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Easirent Reviews Birmingham

Read 50 customer reviews on Easirent in Birmingham and find the best car hire deals guaranteed

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December 12, 2017
Value for money
November 19, 2017
I didnt like that staff said to me that the car is free for damages but i found alot of damages! So they can check car better for future! Otherwise excellent company and good price!
RobynNovember 6, 2017
Very helpful counter staff who did their best, although there was a considerable delay before a suitable AUTOMATIC car. was available. Was delighted with the upgrade,thanks.
October 30, 2017
Friendly reception and staff, car as described at a good price.
Distance from reception office to pick up car. This is a walk through New Street Station in Birmingham then up to the top levels of a car park outside the station.
NigelOctober 24, 2017
This company was great, the vehicle outstanding - a brand new Desiel.. their service was very professional.. Off site from the airport sites, no car parking fees, ease of access and a nice check in environment.. I use the comparison site frequently but will now look out for Easirent as my preferred option.
FrancisMay 21, 2017
Good vslue
Too slow, not enough staffs
May 2, 2017
Easi rent staff member Armani was very helpful and helped speed things up
April 20, 2017
upgrade car model full explanation of different kind of insurance
spent 3 hours to take the car that spoil my original plan. the car is just at the carpark but the guy still keep me waiting. receptionist work slow, maybe need more people to work at counter
KeithMarch 25, 2017
The sat navigation was excellent the hotel location could be useful
There was no desk for collection and the telephone number was not as clear on the email to us we had to ask for help at the airport for a contact number
JamesMarch 18, 2017
Price and choice of cars, prompt pick up and return from airport and Crown Plaza
No problems
March 13, 2017
Quick service and very helpful staff
As it was dark when I picked the car up it was hard to inspect the car for damage. The door mirror was scruffed and was only in daylight I spotted the marks. Better light would have helped. Luckily the staff waived any charge.
February 26, 2017
EXCELENT staff and very helpful
February 23, 2017
The service was excellent
The collection paperwork took a long time to do. Some of it could have been done on line before.
LarryJanuary 20, 2017
Excellent and very friendly
December 3, 2016
Very good service
Strong local accent
RobertOctober 22, 2016
Value for money and professional attitude
Waiting for transfer back to airport
RobertSeptember 16, 2016
Friendly staff
September 15, 2016
will definately use your company again ... the staff were so helpful.. knowledgeable and i was really happy i will book up next time.
August 30, 2016
check in too slow instruction for pick up could be rewritten to make it easier to understand
PeterAugust 18, 2016
car in good condition.
off airport locations and lack of signage at locations. shuttle pickup descriptions a bit vague for first timers. car newly washed so difficult to spot scratches etc.
MichalJuly 26, 2016
Everyting was as good as it should be, dont know why so many bad reviews.
PatrickJuly 25, 2016
The cost compared to the usually suspects was fantastic and very affordable. Good staff and much quicker transfer between airport and rental office
nothing all good
MichelleJuly 12, 2016
Customer service from Easirent.
Car rentals are a little vague relating to the extra protection and how it works. They should explain clearly before payment what it actually covers you for.
RobertJuly 11, 2016
Friendly helpful staff.
noelJuly 7, 2016
everything was excellent from the pickup in birmingham airport till i left it back
cant fault these guys or car
GillianMay 14, 2016
Lovely car, lovely staff
Finding the location to return the car!
DavidMay 4, 2016
having to call for bus to collect me when I landed
EoinApril 29, 2016
Wasnt made aware when booking that pickup was off site and where to go to be picked up. However staff were more than helpful when we arrives at Easirental depot.
April 18, 2016
Easy and prompt pick up from the airport, about 10 min drive away. Staff friendly
Car had a lot of existing scratches and dents on and worried I hadn't noted them all at pick up due to torrential rain masking some marks
April 10, 2016
Prompt service Very friendly and professional pick up.
Paying for fuel and returning the car empty.
BenMarch 30, 2016
Excellent service and very helpful staff.Car was excellent and condition was superb.Allin all a very good experience.
DavidMarch 22, 2016
Quality of car
Fuel policy "return empty" is impossible and results in higher fuel spend than a "full to full" policy. Very cramped return from drop off point to airport. 5 passengers plus our luggage were crammed in to an occasional 7 seater Citroen.
March 1, 2016
Renting a second car as & when we need one we know the staff quite well, and its a quick & friendly turn around
JasonFebruary 29, 2016
The people handling the documents and friendly staff
car pick up area is away from the airport
February 13, 2016
Ease of access and location and the price
Car was collected at night so had to use phone light to check for marks and damage. Better lighting during dark nights would be better!!
February 4, 2016
it was very good just it took a bit off time to get picked up
JuanFebruary 2, 2016
Under inflated warning light right after leaving the desk, dirty windscreen and no cleaning fluid whatsoever in the reservoir to wash it...
January 25, 2016
Car was very economical.
January 23, 2016
Good size car at great price
Didn't extend the car at the same price. Offered me a completely different price
December 18, 2015
Really good value compared to the other hire companies. Good service from AJ and Trevor. Will hire again.
Just make sure you have all your documents. Driving licence, utility bills, DVLA code.
TeresaDecember 1, 2015
desk wasn't in airport building.
November 21, 2015
I was not given any options and staff was unable to ammend anything
November 12, 2015
Headlights were not working
November 2, 2015
nice polite staff very helpful
grotty office ( portacabin )
November 1, 2015
October 21, 2015
Built in sat nav in the car
That I wasn't aware at time of booking that the pick up point was offsite.
MarkOctober 15, 2015
Service was excellent from the young lady working at the desk. Very helpful and respectful.
Damage to the vehicle
October 13, 2015
The girl at the counter was excellent
Distance from the airport
noelSeptember 22, 2015
evwryting was grand
not the car i ordered but it was not a big problem
AdrianSeptember 18, 2015
Very friendly and helpful staff,mighty recommend, very clean car
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