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Thrifty Reviews Crete

Read 50 customer reviews on Thrifty in Crete and find the best car hire deals guaranteed

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KevinOctober 28, 2017
Good service, went very smoothly
October 25, 2017
Helpful staff
No dis-likes
October 25, 2017
good location
Car quite old and 'dirty'. It was cleaned but rather old (3 years old?)
RogerOctober 4, 2017
Very quick and easy, no complications nice new clean car, easy to find and get on our way
September 28, 2017
Fast friendly service and full to full on fuel
Getting lost when dropping off ! A layout map would have been really useful
September 23, 2017
Helpfulness of the staff. Car was sufficient for our use
Not fully advised on how to drop car keys as flight early hours in morning so office closed. We should have been provided with clearer details as to where to drop car keys (had to ask several people before finding drop off box).
September 19, 2017
Nice staff and easy pickup
Car was leaking oil from the break/gear box. Issue was reported and seemed to be known. Would be good to have known or even fixed before renting out.
September 17, 2017
Very easy to pickup and drop off and no queuing
All good
AymanSeptember 6, 2017
August 23, 2017
Overall service people are friendly.
It's was a bit slow to receive my car and when I dropped my car I had to wait to long receive some documents to be printed.
August 17, 2017
Kind and helpfull personal. Fast service.
Price could be slightly lower
DanilaAugust 3, 2017
I liked the location of car rental parking. I liked the luggage space. I liked the power of the car, it's enough even for steep climbs
I didn't like the clutch pedal for the first time I sat down, but I got used to it very fast. I didn't like the compartment on top of panel, it's hard to place a cell phone with gps.
JeremyAugust 1, 2017
Very friendly and helpfull Thrifty/Hertz staff. Desk right outside arrivals hall. Competitive pricing and good customer reviews.
July 30, 2017
Member of staff who was working was extremely helpful.
Unable to provide a working sat nav
SandraJuly 22, 2017
Car was small but spacious inside.
Next time we'll get something with a bigger engine because Crete has a lot of uphill roads. But car didn't fail even if it struggled a little.
July 11, 2017
very easy to pick up the car, and everything went well.
July 9, 2017
Staff was willing to help with directions. They were interested in making the rental experience fast and easy.
No problem
BrianJune 13, 2017
Ease of pickup helpfulness of staff
June 7, 2017
Cost even though I paid for upgrade which was not good value.
The Car. Delay at collection desk.
June 3, 2017
not having the car I choose
June 1, 2017
Great service
No trolleys at car rental office.
JohnJune 1, 2017
Option of two cars - rep suggested Nissan Pulsar over Astra. Good suggestion.Excellent car. No pressure to take extra insurance etc.
June 1, 2017
Returning the car went very fluently.and easy
The slowlinnes at the counter to pick up
May 31, 2017
the car had very little pickup
May 30, 2017
The overall service was good, easy to locate, nice and clean car.
I didn't like the fact that it takes over a week to get the deposit back.
MarioMay 27, 2017
If I had not known they were associated with Hertz I would have struggled to find them
MichaelMay 25, 2017
Fully satisfied
Bit over priced
AlanMay 24, 2017
Staff helpful, clean cars, cost very good
Said it was pick up at terminal, but still had a short transfer, first car offered A/C not working so had to change but they were quick doing this, did add a good 15 min to pick up time.
May 22, 2017
Upgrade to better car and very reasonable price
Had to wait a bit longer than expected to get car- there was a queue.
ColinMay 21, 2017
Very slow pick up, lack of staff at office. Hand book in Greek only. Should be an English translation.
May 20, 2017
May 19, 2017
Nice car
Push paying for fuel on pickup to hard.
May 15, 2017
Straightforward pick-up and drop-off Courteous service.
DouglasMay 12, 2017
Very good service
May 9, 2017
Quick drop off
No sings in airport where to go for Thrifty car rental desk
April 30, 2017
There were no representatives nor guidence with signs from Thrifty in the airport. Obviously Herts is the partner but not advertised anywhere
April 19, 2017
Replacing the car when I had a flat tyre.
Apparently not getting a refund for the petrol in the original car when this was changed for a replacement car.
November 11, 2016
We didnt have problems
November 2, 2016
Easy collection and drop off.
Car interior wasn't that clean. It looked like only the exterior had been cleaned. Don't think screen wash had been checked as it was almost empty.
DavidOctober 30, 2016
Good price, super staff at Chania
October 21, 2016
Speedy professional
WilliamOctober 17, 2016
Apart from I think more than normal paint work chips on all corners the car of high standard. No rattles or squeaks, perhaps a little underpowered in hilly country but I expected that and was satisfied with overall.. Verylight on fuel! Same again next time! I was impressed with the Hertz setup. Also no “age” problems, I am 82.
As I said, obvious paint chipping on all corners. No other adverse comment.
GlennOctober 16, 2016
Brilliant little car for the little back roads of Crete.
The hard sell to try and get us to upgrade.
danSeptember 23, 2016
the brakes were weak !!!!!
avivAugust 11, 2016
clean condition
time to rent car / 1 person at the desk works '2 did not give service/ long wait
August 2, 2016
the efficiency of the staff member
not given the car I booked which was a panda
July 13, 2016
the air conditioning in the car was working, but very very weak. not enough for a comfortable trip under the blistering greek sun.
GarethMay 29, 2016
Very good service and the car, a Nissan prima star was perfect for what I needed and was great for the 2 weeks I had the vehicle. It took all 7 adults and luggage easily.
There was a lot of service damage to the vehicle including a large scratch sent to the front bumper when I picked the vehicle up.
PhilipMay 6, 2016
Easy and quick
All good
April 22, 2016
Ease of getting the car, value for money, upgrade.
That I had to keep checking if I had received my petrol refund. I am still unsure if I have and nobody from Thrifty has replied to my email.
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