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Budget Reviews Mallorca

Read 50 customer reviews on Budget in Mallorca and find the best car hire deals guaranteed

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PeterMay 31, 2017
Nice clean car with good sat nav
Sat nav language was Spanish (naturally) but we were told English could be selected. I do not believe this was a selectable option. The car mirrors had water marks from previous wash but not wiped dry.
MikkiMay 28, 2017
Rental desk very well placed in the terminal
The desk clerk tried very hard to get us to pay to upgrade to a better car then managed to find exactly what we had ordered.
IanMay 25, 2017
Easy car rental
Relocating the car rental company in the garage, not the companies fault just needs clarification on direction inside.
May 17, 2017
Did no pressure to buy extra insurance or upgrade. Only asked if we would like to. What a change from other providers.
May 14, 2017
Return process was good
Very long wait to get the car. Very slow counter staff.
March 24, 2017
Excellent service from arrival to departure by courteous staff who were friendly and helpful. Very happy with the best car rental we have had for ages.
January 13, 2017
Ease of pick up and drop off
OliverNovember 8, 2016
Would like to be offered documented evidence that returned car was in same condition when we dropped it off as when we picked it up. In English.
KlausSeptember 22, 2016
Great service and value.
August 30, 2016
Pressurised to take a small Mini Cooper instead of large Citroen c4 for my family of five and suitcases. Had to push hard to get the car e needed and eventually they 'found' one after trying to either give us an inadequate car or pay for an upgrade
FlemmingJuly 25, 2016
Friendly and fast service
June 13, 2016
Car was lot cheaper than hiring direct from Budget. Car was excellent.
Usual efforts to 'up-sell' at the car rental desk - upgrades and Excess Waiver Insurance.
KarelMay 24, 2016
Support and dedication of Gaby, in excellent English :-)
No map of the region Drivers manual not in English In GPS no home setting to the renting office
March 29, 2016
Excellent return service
Collecting the car was a prolonged activity with lots of form filling
October 13, 2015
Staff were extremely pleasant at the counter, lots of staff to assist with any problems when picking up the car. Drop off was very quick, staff were again extremely pleasant.
October 9, 2015
Not in the terminal building but close enough.
MarkSeptember 16, 2015
Everything. No queue at desk compared to others that had long queues. New car. Full tank to full tank fuel system.
DavidSeptember 7, 2015
The car was quite new.
The car had more scratches then on the rental form so I had to inform the Budget operative about this.
September 1, 2015
Ease of dropping off car
Way to long to collect cars and car park very busy and cars coming from all directions at very high speed
August 31, 2015
New, clean car. No queues at pick up or drop off.
Nothing really. Pick up still quite slow - not a problem as no queue but would've been if others waiting. Despite having all details from booking online it seemed everything had to be entered again.
DALEAugust 17, 2015
Good price, nice car, easy peasy! Many thanks.
PatrickAugust 2, 2015
Speedy efficient service. Car was quite new fresh and clean.
The attempted up-sell of add-ons which I think would be better offered prior to travel rather than being confronted with the choice after a long flight. Nothing personal pertaining to the staff member
July 15, 2015
A little expensive
July 8, 2015
frendly staff clean new car
confusion on insurance services offered
July 7, 2015
The staff were friendly and polite . A few more directional signs would be helpful when dropping the car off in the multi car park .
July 1, 2015
Brand new car in excellent condition
counter staff trying to sell me extra insurance which I had already taken out at time of booking,bit of a con,very disappointing!
NatalijaJune 21, 2015
long staying at reception
rhonaJune 11, 2015
customer service was excellent,car was clean and in good order
directions to where the car was picked up were a bit vague took 10 minutes to locate the car.
OleJune 2, 2015
Budget cars location close to the AirPort terminals, all where prefect. Wery good cars, clean and in perfekt condition.
May 23, 2015
The car provided was brand new with just 10 km on clock. Very comfortable and plenty of room for all of the passengers including car seat and pram and luggage
The extras ! High charges for insurance for 2 drivers in case of accidents. If I had known the size of the car then we would have only insured one driver. The car was the size of a van and too big for me to drive!
May 18, 2015
The car was relatively new
The counter staff caused me confusion about fuel returns policy. They need a crib sheet to explain.
martinApril 15, 2015
Nice Car, very good customer service from Seth Alcock
Budget charging my card incorrectly
DerekJanuary 16, 2015
First class rental experience.The lady checking the car at drop off was very professional and helpful.The car was returned in perfect condition ,of course.Will rent again. Highly recommended !
richardNovember 12, 2014
nice up to date vehicle,booking desk in terminal, no hassle.
MichaelOctober 30, 2014
Clean car with good boot space for cases. Pleasure to deal with understanding representative on returning car.
AlanOctober 30, 2014
The car was ready and so were all the forms on collection. The forms were ready on return. Staff were very effective in making sure hand over both ways was done in as short a time as possible.
I had to ask for a map. They should hand out maps as the norm.
October 22, 2014
Very good customer service when I wasn't happy with a vehicle. Speedy swap and very friendly service
2nd time that a car inreceived was very battered.
October 4, 2014
Immaculate car (Skoda Roomster ) in the lowest band ........very economical and good engine for the hills .......
nothing to dislike
solafaSeptember 29, 2014
I wanted a small car i got an SUV which is a gas guzzler. not enough automatic cars
markSeptember 26, 2014
it was an upgrade free of charge as all small cars were out. it was a Golf and really nice
not enough staff on arrival desk at airport. Thankfully I was just one of two waiting to be served
September 24, 2014
Dani your rep at Palma de Mallorca Airport was brilliant, friendly efficient, not pushy i.e selling unnecessary insurances. The car was larger than we expected but we weren't charged for upgrade. Diesel fuel very economical, good full to full petrol policy.
The hour and a half queue on arrival at the airport to collect the car. Lots of people complaining and only 2 Budget/Avis reps serving
September 20, 2014
The value for money of a well sized car which was in very good condition. Very easy to drop off car and walk to the terminal at the end if the trip.
It took an age to pick up the car at the in terminal desk...and we were only customer number 3 in the queue! Took 60 mins. And then we had to rush back from the carpark to the terminal at 23.50 after we found unreported damage before the desk closed at midnight....
ColinSeptember 17, 2014
The car was economical and just the right size for getting around the narrow streets we ended going up, it was comfortable especially with the air conditioning
Not being able to pickup the car from the hotel we were staying at, it also needs to be highlighted that the budget rental desk is inside an Avis car rental building.
September 13, 2014
Speedy collection and drop off.
Slow service on the desk Car looked battered Didn't realise the areal was taken off thinking the reception of that car was lousy, noticed after 4 days it was was inside the vehicle
BenAugust 20, 2014
Nice car and good fuel efficiency
Prices for child car seats
August 19, 2014
Car was perfect, service was absolutely amazing: once I gave back the car one person from car hiring took me and my girlfriend back to the hotel.
There was no "Budget" brand on the office, it was an "AVIS" one and I had to ask for it.
ElizabethAugust 3, 2014
Not having to go to and queue at the collection desk when returning car. Men hoovering in car park area to check petrol level and car for scratches etc. Great!
August 2, 2014
The Damage Excess Refund insurance I've bought from the rentalcars.com is not really recognized by Budget and I've signed the agreement to pay up to 1500 EUR in case of damage including the credit card deposit. Budget tried to sale their Damage Excess Refund insurance then "you will not pay if something happen, otherwise we'll charge your credit card and then you have to claim your insurance.."
PeterAugust 1, 2014
Upgrade to Audi A1 no additional charge
Desk in Arrivals had notice sending us to car park. Car park office was closed with a notice sending us to Arrivals! Found desk in foyer (was opposite side of arrivals hall desk).
BarryJuly 25, 2014
Great service from all involved budget supplied larger car .no queue.great rep would not use anyone else ...
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