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Alamo Reviews Lisbon

Read customer reviews on Alamo in Lisbon and find the best car hire deals guaranteed

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March 6, 2017
Alamo and Enterprise are under the same umbrella and whichever was my local car brokerage, was not clearly identified in car pick-up terminal.
March 3, 2017
A good car. Effektive and serious management at the counter. Both at picking jo and return.
January 9, 2017
There was a problem with shortage of cars because we were hiring 2016-2017 and they were changing a lot of their cars.
GaryJanuary 8, 2017
The person at the desk. The upgrade.
It was a little difficult finding exactly were to return the car.
JohnJanuary 3, 2017
All good
December 24, 2016
Very officious and lots of time waiting at Porto to have car checked back in
SVISHCHENKOOctober 28, 2016
bad car interior insulation fiat tipo
October 26, 2016
Very good service the staff
October 13, 2016
I would prefer navigation system is included in basic price offer.
MargitSeptember 5, 2016
great condition of the car. Frendly staff.
Time to pick up the car was too long.
KaranOctober 14, 2015
All in all super good experience.
The long queue to pick up the car. May be some more personal during flight hours.
AmitOctober 6, 2015
good car
slow pick up process, a bit too expensive
NeilSeptember 29, 2015
Great staff - decent nearly new VW Polo
Finding the Alamo desk!! Did not realise it was the Guerin desk we had to go to and spent an hour at the airport meeting point on the advice of the airport to wait for the Alamo rep.....It was only by chance when walking through the car hire desks that we spotted a small sign behind the Guerin desk...You need to advise clients of this. Not a problem when we found it - Good service
September 4, 2015
I do recommend a staff on the desk. Andrew was very helpful and all what was need he was willing to answer.
January 4, 2015
Not do easy to find where to drop the car. Maybe a little map in the file that was given with the car.
JamesOctober 21, 2014
Alamo / Europcar proved efficient and helpful and a far cry from some of the online reviews of other providers
October 13, 2014
Great staff, very helpfull and friendly. Good location and quick service.
Car had a few dents on the front wing and looked a bit scruffy. Inside was a bit dirty, the dashboard was quite dusty.
September 29, 2014
The rent on behalf of Alamo was provided by Europecar and it was done professionally without any complaints from my side.
SeanSeptember 22, 2014
The ticket numbering system for queuing at the pickup desk was excellent. The car was definitely better than we expected - Renault Megane Eco Sport Estate.
The condition of the vehicle was almost excellent - one of the rear doors did not close properly which made being a passenger in that seat a little noisy but I'm sure that was purely a problem introduced by the previous renters.
SylvieAugust 14, 2014
New car, clean.
I booked a Polo VW "or similar", and was given a VW UP, which is definitely not similar in terms of size of the car/trunk and power, so I honestly am not happy about that. I feel like the price would have been fair for a Polo VW but not for a VW Up.
July 28, 2014
staff at pick up & drop off were fantastic. Car was spotless. Everything was as it should be. Well done!
ArneJuly 28, 2014
They never included the Nav system, whih we paid for.
June 22, 2014
The car was new and clean. Staff were all friendly.
The shop had not sign saying "Alamo" but Europe Car was dealing with the business. It could have been easier to find the shop if there were any sign of Alamo.
PaulJune 18, 2014
Very quick and easy to use website from initial booking to collection of vehicle.
Nothing really!
June 9, 2014
Efficiency of service and ease of return
Engine size of car, but we can book a larger one next time!
May 16, 2014
Friendly staff
Very slow process to pick up the car, even when the car was pre-booked. It took a good hour of wait, then paperwork, then inspection then drive away. Alamo was handled by Eurocar counter.
FernandoMay 12, 2014
Do dispositivo para o pedágio, foi muito útil.
michaelMay 11, 2014
New car
That you charge extra for full cover insurance. I think it should be included in the hire price.
DiasApril 18, 2014
I really liked the service and efficiency that this amazing team delivery... I would like to recommend your company to everyone. Thank you so much guys. Definitely you guys will see me soon...
WilliamApril 6, 2014
The people in Lisbon were friendly and efficient. The vehicle was larger than we expected a Alfa Romeo, we expected a Neon. Would use them again. After clearing customs and Immigration we were on the road in 30 minutes.
NormandyMarch 21, 2014
The counter staff were very helpful. I was impressed.
March 15, 2014
car was almost new
March 15, 2014
Thank you for providing the token device which allow to get the roads or bridges fares directly debited on my bank account instead of struggling with the change at each token.
RogerioMarch 11, 2014
Friendly service
Strong tobacco smell in the car.
February 17, 2014
Exelent staff at europcar
January 29, 2014
Friendly service
Slow pickup of the car due to lack of personell
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Alamo Rating
Very good
7.4 / 10
250+ ratings


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