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Dollar Reviews Philadelphia, PA

Read 50 customer reviews on Dollar in Philadelphia, PA and find the best car hire deals guaranteed

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ZHUOLIFebruary 27, 2018
the reception lady is very helpful and friendly. the car is almost brand new (under 5K miles) and in very good condition.
January 5, 2018
Good car, clean, reliable, in good shape.
Bus took a long time to get us from the arrivals hall parking place. We saw every other company, some twice, before the Dollar bus came along.
ThomasNovember 7, 2017
The power source from cigarette lighter didn’t work so couldn’t power up my Satnav. Had to return car
PaulNovember 7, 2017
Courtesy driver helped with cases
All was good
October 13, 2017
we asked for a map but they didn't have any. only a very small one
September 19, 2017
Easy to drive
GPS needs upgrade.
September 12, 2017
Very nice friendly staff
stephenAugust 21, 2017
Once ld phoned head office concerning problem with card etc staff very helpful but believe staff should have phoned head office to sort this problem out
Booked car using web site,credit card used excepted/confirmed.On arrival submitted credit card used to book car was told card not exceptable because only had initial for first name (which is common in the U.K.)told them that passport,driving licence, has photo and signature as ID.l had to phone head office to sort out
kamilAugust 15, 2017
Friendly and helpful staff
Irregular pick up time from airport to dollar
August 6, 2017
Service and car itself
Cost of vehicle
July 16, 2017
AlexanderJune 30, 2017
Friendly staff asked if I needed anything else IE ezay pass for tolls ect. Not required as not doing to much driving.
When picking up car had to remind I hired car with GPS as asked if I required one at a cost sorted very quick though.
JenniferJune 20, 2017
Very smooth operation. Desk person was nice and not pushy on any upsell! So good!! Car was this year's model, maybe 2000 miles on it.
Nothing really, a bit pricey but that seems to be the story of phl rentals.
AndrewJune 8, 2017
Awesome company
GuyJune 7, 2017
Easy collection and delivery. Friendly and helpful staff at rental desk. No surprise extra charges. Car was ideal for our needs and we had no problems with it.
DineenMay 31, 2017
Efficient friendly staff
PaulMay 25, 2017
Clean car. Helpful staff.
All ok
HughApril 28, 2017
First car had stiff door so the Dollar staff insisted on replacing it with another car. No queue at pickup.
April 23, 2017
The car was not in very good condition and it smells bad inside
MARGARETMarch 29, 2017
All good
HECTORMarch 20, 2017
Very fast to pick it up!
They gave me a smaller car than the one a had reserved via internet.
MiteshFebruary 25, 2017
Amazing price. Good vehicle.
Long wait time for rental bus at the airport!
February 10, 2017
Very smooth and easy
TimJanuary 16, 2017
Counter staff and bus driver very pleasant, very convenient pick up and drop off. They also didn't try and sell us extras or push upgrades on us which was appreciated after a long flight
Nothing particularly, car wasn't very clean but not the end of the world.
December 23, 2016
Helpful staff
Got a car same category but not suv as ordered.
December 2, 2016
Car was not cleaned very well & appeared to need a good service
DanielNovember 14, 2016
Service was fast and friendly.
November 10, 2016
Easy and efficient rental.
NiklasNovember 2, 2016
Bad options for toll roads
JasonOctober 8, 2016
Thank you for a great drive. Appreciate it.
HughOctober 4, 2016
No fuss pick up and drop off
nothing to report here
September 26, 2016
Dollar car rental staff was great
MichaelSeptember 26, 2016
The transfer bus driver was incredibly helpful and friendly on both arrival and departure. He insisted on loading our bags and carrying them on/off the bus. Brilliant customer service. Nothing too much trouble. The pickup and handover was also very smooth.
September 24, 2016
Very fast, friendly and efficient service. Good value for money.
juanSeptember 7, 2016
I had to wait long time at the airport for the Dollar rent a car courtesy van (25 minutes)
August 27, 2016
Counter staff were very helpful & efficient
Had to wait on a car being brought from a sister company although we arrived at prebooked time
DirkAugust 21, 2016
Helpful staff.
Not exactly the car I wanted. Significant extra cost for second driver and different drop-off location.
August 18, 2016
the price was good.
it was very dirty from inside.
MoinJuly 22, 2016
Helpful & Friendly Staff
The GPS which was given at first didn't work , had to be changed to another one .. If it could have been checked & kept ready, would have saved time at pick-up
KeithJuly 18, 2016
Both drivers were really helpful
Sat Nav address for the return was Essington Avenue - not the actual drop off. This needs rectifying as it cost me over an hour looking, then returning to the airport and following the rental drop off signs.
April 17, 2016
Easy access
EricNovember 14, 2015
The counter staff in Orlando gave us a discount on the upgrade to have a car we thought we were expecting
The size of the car as advertised the rentalcars website did not match the cars provided by dollar at both Philadelphia and Orlando airports
BrianSeptember 6, 2015
Friendly staff.
Lack of communication when I dropped the car off. The attendant was operating his computer tablet scanner thing one handed while he focused on his bag of Doritos. Nothing said to me. No eye contact. I just looked at my 'receipt'. It is illegible so I am not yet sure what I will be charged.
September 2, 2015
The dropp off
We received a car that was not the previously booked
August 24, 2015
The car seemed a bit old both inside and out.
August 12, 2015
Great service
Only one location in thiscitt
SebastianJuly 27, 2015
Good service and help. Also the car was ok.
They did not have the car I reserved. They get the car in Hertz.
July 13, 2015
New Model
Car was too big for our needs (due to upgrade) and perhaps spent more on fuel than we would have liked.
brianJuly 13, 2015
New car
The counter support was not good, I had to wait a long time for the car, and they tried to put me into a lesser economy car a couple of times before they gave me the size car I reserved
SHLOMOMay 28, 2015
Very powerful
There was a smell of cigarettes in the car.
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Dollar Rating
Philadelphia, PA
Very good
7.8 / 10
500+ ratings


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