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Alamo Reviews Southampton

Read 50 customer reviews on Alamo in Southampton and find the best car hire deals guaranteed

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PaulJune 29, 2017
Quick and easy service
No Alamo sign inside car rental office. Car (Hyundai i10) was underpowered struggled on hills quite often.
May 30, 2017
everything was fine.
May 29, 2017
Staff were very friendly and helpful, the car was clean and ready to go
TerrenceMay 22, 2017
Very helpful sales person
Sign for Alamo did not stand out and did not expect to hire it via another company i.e. There were I think ca companies at the same booth.
May 18, 2017
We were meet by very friendly and helpful staff.
Our taxi dropped us off at the carpark entrance, which made finding the rental desk a little more difficult than expected, even with following signs as the office is tucked off to one side.
May 16, 2017
Excellent service all round. No complaints at all.
All was good.
May 9, 2017
Efficient service
I would have preferred the car I thought I was booking. The one I got I would not have chosen.
May 2, 2017
The state of the car.
The car and the office were too far away.
April 23, 2017
Need for more help in certain areas of this model of car that are different than normal, eg lights and handbrake
April 23, 2017
Efficiency & helpfulness of staff at desk and in carpark. Cleanliness of car, and it had a manual in the glove box, just in case of need - a rarity these days. We needed to collect the car on Easter Sunday morning and the staff were there.
April 2, 2017
On pick up, the member of staff advised size of mark that indicated fair ware and tear.
On pick up know marks on the car were not pointed out, we were made to look for them. I would have preferred having know dents and scratches pointed out and us just checking for any extra.
March 19, 2017
Very friendly and efficient staff and offered me a choice of cars. Satnav included at no cost
I could have done with a bit more explanation about the car - where the filler cap release was for example!
IanFebruary 20, 2017
Just excellent service
December 25, 2016
Good price and helpful staff
Did not realise I booked via an agent
AhmadNovember 22, 2016
It has been a great pleasure dealing with you.
MartinAugust 1, 2016
Efficient pick-up procedure and service, in this case provided by Enterprise on behalf of Alamo at Southampton Airport.
Couldn't initially see any reference to Alamo at the Airport until looking at the various logos on the Enterprise car rental desk.
April 12, 2016
Car was clean, close to airport
Seemed to take longer than expected and additional costs seemed to mount up. He didn't explain himself very clearly or talk with any confidence. He was very pleasant but we were in a hurry and as we had pre booked we thought it would be quick. Also car was very uncomfortable, seats were hard and we had a long journey.
April 5, 2016
Great car wish I had the cash to buy one will be back again for sure
April 4, 2016
Alfred was an excellent representative for your company, very helpful and knowledgable, please it was him who signed us up and greeted us on our return.
StephenMarch 21, 2016
Staff helpfulness
Had to ask where Alamo desk was and it turned out to be enterprise desk very confusing
TurloughMarch 19, 2016
Staff were very nice and helpful and smilling
TeresaMarch 1, 2016
I ended up with a much superior car than the one I booked
The excess amount was extremely excessive. Lucky nothing went wrong.
AndrewFebruary 29, 2016
Staff communication
ismailFebruary 9, 2016
Good car and conditon plus competitive price
CliveJanuary 30, 2016
Smooth efficient service, very courteous helpful staff, easy to book on line, no waiting or delays.
October 8, 2015
Not enough counter staff at rental desk
September 22, 2015
Fast efficient service***** Great Value***** Easy to deal with*****
I really wanted the Corsa as My wife is looking to by a car and wanted to see what it was like. They were a few in the lot when we got there but we were still given a Ford.
CatherineSeptember 9, 2015
You're staff were really very nice, and efficient. They were very nice to talk to.
September 4, 2015
Nice clean new car. ease of driving.
The details on rentalcar site is not clear as the first car i booked had a 100miles limit per day. I had to book a different car for unlimited miles which was 3x times the rental cost of the first car.
IanAugust 10, 2015
they listened to me and responded
car body condition not good, petrol amount less than full
January 3, 2015
great car - great service
We did not find a close by petrol station. I just received the invoice : 16 liter was charged at £ 2.30 + vat. I think that is a little bit over the top.
December 2, 2014
Great service and convenience of location to airport. I will be using your services again soon
JanineNovember 27, 2014
The guy on the counter was great.
you need to leave basic instructions 1) on how to put the fuel cap on the fiat 500, I couldn't do it and neither could 3 men at the petrol station, eventually one of them did it. 2) instructions at the drop off point if there's nobody there.
November 26, 2014
well priced
very hard to find desk as someone unfamiliar with the area and the staff were difficult to communicate with.
November 24, 2014
Quick service and helpful friendly staff. Car was bigger than a fiat 500, a fiat panda was what we were given.
November 22, 2014
Good service. Pleasant staff.
Finding the drop off was not easy as it was poorly signed and I went into the wrong car park at first. Also the attendant had no uniform or badge and so i didn't know if I was handing the car back to the correct person or maybe a thief.
GregoryNovember 15, 2014
Friendliness and helpfulness of the staff.
Did not like the ford Focus. It rode too hard lacked low down acceleration and made lots of tramping sounds on acceleration. Actually a pretty awful motor car.
November 11, 2014
The time it took to get my car. I couldn't do anything in advance of hire time and so spent 20 minutes with traffic building up
The radio: couldn't get it to tune
RoryNovember 1, 2014
Suitability of car for purpose.
Having to travel to Liverpool airport to drop off car.
October 17, 2014
Car was badly scratched and very dirty. Only used half a tank but had paid for a full tank so quite gutted.
IoannisOctober 7, 2014
Everything was perfect
October 6, 2014
Took far to long to process on arrival. Taking over 15mins a client to doing paperwork and out of the door. One member of staff on and about 5 people waiting it took myself over an hour to get my car. Not good enough
October 3, 2014
We keep coming back !
StephenSeptember 30, 2014
Friendly staff. Car was nice and clean as you would expect.
Insurance add on was expensive. No map of any description.
September 30, 2014
Clean, car in good condition.
Car was not ready when we arrived. Was a bit of a squash with all luggage, buggy etc.
September 24, 2014
although it was the smallest car on offer, i could have done with a slightly smaller one!
September 18, 2014
Good treatment
We were not shown over the car taking delivery
RichardSeptember 17, 2014
Broken car aerial on uplifting car no radio for two weeks !! What about a small discount on our credit card.
DavidSeptember 6, 2014
Good location, courteous staff, well presented vehicle
DavidSeptember 6, 2014
Loved the Fiat with the all glass roof, really good for passengers. Would get one next time. Return place staff were very helpful and friendly. Bit of an issue collecting as we arrived too early - but what the hell we are on holiday!
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Alamo Rating
8.85 / 10
100+ ratings