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Thrifty Reviews Wellington

Read 50 customer reviews on Thrifty in Wellington and find the best car hire deals guaranteed

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BrianOctober 28, 2017
Good to drive and economical. Great boot size.
October 24, 2017
October 10, 2017
The ease of pick up
That the car smelt like smoke
MelvilleAugust 20, 2017
No car park available for drop off incurred time delay in finding satisfactory drop off point
August 7, 2017
Easy get car
July 30, 2017
Pick up and drop off was very quick and easy.
BrendanJuly 23, 2017
Excellent staff efficiency and understanding of my questions. First time rental concerns. Peace of mind answers. Thank you.
Can't think of any
GlendaJuly 17, 2017
Counter staff at Wellington airport were very helpful and friendly
SusanJuly 13, 2017
First time our family has used the services of a rental car, our experience was very satisfactory ... the vehicle was up-graded which was a nice surprise. The counter staff were really helpful & the car was top notch ... very tidy & smelt nice. Thank You
July 8, 2017
Only one counter rep available and he was very busy as a lot of arrivals
NicolaJune 29, 2017
Fast and economical
It was great.
June 26, 2017
Friendly staff and lovely Rav 4
Counter in Wellington airport not so easy to locate around the corner
May 17, 2017
Great car to drive!
ChristopherMay 11, 2017
Service from "Al" was excellent, when he finally arrived.
Thrifty office was closed at ferry wharf at 10am the agreed pick up time. Europcar girl kindly called someone who turned up with a car some 30 min later. The downtown office which would have been more convenient for me and Thrifty (and open 7 to 6) was not mentioned as an option when booking? Just airport and Ferry Wharf.
May 9, 2017
Plenty of room.
No hands free phone Bluetooth in car. Foot handbrake not explained.
May 3, 2017
I will hire a car next time I come back to new Zealand
I was happy with everything
April 27, 2017
staff excellent. i have used thrifty at wellington airport often. Very easy pick up and drop off
DamianApril 24, 2017
friendly staff, nice car and easy drop off.
PhilipApril 20, 2017
we extended our hire ,no problems
no complaints
April 13, 2017
Airport location - easy to find/not a long walk with bags... Quick counter service (no wait in collecting or dropping off).
Upgraded to a much larger vehicle, which was lovely, but not as economical as the model I had chosen.
ChristineApril 10, 2017
Great car. Handy location.
April 6, 2017
Very easy formalities Easily accessible location Excellent service
April 6, 2017
Offered an upgrade but happy to settle for booked car
AllenApril 5, 2017
Ease of pick up and drip off.
KennethMarch 15, 2017
Great service, great car
March 15, 2017
The ease of location for pick up and drop. The closeness of the Petrol Station for filling up on return.
Very laid back staff. Got given a Holden which was "Over Specked" to an inch of it's life. Had to double click this had to double click that for anything to work. Driveway staff assumed we knew all this and showed us nothing. On returning the staff member just shrugged his shoulders when we voiced our concerns. Sharpen up Ladies!!
March 10, 2017
Counter staff when I made the pick up at airport.
The extra charge for pick up at the airport when I arrived for pick up.
March 10, 2017
Car was clean and comfortable
My car was booked for 8.30, but didn't turn up till 9.10am. Staff apologised, it I don't think it's good enough considering I had pre-booked and pre-paid
March 8, 2017
car was good
very expensive for just 2 days
DonaldFebruary 26, 2017
Friendly customer service
Parking at airport
kirstieFebruary 12, 2017
Just loved the holden it was nice
February 12, 2017
Great car. Great service.
February 11, 2017
car had a to small engine so in the hills it was difficult to keep up with the traffic.
LeanneFebruary 9, 2017
Easy to do
Nothing maybe an extra staff member for pickup
ThomasFebruary 7, 2017
Service attendant on arrival at airport was extremely helpful and efficient. Check in was easy and aligned with online booking. Car very clean, quiet and easy to drive. Drop off quick and easy.
Locating car in airport carport a bit difficult - Thrifty cars spilt into two zones that was a little confusing.
HeatherFebruary 6, 2017
Lovely young lady at the counter. The car was clean and roomy
NimalFebruary 3, 2017
Excellent service. Will hire again
February 2, 2017
Thrifty staff were helpful in changing the collection location from Wellington Airport to Wellington CBD as our accommodation was adjacent their Wellington CBD office and told we would get the Toyota Challenger we booked 6 months earlier. Car was near new but not the one we requested.
We booked a Toyota Challenger 6 months in advance and did not get the car we requested. Received a Hyundi Santafe from "the same group" but was physically smaller, less luggage space and seats were uncomfortable, as all except one in our family are over 6ft tall. Hence the "likely" final rating.
February 1, 2017
Great car
Staff were overworked. Cars not available when arrived. When returning not clear where to put it and all Thrifty were taken so parked randomly.
ChrisJanuary 30, 2017
Once I found the desk everything was straight forward
When I arrived at the vehicle the drivers door was ajar. Vehicle was unlocked.
January 29, 2017
Good vehicle
Vehicles located outside in a city that is notorious for bad weather. We all got very wet walking from the car to the terminal.
January 24, 2017
Ease of collection and return of the car. Helpful counter staff, the offer of maps and information about the closest petrol station.
AndrewJanuary 24, 2017
Pick up from the airport - although this turned out NOT to be an advantage in this case due to the time it took to check in and finding the car.
Inadequate staff - waited too long at rental desk when all other companies were free. Having the paperwork take so long when I'd booked it online - can't this be fast-tracked? No plan of carparks at airport - esp with construction going on and gale-force wind and rain. We walked all around to find our carpark 26 which wasn't clearly signed.
MalcolmJanuary 17, 2017
brand new car 6000km old great to drive and we drove long distances over the 5 days
wellington airport
KathrynJanuary 11, 2017
Our Thrifty check in lady was amazing. Helpful and very friendly!
GretchenJanuary 11, 2017
South Island the car was diesel & very fuel efficient.
North Island car was petrol & very expensive. There was not enough baggage space in the boot to accommodate x7 passengers.
January 7, 2017
We had a bit of trouble figuring how to get out of the car park at the airport. Some direction on how to do that would be appreciated, e.g get a ticket from the gate , which u then will need to use ,when getting out of the airport gates.
January 5, 2017
Newish car with great features
January 5, 2017
friendliness of staff
Rain squall in Wellington. Need a drop of key point so you do not have to stand in the queue
January 4, 2017
nice car, ease to drive
not very clean in the cup holder area, as there is something sticky in there.
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Thrifty Rating
8.46667 / 10
500+ ratings


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