22 March 2017
Got great assistance on phone from male assistant
21 March 2017
Unable to locate where to go to get the car on arrival at the airport, we were then sent to the drop off area by airport employees rather than pick up, finally found out where to go from office staff in the returns section!!! It took 45 mins to get to the pick up point and a lot of stress.
12 March 2017
Car inside was clean
Nice staff at check-in window
Windows were not clean at pick up.
Handing back the car was long as only one person receiving/checking and many in line returning vehicles
09 March 2017
Seat Alhambra comfortable seats and easy to drive when you found the clutch !,,,,,, we have a13yr old order fushion
Staff that sent you from one floor of the car park to another look for the security guard,,,, he was behind a glas door when you found him ,',,,,,,,
05 March 2017
Car I ordered was not available because you don't actually own any of that model so why offer a Golf or similar when you don't have any Golfs
04 March 2017
No fuss hand-over and clear terms.
More expensive than other companies and no advantages as repeat customer.
Las Palmas Airport
02 March 2017
I liked the disponibility of you staff in Las Palmas and Spain, because we had some problem with the car ( it was a little problem with the paint in the moment of pickup, it was a warning light to made the techical revision, but the language, even in english, was noot clear ane we worried not to dammage the car ), but they did the best to solve al
This little events make us a little unsatisfaid because we were in vacantion and we wanted to forgot all the problems
Palma de Mallorca Airport
21 January 2017
Europacar desk was located inside the terminal which was very nice. No need to take a transfer bus. Agent was knowledgeable and friendly and I got the car very quickly.
No negative comments.
17 January 2017
The car rental agency is inside the security area. It took me a lot of time to figure out how to find them.
16 January 2017
I was asking to mention the flight number at our arrival - I was not asked which terminal - so we arrived in Terminal 2 and the car was waiting in Tarminal 1.