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|8.0||Overall value for money of your vehicle hire|
|8.275||Helpfulness of the counter staff|
|7.4||Time it took to collect your vehicle|
|8.45||Time it took to drop off your vehicle|
|9.5||Cleanliness of the vehicle|
|9.2||Overall condition of the vehicle|
|8.375||Ease of locating the Hertz rental desk or representative|