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Budget Reviews Valencia

Read customer reviews on Budget in Valencia and find the best car hire deals guaranteed

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February 12, 2018
Great car
February 8, 2018
New car. Very economic.
October 18, 2017
The car was very clean & tidy. Although it wasn't the car I ordered it was a good substitute.
The wait at the desk waiting for somebody to be available to get our car keys wait - it took over 20 minutes -with the one person available doing a number of other customers.
September 14, 2017
Windscreen washer didn't work
IvarsSeptember 6, 2017
Very excellent service
All is okay
September 1, 2017
Speed and ease
Having to return with empty tank - refer to leave with full tank as know what paid for petrol.
AllenAugust 22, 2017
Easy return
time at the desk to long & instead of refilling the car on return as booked charged over the top for a tank of fuel to return empty, child seat not in the car ready.
July 18, 2017
Pick-up much too slow.
July 5, 2017
Great car
Slow service
MartinJune 22, 2017
Upgraded for free
Booked an Audi A4 but this was not available and so was given an Audi Q3. This did not have a big enough boot for our requirements and so after a while I was upgraded to a larger car. However this was not an Audi, if it had been then I would have scored a 5.
May 21, 2017
Smaller car for the same money
October 27, 2016
We had a surprise with the Valencia half marathon which caused us being 20min late from returning the car. The service person was very nice and understanding and didn't charge extra for this.
RichardSeptember 22, 2016
upgrade was worth it
Very difficult to get back to the exact parking area to drop off car. It would be extremely useful to have your staff set the pickup location into the GPS systems (if available, as in this case) as a predetermined destination. We spent >60 minutes circling Estacions Nord and Joachim Sorolla. Ended up hiring taxi, that we followed to the station!
StephenSeptember 11, 2016
Almudena was very polite and thorough when we picked up the car and made the process very easy. Also the process of dropping off was easy (after finding the carpark).
It was a little difficult locating the carpark when we dropped off the car at Córdoba, maybe larger signs would help. Luckily a man from Hotel Carpe Diem had driven his motorbike in front of us to guide us there but he had to ring a couple of times to locate the dropoff point.
SaverioJuly 16, 2016
no comments
grahamJune 27, 2016
May 16, 2016
excellent service
LloydFebruary 11, 2016
Friendly staff who all spoke English Collection and return from terminal Full to full fuel option is great when I am just booking a car for the weekend.
November 10, 2015
The staff at pick up was really good
The tires were not inflated enough and not evenly
August 18, 2015
new car
extra costs
simonAugust 2, 2015
Very easy
June 22, 2015
Ease and confidence in booking process. Understanding of insurance options. Excellent price for new car provided.
TzvetozarMay 13, 2015
We are extremely satisfied with the support provided by your Help Desk agent: Archie Archer, who helped us in very professional and timely manner to resolve a problem we had with our reservation. He was very polite, understanding, supportive and professional, we were so glad and so thakful for his assistance! We were two families with kids stuck on the Valencia airport and thanks to his adequate, professional and quick reaction, the problem was resolved and we were able to pick up our car. So, we would like to say: THANK YOU ARCHIE!
KevinMay 8, 2015
very pleased with the service ..would highly recommend..
May 1, 2015
Great car.
April 28, 2015
December 22, 2014
I Was able to extend my car rental agreement for (11) days at Budget office in Denia instead to go to Valencia. Thanks a lot to the office staff for helping me out in very professional way of doing their business.
December 10, 2014
Pleasant car to drive
October 20, 2014
we had a breakdown on the way back to the airport which was dealt with very efficiently and a taxi got us to the airport on time.
The Mercedes B class does not have a spare wheel!
September 19, 2014
Only one person on the pick up desk at time and it took over 45 mins to get to the fron of the queue.
August 18, 2014
Very good service. Would recommend.
PaulMay 15, 2014
Very friendly staff. Excellent car at a reasonable price. The whole process was very easy and trouble free, from the on-line order of the car right through to the pick up and drop off. The car itself was lovely.
I have no complaints at all, everything good.
May 7, 2014
Friendliest staff of all car rental companies I've used . Well done!
RosieMay 3, 2014
very friendly, efficient, versatile (allowed extension of booking, allowed to return fuel either full or empty) and helpful staff. Excellent service.
couldn't fault them, but would have liked better car park signage for Budget - and to have been advised to look for Avis instead. Also the telephone number rentalcars gave for the Valencia office was invalid.
April 30, 2014
easy to find at the airport.
didn't like the car very much. very difficult to use the handbrake and understand how to use it when in another country with different language.
SimonApril 24, 2014
The queue was long and the paperwork took too long. From joining the queue at the desk to collecting the car, it took 40 mins, far too long!!
robbertApril 24, 2014
the price
JeraldApril 11, 2014
The car was too large for parking in underground parking and a bit too large for Spain.
March 23, 2014
efficiency and price
the repeated requests to sign up for additional insurance, at the counter, by e-mail, and especially the phone calls !
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