todo estuvo perfecto, no tengo quejas.
JoaquinOctober 19, 2014
Staff attention.
Car desired was not available and we had to upgrade. Paying more of what we had I'm budget.
September 20, 2014
Everything went very well, but we had to buy a new tire, but it was paid back to us, so very good.
DanielSeptember 12, 2014
Great car and good service.
Airport desk not attended, hard to find rental depot.
DavidSeptember 3, 2014
easy transaction
no comments
August 20, 2014
Good service and budget is good company.
August 20, 2014
The car had scratches
gregorioAugust 20, 2014
it was very easy and comfortly to rent.
i dont like , because i need an electronic invoice, for accounting process for paying taxes, and i am lloking the way for comunicated with you, i received a very simple invoice. thank you.
ENRIQUEJuly 29, 2014
Una confusión al momento de entregar el auto; cuando se firmó el contrato manifesté la hora de entrega sin embargo el documento señalaba 12 horas antes, situación que hice notar manifestando la persona que me atendió que era una limitante del sistema pero que no habría problema pero al momento de la entrega se me pretendió efectuar un cobro por impuntual. Al explicar se desistió del cobro.
SylviaJuly 28, 2014
It was really an excellent experience. I was able to get information and help that I needed in my friendly conversation with Alessandra in Manchester. Everyone with whom we came in contact there at the agency was friendly and very helpful. The car was great and I would certainly rent from Thrifty again! Thank you so very much! God bless you bunches!!!!!
July 5, 2014
Everything ok thanks
May 19, 2014
Decent price
They did not have enough staff to operate the office for either check ins or out!
May 6, 2014
in your proposal does not include others costs, like insurance, that represent the 100% that your budget
April 28, 2014
had to wait 45mins for the car to be ready
April 28, 2014
Staff at desk very helpful
Insurance - Impossible to understand.
April 26, 2014
EnriqueApril 26, 2014
Price and location
Very rude counter staff.
MikeApril 11, 2014
Good to have a young American lady present to help with directions and general info.
No radio. This was because the car we ordered (a VW Gol) was not what we were going to be given as there is a lack of match between your code and theirs I think, we got a new car that wasn't wired for sound.
StephenMarch 31, 2014
new car 2014
car had zero options - everything completely manual including windows and mirrors - not even a radio where I could tune in my mp3 player - fortunately I brought a small speaker mp3 player as a backup. The address was difficult to find - it wasn't the address of the office but of the parking lot where they kept the cars. Car had no front license plate - no other car available - fortunately the police were understanding and didn't hassle us - they take off the front license plate when there is a parking violation...
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Thrifty Rating
Very good
7.07619 / 10
2000+ ratings


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