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|6.6||Overall value for money of your vehicle hire|
|7.3||Helpfulness of the counter staff|
|7.9||Time it took to collect your vehicle|
|9.5||Time it took to drop off your vehicle|
|7.9||Cleanliness of the vehicle|
|7.5||Overall condition of the vehicle|
|8.4||Ease of locating the Europcar rental desk or representative|