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|6.2||Overall value for money of your vehicle hire|
|7.3||Helpfulness of the counter staff|
|5.9||Time it took to collect your vehicle|
|8.9||Time it took to drop off your vehicle|
|6.1||Cleanliness of the vehicle|
|5.5||Overall condition of the vehicle|
|5.7||Ease of locating the Europcar rental desk or representative|