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Hertz Reviews Inverness

Read customer reviews on Hertz in Inverness and find the best car hire deals guaranteed

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May 20, 2017
Friendly staff Quick and easy pick up and drop off Quality of vehicle
The location of the rental office.
PATRICKApril 24, 2017
The times after i drop the cor off and the return to the airport 30 mm An another renter have been late
AndrewApril 18, 2017
Friendly and very helpful. Good team.
April 1, 2017
The ease and speed of getting the car and the helpfulness of the staff when asked about the operations of the car. Returning the car was easy as well.
royMarch 5, 2017
the staff were very kind and helpfull. all sorted within 10 minutes thou about pick up point.
couldnt find hertz pick up point or any body to ask when arrived at the airport. airport reception had to phone up to say customers were here to be picked up .
August 4, 2016
Good car and GPS - excellent for foreign driver
collection and return of car is not at airport - need to take shuttle bus to the Hertz office
July 9, 2016
Very professional staff at Hertz.
Difficulty in locating Hertz while returning the car. No maps were given; GPS showed wrong location. No directions at all. We kept going round in circles. Thank God, we did not miss the flight.
ThomasMay 7, 2016
Nice upgrade of car, a Jeep Renegade instead of Ford Focus.
Needed a shuttle bus from airport to car rental desk, which also was not well signposted when returning the car.
April 24, 2016
The car and the service were perfect. We are happy to use again
April 3, 2016
The upgrade car; the staff
The pick up arrangements weren't clear; more clarity on out of hours arrangements
JeffNovember 16, 2015
Good service.
November 2, 2015
Alternative car supplied was Audi A1. Very good to drive. Smooth and sporty. Ideal for the roads in Scottish Highlands
Size was fine for me and wife but would have struggled if anyone else with us
DavidOctober 13, 2015
The car caused us no problems and the drop off staff wee friendly and efficient.
No Hertz desk at Inverness airport.
HughJuly 8, 2015
Excellent,charming,and very efficient staff!
PeterJune 4, 2015
Service was very good and efficient
AdrianMay 28, 2015
friendliness of the staff
lack of better weather
SeanApril 11, 2015
Excellent service, staff and efficiency.
MarkMarch 30, 2015
Good value, very good car, helpful staff - thanks!
A desk and car actually at the airport would maybe have been better, but not really a big problem
March 23, 2015
Staff really helpful and upgraded car to give us more space for the wheelchair
Didn't realise the car hire would involve a mini bus ride to and from the airport, on members of the party was in a wheelchair so this was awkward. If travelling alone this would have been fine
February 22, 2015
J Honda Jazz car was great car. Only 1000 miles on clock.staff very helpful Il at each end.
Only additional fee for returning Car to a different airport
LeornadoJanuary 18, 2015
Friendly staff and no hassle
AllanDecember 8, 2014
Good service.
off airport.
AndyNovember 2, 2014
very efficient service all round thank you
NicholasSeptember 30, 2014
Fiat 500 so cool, was expecting a Panda!
TimothySeptember 30, 2014
Superb service
ClareSeptember 29, 2014
Best car hire staff we have ever encountered. Friendly and efficient. Delighted with the free upgrade.
Car had quite a significant scrape
September 16, 2014
Meeting Hertz at airport
JohnSeptember 14, 2014
Car excellent size and good on fuel.
Car had no smoking sign but smelt of smoke needed a air freshener.
September 8, 2014
Perfectly happy with everything.
The only drawback is that the office is a few minutes drive from the airport. Fine if you're in plenty of time and probably OK if you know the system, but not ideal.
GordonSeptember 4, 2014
Easy transaction. Overall best value and car spotlessly clean. Staff very friendly, helpful and efficient.
No adverse comments at all.
August 30, 2014
Price, speed and quality of service, efficient shuttle to airports
August 4, 2014
Once at Hertz office staff were friendly and efficient and waiting area was more comfortable than airport desk.
Waiting for mini bus to take me to car hire company. I was expecting to pick up car direct from airport.
August 4, 2014
Drop off of keys easy
As we arrived on bus from station no one was there to meet us & had to rely on Avis lady to find Hertz rep.
AlexanderJuly 9, 2014
The whole experience was very good.
We asked for extra Insurance and this was very expensive. I can have a whole years insurance cheaper than what it cost for two weeks. Try to think about sensible prices for insurance
PeterJune 21, 2014
Staff - friendly and helpful
Vehicle not as clean as possible; noticeable smell of cigarettes
GlennJune 18, 2014
Friendly and efficient staff. Pleasure to deal with.
June 1, 2014
Very efficient friendly service, nice car, good value
PhilipMay 23, 2014
Built in sat nav was a bonus. size of car.
When we got to collect the car we were told that we only had 3rd party insurance unless we paid nearly another £80.00 for 4 days which seems quite excessive.
MartinMay 22, 2014
Courteous bus driver on collection. Pleasant staff. No 'hard sell'.
Rental location not at airport, adds a bit of time to the hire and return process.
May 20, 2014
That I couldn't drop the car off at a different location as the airport is really out of the way for me
thomasMay 15, 2014
Great service once we were on track to find offices
We waited around at Inverness airport for 1/2 hour because we did not know proceedure ie having to look out for rep and I had to phone office otherwise great
RobertMay 3, 2014
good quality car, economic.
all good
April 29, 2014
Altogether excellent service, price and experience. I use you regularly and will continue to do so. Regards Jo
IanApril 25, 2014
The whole overall experience was brilliant from booking right through to returning the car at the airport. The staff were friendly and courteous and we would certainly use again.
JoaoApril 16, 2014
Excellent. We were very satisfied with all. Congratulations.
April 12, 2014
All the staff were very pleasant and helpful.
The car was smaller than expected. We chose a Ford Focus Estate "or equivalent" because we own this type of car and know that, as a family we all fit in comfortably. However the car supplied was a Skoda Fabia Estate which is smaller. I wouldn't consider the Skoda Fabia to be equivalent to the Ford Focus in this case. It would be useful to guarantee the type of car rented.
MalcolmApril 4, 2014
Staff very helpful from the gent who picked us up and William in the office was very helpful and efficient thank you HERTZ Inverness Airport
February 13, 2014
Ease of booking with rentalcars and attitude of all staff at Hertz. Value for money. Extra damage insurance at a reasonable rate. Appreciated upgrade but this didn't affect 'excellent' rating.
February 4, 2014
Wasn't told Hertz did "meet and greet" so had to go find out myself at airport information. Not used with Inverness airport roads and area and hertz office was hard to get out of.
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7.8 / 10
500+ ratings


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