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Alamo Reviews Montpellier

Read customer reviews on Alamo in Montpellier and find the best car hire deals guaranteed

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August 4, 2017
It was great
TrevorJuly 23, 2017
Helpful staff, clean cars. Just the best experience altogether.
No adverse comments.
GordonApril 16, 2017
Very helpful staff.
Asked for automatic, but received a manual car. Car - Toyota Verso not very comfortable in the back seats,
April 1, 2017
Key drop-off boxes
Car wasn't ready when I arrived.
JanMarch 22, 2017
The car ( automatic ) was not at the station when we arrived so we had to wait for the car to be bought over from somewhere else. I thought they would be ready as we booked the car a week in advance.
AngelaNovember 20, 2016
Great staff.
September 29, 2016
Lovely helpful staff!
Finding empty plastic bottles under car seat The passenger air bag was turned off- only discovered this after a couple of days - could have been a disaster!
July 25, 2016
so easy
too many buttons in the car!
June 25, 2016
The Colour
April 25, 2016
Helpful staff and fast service
Alamo sign too small. Not easy to go to correct desk.
April 7, 2016
The car was nice, bigger than expected and hadn't realised until we went to drive it that it was an Automatic
Would have liked a quick start guide to the car. Especially explaining how to cancel the speed limiters when you apply them accidentally
March 29, 2016
Fiona in Montpelier was great and so was her counterpart in nimes
January 6, 2016
The car was booked with Alamo but actually sub contracted to Enterprise. The staff was extremely polite, helpful and nice. Clearly, they take client service extremely seriously. A day after picking up the car, they sent me an email to ensure everything was ok and giving me again the numbers to call in case of problem. Really impressed by them
December 8, 2015
Forgot to book in advance and went thru you on arrival. Quote from you was less than half the quotes at the counters of rental companies.
Car was missing a rear windshield wiper which wasn't spotted at checkout.
July 26, 2015
Excellent, friendly and helpful counter service. Speedy pick-up and drop-off.
Rental desk not obvious because Alamo is under the Enterprise banner!
July 19, 2015
No fuss. Good rule explained that only scratches bigger than about a hand size was considered. Friendly staff.
No ISO fix option. No trained staff for helping to fix belted child seats in the car.
JenniferJune 22, 2015
It would have been good had you had a contract with Europecar at Montpellier as we were transferring a booking from Beziers to Montpellier and therefore I incurred a cancellation charge of £50, then had to rebook with Alamo. I am now out of pocket.
DavidOctober 20, 2014
The car was just what I needed (though a bit of a squeeze for three people) and picking up and dropping off was hassle-free. Very friendly and efficient staff
AntheaSeptember 21, 2014
Good quality car.VW Polo 5 door diesel. Helpfulness of staff even though our flight was over 4 hours late!!
Difficulty in opening the car boot especially when it was very hot! Alamo desk was run by Europcar.Is Alamo now part of this company?
September 2, 2014
the opportunity to try a fiat 500. the assistant was able to speak English,well. good location
no car park ticket for exit barrier.
MartaAugust 22, 2014
Overall excellent experience and I would recommend company to others
ClaireAugust 17, 2014
The staff in the office at Montpellier are excellent - super friendly and helpful. It makes an enormous difference.
August 11, 2014
quick and easy and fair price
car was really not big enough for family with 3 suitcases
August 9, 2014
The counter staff were great but forgot to give instructions on how to get out of Montpellier. It was a nightmare and I ended up leaving the car for 2 days before collecting again
Getting our of Montpellier
PhilippaAugust 8, 2014
Easy to pick up, car was clean and excellent, loved the whole process and the car
June 9, 2014
Took over 1 hour15 minutes to get to the desk to collect the car and then the admin time to get the keys
June 3, 2014
Superb service and helped fitting the car seat.
KennethJune 2, 2014
All good - many thanks
JamesMay 25, 2014
C at was new and we had an upgrade
Alamo are represented by Europcar who seemed to be handling most of the rentals from our flight. After looking for the Alamo logo and finally finding it on the Europcar desk we had to wait in line for 45 minutes as there were only two staff on duty.
May 22, 2014
General helpfulness all round
Still haven 't had the final bill (I had a very minor collision). I assume that it won't be very much for the minor scratches on the back bumper that I caused ( yes I confessed !). My very positive review would be different were I now to get a hefty bill.......
TrevorMarch 25, 2014
I left my driving licence in the car. They were kind enough to get it to the airport where I was able to collect it on departure. Fantastic service. Thanks
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