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Thrifty Reviews Catania

Read customer reviews on Thrifty in Catania and find the best car hire deals guaranteed

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DavidOctober 28, 2017
Online booking
Car had a lot more marks/damage than originally put on agreement however when mentioned the staff gladly adjusted the agreement.
September 27, 2017
Friendly and efficient staff. excellent location for pick up and drop off. Not enough staff at pick up resulting in big queue at desk causing long delay not helped by queue jumping inspite of number system !
September 26, 2017
Courtesy of your staff.
September 4, 2017
Good price, cleanliness of the car. Tank full when picked up.
Waiting time to improve during pick up
May 27, 2017
Difficulty in locating the car park to return the car. We followed the "Departure" sign into the airport, when it turned out we should have followed the "Arrivals" sign. It would be extremely useful to highlight this when customer pick up their vehicle. Several other people made same complaint.
PeterApril 30, 2017
Car was good for its size and perfect for what I needed,however instructions about controls should be left in the car
I never drove a Fiat before so it took a while to get use to it
September 28, 2016
We are still awaiting an explanation for extra charges made to the hire cost despite retuning the car undamaged and full of fuel.
September 1, 2016
Once we got to the front of the queue the person that we dealt with was very friendly. The car was excellent.
The long wait to pick up the car
AnthonyAugust 17, 2016
The upgrade vehicle
The 1 and a half hours queuing for the car.
NormanJuly 22, 2016
Ease of drop-off
Long time it took to collect the car - long queue at the desk, with delicatessen-style tickets to join queue which I was unfamiliar with.
May 11, 2016
GPS was behaving wildly, it needs an improvement.
September 1, 2015
air conditioning weaker than needed : very strong sunshine , car paint black .....
AndrewAugust 10, 2015
Everything worked fine
Nothing disliked.
July 28, 2015
Staff at the airport counter were very efficient and good cummunicators
Procedures at the drop off point took long
ParveshJuly 23, 2015
The restrictions on the mileage to 800km. This was not identified clearly on the website
July 20, 2015
Very efficiënt handeling when dropping car off
The car was not powerful enough for certain roads we had to take.
June 12, 2015
Customer service was excellent
Lack of signage/pre arrival information as to the location of the pick up desk
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