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Europcar Reviews Bulgaria

Read customer reviews on Europcar in Bulgaria and find the best car hire deals guaranteed

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georgiosDecember 28, 2016
Everything was perfect.
MurrelSeptember 13, 2016
Courteous way in which staff member dealt with an additional requirement
September 9, 2016
The whole service: efficient, professional, helpful, informative
July 23, 2016
Upgrade came as surprise and was great experience as car KIA was brilliant in all ways, it surely made my time in Bulgaria truly memorable ;o)
perhaps my driving license needs upgrade as it seemed to be raise concern as picture represent me as 18 years old ;o) Well it is valid until 2047 so no need to get old before that?
June 20, 2016
Spacious car easy to drive
Poor visibility, needed surround sensors as it was difficult to see front and rear.
RobertJune 14, 2016
The representitive was very friendly,helpfull and efficient. The car was better than ordered,brand new and very clean.
April 3, 2016
Simple car
We would like to have larger car
February 21, 2016
Service and ease of pick up.
Not having a representative to meet and check car over with us on drop off because of time(3.30am) there could be a potential disagreement of condition of car - hopefully not. Also website not very clear regarding position of rental office eg terminal 1 or 2 or both
StanislavNovember 25, 2015
Helpfulness of the staff
Additional taxes, not inkluded in the booking and voucher; data from my profile not communicated to the local rental car company - it took extra time to fill in their formalities.
radoslavNovember 24, 2015
The staff were friendly and polite. Easy communication
KAYAugust 22, 2015
The upgrade was first class.
RomanAugust 13, 2015
I ma definitely satisfied with the car and Europecar stuff in Burgas airport.
August 7, 2015
New car and the exact make and model
Transparency about insurance. Make it 100% clear and simple
March 20, 2015
everything was great, overall great service
October 15, 2014
The guy at the counter was very efficient very polite and knowledgeable about what he was doing.
As soon as I drove out if the airport the fuel gauge dropped. Also no water in the windscreen washer fluid bottle.
September 15, 2014
Easy and efficient stuff. No issues, no hassle
The car was not clean on the outside when I took it but this is quite a minor point
RenatoAugust 31, 2014
Ease of pickup
August 28, 2014
Your agent at the airport desk was helpfully and pleasant to deal with.
Our car was blocked in and we where delayed by about 30 min before we could leave
TraceyAugust 21, 2014
Easy to locate, staff helpful
Only one member of staff on and she did her best to get through the queue of customers waiting which included ourselves. We waited half an hour to collect our car which we were not impressed with especially as other provider desks had no queues and 2 members of staff
August 21, 2014
Overall service was good
Could be cheaper!
August 17, 2014
No. signs to drop of the car at Sofia AirPort terminal 1 Lot airports do have signs return rental car and Company name. No. Mail Message that the car is recieved back in good contition and filled up tank. We returned the car at sunday Aug 10, 6 am. Keys and papers in the post box. Would be nice to hear that all is okay.
July 29, 2014
We had a great experience renting from Europcar in Sofia. There was no waiting time at the counter, the staff was polite, the car was nice. We will definitely rent from them again.
July 25, 2014
I got the make and model as advertised.
Windshield wipers were worn out, engine slightly underpowered when using airco.
LesJune 8, 2014
Good that there was someone was available on arrival at 3am and that the process of hiring the car was very easy and quick.
That the car was in a poor area of light which made it difficult to assess any damage to the bodywork and that the fuel tank was not full but just over three quarters full!
May 25, 2014
Car was exactly what we needed, not too big and not too small. Plus, we received a brand new car which is great.
The rep looked like she is not so happy with her job.
May 17, 2014
Ease of collecting vehicle
Vehicle needed cleaning inside and out.
JohnApril 8, 2014
The car was relatively new, very clean and polished. The young man at Varna couldn't have done more. He was charming, smart and did his job to our satisfaction
TadeuszMarch 29, 2014
some "Winterization" fee ?? during collecting car noone shows me previous damages, but when car was dropped off they were discussing ab every single, even 1cm, scratch. :-(
SinikkaMarch 28, 2014
everything else was very good.
many people waiting for renting car and only 1 person working. long time to wait.
March 8, 2014
Overall service
Winter cost coz no bad weather at this time in Bulgaria Should be reviewed due to weather conditions
PeterMarch 4, 2014
This time everything good
DeanFebruary 21, 2014
The quality of the car
The cost and charge for a compulsory child seat
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Europcar Rating
8.96 / 10
500+ ratings