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|9.3||Overall value for money of your vehicle hire|
|9.7||Helpfulness of the counter staff|
|9.5||Time it took to collect your vehicle|
|10.0||Time it took to drop off your vehicle|
|9.8||Cleanliness of the vehicle|
|9.7||Overall condition of the vehicle|
|8.7||Ease of locating the Hertz rental desk or representative|