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Orlando Reviews Tenerife

Read 50 customer reviews on Orlando in Tenerife and find the best car hire deals guaranteed

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DaleFebruary 15, 2017
JosephineJanuary 31, 2017
Impressed with the Peugeot model I had.
Nothing major really. The slight damage on the rear passenger side....I kept getting 'knowing' looks from male drivers !!
KarineJanuary 26, 2017
Our car break down on Saturday afternoon, at around 4pm, by 5.30we were delivered a new car, no trouble. Excellent service. Thank you very much.
December 20, 2016
Affordable price, friendly staff
JeremyDecember 9, 2016
Car was clean and not very old.We were asked to return with same min fuel in tank. no extra charge.Avoided queues at Airport desk. returned car to depot in San Miguel with no hassle and swiftly taken to airport nearby
This time we had to wait at airport taxi rank for about 30 mins,whilst people carrier came out to collect us. We didn't have any clear indication that anybody was coming to get us.Once collect it continued smoothly.
stephenNovember 24, 2016
car was dirty scruffy old Peugeot 207 158000km drove like an old car but got us around and air con worked and was very cheap so cant complain
they don't have their own parking spaces you have to wait till the shops opposite close to enable you to find a space
SorinNovember 4, 2016
It was perfect to take it at North Tenerife airport and drop it at South Tenerife airport
FredNovember 2, 2016
That we were given an upgrade.
There was no indication at the airport on where the Orlando pickup point was. The water tank for the windscreen wash had a leak, so we had no windscreen wash for a week.
November 2, 2016
The car had a problem with the pollution control system. I went back to Orlando with the car and they changed it in 20 min.
The first car was quite old and a bit under what I had booked but the second car was great.
PeterSeptember 10, 2016
top quality company and car
Make more visible at airport or get a desk or a banner
JiriSeptember 7, 2016
Color of the car -- black on the sun is suboptimal.
August 30, 2016
Excellent counter staff.
The car's gearbox was a bit difficult in use.
PeterJuly 29, 2016
The cost.
Abrupt nature of the woman who served me. The first car Air con did not work, the second car was already allocated to someone else, The car we were given the air conditioning did not work. The engine made a whirring noise.
MARKJuly 1, 2016
reasonable price for small car
Had to wait at office for 25 mins before being seen needed as bus was quite full
April 28, 2016
The pick up at the airport took to long...
ANDREAApril 25, 2016
Very gentil
Some times is not the car i aspect
BarbaraApril 19, 2016
The cost
The driver's window was slow to operate and the driver's door had to be locked manually.
DavidApril 6, 2016
Cost of hire was very reasonable
Condition of car poor, Radio broken, bodywork scruffy, Engine very laboured on hills, Car shuddered when braking.
April 4, 2016
Great staff...overall good experience
The brakes were not great We got a quarter tank which is hard to match .. easier to fill the tank up on the end with how much you used
March 29, 2016
Standard no frills car
Car didn't have working radio
March 7, 2016
Overall experience was good although we had to wait over 45 minutes for Orlando member of staff to pick us up from the airport.
February 24, 2016
Condition of car for the money.no air con working no fan petrol gauge faulty washers faulty overall poorfor the money
KarenFebruary 22, 2016
It was hard to find the shuttlebus in the Airport.
DagFebruary 21, 2016
No problems at all
February 4, 2016
Staff speak English.
Orlando car rental does not have a kiosk in the airport. Please make clients aware of this.
GLYNJanuary 25, 2016
Helpfulness of staff when asked about details of location of drop off depot.
StephenJanuary 18, 2016
Ease of departure from rental office
Waiting for collection from airport to go to the office
PatriciaDecember 25, 2015
The pick up staff did not speak very good English, I misunderstood where to drop off the hire car, I went to the Airport to find that the office was about 10 min away and they supplied a shuttle bus back to the Airport.
I suggest Orlando has a Page in English with the car drop off information to make things clearer and it would have saved me some time. I was however supplied a map location, but I misunderstood as I was booked as Airport drop off.
KevinSeptember 16, 2015
Excellent and friendly staff. No hidden extras!
September 16, 2015
The Orlando cars was not easy to find,but a driver of the Orlando wait as whith a car in Airport Terminal.The car was not very clean and brakes whissel.
Cleanless and brakes in poor condition.
RobertSeptember 12, 2015
Car was a bit older than I was expecting and rather tatty.
August 23, 2015
Friendly courteous serbvice
Car lacked power up steep hills
ARKADIUSZJune 11, 2015
Always use them in Spain!!!
June 3, 2015
Ease of booking over the internet wit rental cars, pity about the local operator.
Note car I ordered. Never has a hire car before with so many impact points /scratches on the bodywork before. Found the operative I dealt with to be condescending and know it all type -I'm only the customer, what do I know' type
ViacheslauJune 2, 2015
Polite and efficient service, even excellent in terms of attitude and timing to pick up and drop the car! Very fast and easy to book and get the car
The car was a bit old, but in general everything was good and comfortable!
June 2, 2015
Cheap and quick service
Car was very used. Breaks were doing sounds etc.
DavidMay 27, 2015
The swift service
paulMay 26, 2015
The car and the rep she was very helpful
Could not park the car when we had to return very frustrating!!!!!!
May 14, 2015
The car was excellent. The service was excellent apart from some difficulty in communicating. There were no added extra expenses on arrival to pick up the car.
It was a bit disconcerting to not have an Orlando desk in the airport but the instruction for finding the pickup point of the shuttle bus worked fine.
May 5, 2015
all ok
MARKApril 27, 2015
have used orlando many times I liked that I had an upgrade
April 10, 2015
Very friendly and efficient staff
GaryApril 2, 2015
Quick and easy. No hidden extras for fuel. No pressure to purchase extra insurance. No long airport queues for car pick up. Far better than any other operator we have previously used.
LynnMarch 30, 2015
Friendlieness and efficientness of staff. Very easy and accessable to airport.
That the car wasnt checked with us on return of the vehicle given as there was a courtesy bus just about to leave with a passenger so we were whisked away very quickly. I would just have liked to hear from the staff that we had returned the car in the same condition as we had received it.
March 23, 2015
No one there to greet us at first.
March 20, 2015
Good service
Unsure where to meet Orlando rep on arrival to Tenerife.
March 18, 2015
Very easy to pick up and drop off. Good value for money
March 7, 2015
Inexpensive and efficient service.
The car was old and it didn't feel good to drive it. But as it was inexpensive you get what you pay for. I would rent again as it served its purpose.
RebeccaFebruary 17, 2015
Good efficient and friendly staff
Booked Ford Focus and received a very old and dirty fiesta with a lot of damage all around. Gears kept popping ou
February 17, 2015
Customer service.
Car condition: broken knob - was kinda painful to change gears, car radio antenna was broken - bad radio signal, car overall condition is weared, seats and interior weared.
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