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Buchbinder Reviews Verona

Read customer reviews on Buchbinder in Verona and find the best car hire deals guaranteed

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NigelSeptember 4, 2017
Best car hire service I have experienced. Helpful, knowledgeable staff. Great service.
ChristopherAugust 20, 2017
Very easy to locate their desk. Car was very good. Sat Nav in English very useful.
Bit tight to get car out of parking space in rental parking area. Especially when tired from early flight and used to driving on other side of the road.
ZehaviAugust 14, 2017
the car, the service and the quick pick up.
although I have got an upgrade, it was a little smaller than the car that I booked.
ChristopherAugust 14, 2017
Easy to find desk. Helpful assistant. Clearly explained everything
Always lengthy paperwork procedure picking up car
LucaAugust 7, 2017
As always, the time to pick the car up is too long, especially if you are in a cue of 3/4 customers, it could take ages. surely there is a way to make the process much faster?in this case I was lucky , but the people behind me may have been there ages...
July 16, 2017
Quick service
July 4, 2017
Upgrade much appreciated
AshleyJuly 1, 2017
I liked being able to have agreed all my insurances upfront via Rentalcars
Staff were a bit short at the counter ( could have been a language issue) but left me in no doubt about my responsibilities. No one to escort me to my car. Lighting was poor as was signage
BruceJune 27, 2017
Rental close to airport. New car. Staff friendly and helpful.
Had to wait for staff to return to booth when collecting car.
May 20, 2017
Loved this company. No aggressive selling techniques. Will look to use again.
All positive.
May 19, 2017
Helpful staff
October 11, 2016
Ease of collection and drop off Counter staff spoke excellent English which for me was great.
No Comment
FredericAugust 3, 2016
no reduction due to return the vehicle 2 days before ...
BrianJuly 25, 2016
Good location on Airport
Lighter socket did not work so cold not use sat nav. Car returned 3 days ago and deposit still shown as pending on my credit card
July 13, 2016
Very helpful staff, car in excellent condition, easy to drive and very clean. Highly recommend
June 25, 2016
The car was in good condition. The staff is friendly and helpful.
ErezMarch 22, 2016
As described all was great and smooth. Got a new car.
Car was not washed the day before and was a bit dirty from the outside
September 26, 2015
The guy that picked us up and dropped us off was very professional, kind, cordial and friendly. So was the counter lady. Thanks guys!
I didn't like the bad weather on Sunday :-) everything else was good
August 27, 2015
All very helpful and speak perfect English
ArturAugust 18, 2015
Great staff, courteous and friendly!
Car was very low-power, hard to drive it.
DamianJuly 22, 2015
No request to take out extra insurance. Brand new car Opel Zafira,friendly staff,quick pick-up and return.
KarlJuly 3, 2015
New car and exactly as advertised.
Tried to claim an extra day from me when I got back although I had agreed with them that I would come slightly later.
DavidJune 26, 2015
Was efficient
Would have liked to have been told we would be picked up at the airport and driven 5 minutes away
ScottOctober 21, 2014
Excellent overall service. We were greeted at the airport on time. Quick and smooth signing documents and handing over keys. Great car and outstanding value. Would definitely recommend
AndrewSeptember 16, 2014
Free upgraded car, simple and easy
IanAugust 22, 2014
Fantastic value , good service. Will use again.
WilliamAugust 11, 2014
Friendly staff , very efficient ! I would recommend Buchbinder.
The Opel Zafira had a noisey wheel bearing ! It was only noticeable at 45km/h though , I lived with it though !
ChrisAugust 2, 2014
just the vehicle was too big for our needs.
DavidJuly 31, 2014
Simple process carried out efficiently. Clear explanation of both paperwork and vehicle.
July 31, 2014
We were in a rush on dropping the vehicle off and the girl at the counter was very friendly, spoke good english and speeded up the process.
The address for drop off was missing from any documentation. I called the office to ask for the address to which i was given a different address. This led to being very late arriving for drop off but the staff were very good when we got there.
PhilipJuly 18, 2014
Competitive price. Car was a Dascia Stepwise which was very suitable to our needs.
Uncertainty of pick up at Verona. We had to phone only to find they were already at the airport but had taken other passengers to their coach instead of waiting for everyone.
KenJuly 17, 2014
Value for money
July 15, 2014
Everything went very well! Excellent directions for our onward journey! Much larger car than we were expecting and almost brand new. Very helpful at drop off arranging taxi to station.
A map in the car to help find the office for drop off would have been useful but office turned out to be very easy to locate.
July 15, 2014
The office was locked when we arrived on Saturday morning when it was supposed to be open. We phoned, and someone arrived to open the office in about 10 mins
July 12, 2014
An excellent service and upgraded to a larger and new car.
keithJuly 3, 2014
great staff to deal with
finding the buchbinder depot but that was my fault
July 3, 2014
Pleasant and easy handover
Not met airport and we had to make several phone calls to arrange collection. In future I'd make sure I was armed with all the appropriate numbers.
DonaldJune 26, 2014
Everything was fine,with one exception
On arrival we were given an opel zafira which was too large as my partner was not happy to drive a big car.I phoned your office the next day and told that a vw polo would be available in two days.we went back to your rental office and changed cars.I appreciate that it is not always possible to have exactly what was asked for ie.polo or similar,but we were aware a small car would be ideal for us.I have to say that the staff at verona were first class,very helpful and understanding.Well done to them .Will use your services again.
BeverlyJune 26, 2014
The car was clean and easy to drive
The rep arrived 20 minutes late to the gate to pick us up. We had a small child with us. When I rang the contact number for the company it said wrong number. When the rep finally arrived I said he was late and his reply was'I know', there was no apology and I was in the process of calling rental cars in England to find out what was happening which in turn cost me money.
AnnelaJune 12, 2014
The staff was very quick and helpful.
ArtemMay 7, 2014
Great service and communication. Nice clean car.
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