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Avis Reviews Faro

Read 50 customer reviews on Avis in Faro and find the best car hire deals guaranteed

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GordonJuly 8, 2017
Excellent service
EdwardJuly 3, 2017
1st Class as normal
MartinJune 29, 2017
Helpful knowledgeable staff Easy to find
June 28, 2017
Quick and easy pick up and drop off. Return signs were easy to follow.
Would have been useful to have a map of the area in the car plus details of local toll charges.
anthonyJune 27, 2017
The overall service was excellent!
AndrewJune 25, 2017
The car was virtually new and well equipped. The quick & professional drop-off procedure.
The length of time to collect the car
RogerJune 16, 2017
The vehicle was scruffy with nearly every panel damaged and not all the marks recorded on the paperwork. The car park staff were not interested in showing us the car controls which would have been helpful. In addition the acoustics were poor in the Avis office which made it difficult to hear and understand what the counter staff were saying.
June 3, 2017
The car was brand new
Roadside assistance was added but refunded very quickly when I pointed it out
MichaelMay 27, 2017
Very slick service. No extra charges apart from agreed toll road payments. Really pleased, so much so I've even given a review which I don't usually do
AHWMay 25, 2017
Verry happy whit the service, good job.
May 21, 2017
New car
Slow at pick up of car
DavidMay 21, 2017
I had mislaid my driving licence so my wife had to drive, the rep made the switchover very smoothly.
Long wait at counter, seemed to be 2 reps hovering at the 'speedy desk' with no one to serve, thought they could have helped reduce the queue.
AngelinaMay 19, 2017
Great staff, and perfect car
May 19, 2017
How much it cost to put on an additional driver
May 14, 2017
Ease of pick up and drop off
Not the car I booked
May 12, 2017
All aspects. The only difficulty was finding the office but this was due to the major changes at Faro Airport.
LeoApril 29, 2017
We got a brand new Renault Megane and really loved it. I will consider to buy one.
April 8, 2017
Speedy resolution by providing a new car
Fault with tyres
March 19, 2017
The car was new.
March 7, 2017
staff were helpful, but it turned out there was some confusion re the fuel option and condition of the car
confusion over the fuel option and condition of the car, however it was all sorted to my satisfication
March 4, 2017
the car, the service
the price and the extra insur
MANUSFebruary 21, 2017
Both the service and the car were immaculate from Avis at Faro Airport. We upgraded to a far superior car for a very small price difference. Full to full fuel policy and unlimited mileage makes everything very simple.
Nothing.. The entire experience was outstanding & the price was extremely keen.
jacquelineFebruary 14, 2017
Car was exactly as asked for
Hard to get to the avis office probably because Faro airport is more like a building site at present
January 31, 2017
Easy location, good car, not make/model that was ordered but OK. Staff very helpful, efficient return,
Pick up a bit slow - paperwork seems too complex and slow to produce which takes about 15 minutes per client - so short queue is half hour wait
January 30, 2017
Generally good service from counter staff.
Long walk from terminal. Only manual cars really (automatics v v expensive).
November 28, 2016
Car rental easy to locate. Tour of car acceptable but representative did not appear to have complete knowledge of car.
Did not want an upgrade to a larger car than ordered. Would have expected to have been given at least some sort of local map. Not having a guide to car available in glove. Explanation of costs not clear.
November 8, 2016
Asked for Mercedes. They only had a Fiat 9 seater. Not in great condition. Tyres bad, dirty.
raimondsOctober 27, 2016
Great car,economical to use, clean.
Cost of child seat.
NicholasOctober 25, 2016
The rental car companybibhad was drive on holidays. The staff were excellent-Nuno on collection and Diane when I returned. No problems and thorough check out and in. Paperwork signed and holding deposit credited. All (previous) marks and scratches hadbeen recorded by Nuno and Diana confirmed innwtting on the return form there indeed was no damage.
Car was just cleaned and wet so it would have easier to check if it was dry but Nino was thorough, patient and polite.
October 8, 2016
waiting when picking up the care and walking distance to departure as rebuilding at the airport
all other things was very good, thanks
LucSeptember 8, 2016
I have paid for a full protection by rentalcars and again a surplus at the Avis desk. That I don't understand!
AnneAugust 18, 2016
The polite helpfulness of staff who spoke wonderful English and the total ease of getting the car and returning it. Great car in excellent condition
RobertJuly 25, 2016
Took too long to get the car Toll charge tag was not secured to the window and the first time we used the toll road the charges did not register. When we found the device we had to keep holding the tag up to the windscreen.
JamesJuly 18, 2016
good car, good price, good staff
directions for returning car to Faro Airport. Signs could be improved
MartinJuly 13, 2016
Found dropping car off a little confusing
PeterJuly 5, 2016
Pick up was quick and efficient. Car was new,was in excellent condition and was set up in English. Drop off was also quick and efficient.
Car was not in allocated spot and took some time to locate.
June 27, 2016
Very helpful member of staff in parking area who helped me check car and mark scratches and dents on the paperwork to ensure I wasn't charged for the damage when the car was returned.
Long, slow queue at rental desks, staff were working very hard there just wasn't enough of them!
June 25, 2016
Nice and easy. New car. Friendly staff
Didn't get the make I ordered. Slightly confusing deposit system.
June 18, 2016
No waiting!
June 12, 2016
Additional offer of insurance, at the desk, though I already have booked it from at home.
BrianJune 5, 2016
Car almost new and reasonably priced. Staff very helpful.
May 27, 2016
Not sure what happened to the amounts blocked on my credit card. I asked at the desk on return but was just told that if I had filled the car up, then all would be ok. Since getting home, I've realised that last year, on returning the car, I was given a printed estimate of charges (which were for motorway tolls) so now I am a bit worried.
JackMay 25, 2016
Good value and helpful staff
May 22, 2016
Quick efficient service
May 16, 2016
All ran very smoothly
andrewMay 15, 2016
Helpful ,polite and friendly staff
Not enough staff to cope at peak times when flights come in. there were a number of customer help points at the counter but NO staff. The only problem is the waiting this was even for a pre-booked and paid for car. very poor customer focus. Staff excellent but management fails by not employing more customer facing staff.
May 14, 2016
I booked a 7 seater as I needed space for children, prams and cars seats and luggage, the Kia substitute was not, in my opinion a real 7 seater
May 11, 2016
Excellent car,easily accessible pick up point close to airport.
TerenceMay 9, 2016
The length of time it took to get the car from Avis there were 5 people on the desk and it took each of them half an hour to deal with each customer.
May 5, 2016
Hand over of vehicle at pick-up
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Avis Rating
Very good
7.7 / 10
1000+ ratings