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Dollar Reviews Houston, TX

Read 50 customer reviews on Dollar in Houston, TX and find the best car hire deals guaranteed

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September 2, 2017
Vehicle delivery office personnel did not understand the model I rented and pointed me to an SUV. then told me to wait for another guy who never showed up. Vehicle I got was a Toyota Sienna which I like more than the Caravan, but the electric sliding doors motors were inoperative so we had to open and close them by hand all the time.
August 27, 2017
Difficulty locating transport to rental cars as airport buses didn't stop by sign and weren't marked on front that they were for rental car base as well as terminals.
AhmedAugust 25, 2017
The size of the car was good
July 17, 2017
on arrival representatives were very efficient and pleasant.
long queue and only 2 representatives at the desk then a 3rd came on to allow 1 to go on break.
stevenJuly 17, 2017
Good price for replacement car
How you changed the price for my first choice and the amount charged for additional 3 hours which in the end we did not really use .
July 16, 2017
Ease of dropping off especially having to catch shuttle bus to departures.
Car booked for 2pm collection. We were held up getting through immigration and arrived at Dollar around 4pm. Had about an hour to wait for the car. Otherwise no problems.
June 10, 2017
Clean car , good staff
The receipt was not clear for me, different prices , not understood
LeeJune 6, 2017
It was all good
June 5, 2017
Had to wait long time at Hobby to hand in paper and get directed to car.
LeeannMay 31, 2017
The vehicle was great and although big, was really fuel efficient. The guy that we gave the car back to when we dropped it off was really friendly and awesome.
The lady at check in wasn't very friendly and told me I should have booked direct and not through a third party. I 'always' book through and will continue to do so!! The pre-pay tolls should be available on a as used basis, not for every day that we had the vehicle. We probably only used it 3 days out of the 11 we had the vehicle.
May 24, 2017
The staff was extremely polite and helpful.
JosephMay 20, 2017
The upkeep of the car
Nothing to comment
May 1, 2017
Excellent staff. Excellent Service.
April 25, 2017
No convertible available even with early 3 months booking.
April 20, 2017
Happy with the car provided, it was near new and drove well.
Rental desk representative had a rather abrupt manner.
BarrieApril 20, 2017
Too many people waiting for the person to handle behind the counter. Your person was very helpful and friendly and helpful, but there needed to be more counter staff.
FabrizioMarch 30, 2017
I was given a SUV, which was nice to drive.
I returned the car at San Antonio TX airport. It is not easy to locate the car return location, with confusing signs. Eventually I just followed the Dollar shuttle bus :)
March 23, 2017
could not help with just the rentalcar reservation number.
March 12, 2017
Speed and friendly service. Simple.
Loading for one way travel to another destination.
March 7, 2017
Quick service
Car was a bit tatty. Counter staff not particularly helpful.
February 8, 2017
Excellent service and friendly welcome
JorgeFebruary 7, 2017
Nice car an price.
TimothyJanuary 30, 2017
I had low expectations, having heard bad things about Dollar, but I had no troubles, and there wasn't even a line! Even better, he didn't try to sell me a GPS and applied very little pressure with regards to platepass.
DavidDecember 16, 2016
Staff were friendly and helpful and just got it all sorted in quick time.
MajedDecember 8, 2016
the staff was very nice .
no comments
OlatundeNovember 16, 2016
The free upgrade.
October 30, 2016
The staff are fantastic and the car is perfect.
PeterOctober 28, 2016
October 25, 2016
Good fast drop off. Car good condition and good price
Car needed a service and wiper fluid. Alarm on screen kept coming on. Pick up took a while
JulianOctober 24, 2016
Service and helpfulness
LuisOctober 11, 2016
your frontdesk service
markSeptember 27, 2016
dollar staff
car was very basic - and i paid for an upgrade
NabilSeptember 23, 2016
All the staff are very helpful
LewisSeptember 2, 2016
Service, GPS mounted in car, good all round car
Could have been cleaner inside on collection
JoseAugust 22, 2016
The car was newer than previous rental even thou it wasn't the one I requested.
No clear explanation as to what all the taxes and insurances are about.
June 24, 2016
Good service
June 16, 2016
The car was brand new.
I have asked for an upgrade but not considered.
May 23, 2016
It gave me a lot of trouble that the navigation system I received had a charger problem, therefore I couldn't use it after the battery was out.
ZosimoMay 17, 2016
No GPS on car. Request of gas bill policy.
May 9, 2016
Fast and easy
They charge me to refill the gas even when I put in gas and sign that I will put gas
BenMay 9, 2016
- Service at counter was excellent. - Provided car was good.
- Forecourt staff was unhelpful. - Additional charges were not expected (and not clear). - GPS was poor quality. - No check on car quality prior to car leaving car park.
March 11, 2016
I found some of the terms a little confusing and wondered if I had enough cover.
February 22, 2016
No hablan español
February 1, 2016
Mejorar atencion en mostrador de Dollar
JulianJanuary 27, 2016
Excellent car. Great rental company.
January 26, 2016
Ease of booking
I had difficulties understanding the staff, either because of foreign accents or spoken slang. We had to change cars just as we were leaving the yard for a reason not explained to us, but luckily we still managed to get the same model again.
January 17, 2016
The value of the car was excellent, the car was nearly brand new. In Dallas where we dropped it off they were polite, friendly and helpful.
When we picked the car up the person we dealt with was abrupt.
AhmedDecember 24, 2015
I was given a car I was unhappy with and returned the next to change the car. I was happy with the change
MarioDecember 15, 2015
the model of the car and the price
the car was dirty inside
December 10, 2015
Ease of booking. No argument with staff over extras.
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Driver aged between 25 – 70?
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Dollar Rating
Houston, TX
6.73333 / 10
2000+ ratings


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