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Europcar Reviews Cancun

Read customer reviews on Europcar in Cancun and find the best car hire deals guaranteed

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PeterAugust 10, 2017
Except for the automatic transmission, everything else in the car was outdated. No electric windows, no central lock.
LieselotteJanuary 2, 2017
It should be made more obvious to the customer that the pick up location is not in Av Bonampak!
May 12, 2016
hidden costs for insurance and IVA
RobertNovember 19, 2015
Friendly and helpful check in staff
not able to rent gps and poor local maps
August 4, 2015
correct service
The car already had many scratches.
July 21, 2015
Car was clean. Staff were helpful - even gave us a great rate on taxi and got us back to our hotel.
Insurance was added at the desk at time of pick up with DOUBLED the cost of the car. As well, car model was rather dated (early 2000s).
March 3, 2015
Car was very basic without radio or cigarette lighter socket.
davidFebruary 25, 2015
Best Mexican car rental we have ever dealt with. Courteous uniformed personal, exact car we wanted, no insurance hassles, etc..
January 25, 2015
Disponibilità dei ragazzi della europcar
L'autovettura aveva qualche problema alla frizione ed al galleggiante della benzina ma x il resto tutto ok
January 20, 2015
The reception staff were helpful in getting to the right place for a shuttle service returning to the hotel.
The car functioned very well, but the rather scratched and battered appearance of the car might have bothered others. It didn't bother me at all.
August 20, 2014
August 10, 2014
Efficient replacement of defect car Good value for rented car (Aveo)
2 hours of waiting time until the car could finally be picked up. The provided car had an engine defect, so we had to return to the Cancun Airport rental station and have it replaced.
JorgJuly 22, 2014
After a 30 min fight with person In charge get a new an clean car.
Tried it hire an old and dirty car Se reveal insurance were not included and resulted in surcharges of the payed price to you. Very unpleasant. Reason: national regulations This was not mentioned in your contract!
JOSEPMay 10, 2014
We got an upgrade to a Mercedes Clase A.
A litle bit slow for check-in
JuanApril 26, 2014
That it is over
There were no cars available, almost two hours before they have any answer. A long line waiting to be served, rude unfriendly staff. Terrible experience.
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Europcar Rating
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