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Alamo Reviews Barcelona

Read customer reviews on Alamo in Barcelona and find the best car hire deals guaranteed

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July 6, 2017
fast service, new car
July 4, 2017
Very helpful staff. Spoke perfect english.
The Gps had to be reset to change language. It was only in spanish at first.
February 21, 2017
Staff excellent and very helpful
No comments
November 25, 2016
Excellent customer service at both pick-up and drop-off.
October 21, 2016
the service was excellent
to find the return exact point was a bit difficult
OttoAugust 1, 2016
The attention from the staff members- Pietro gave me a great help and service
quite hard to define where exactly you need to drop back the rental car. quite confusing, staff members need to clarify better how it works, as you pick up the car in one car park, and you have to drop it in a different location at the station.
RogerJuly 24, 2016
Counter staff were brilliant, got an upgrade to a brand new car, overall a great service.
July 24, 2016
counter service
insurance very expensive
JanJuly 11, 2016
in the car was not the windshild sunshade.
July 1, 2016
Friendly and helpful staff. Good clean car, fast service.
DanielJune 29, 2016
All was well
BrettApril 12, 2016
Similar car made available
The car was dirty - this reflects poor standards of presenting hire cars in Europe in general as I have previously rented in Italy and found the same - there is no desire to present a detailed car on point of hire - not good enough compared with Australian standards.
RichardApril 11, 2016
Efficiency and politeness of staff when collecting and dropping off.
Downsizing of car.
PeterMarch 31, 2016
Friendliness of the staff Good car, more than asked for Easy to find and lots of support
JOSEPHMarch 15, 2016
Quick service, very welcoming on our arrival and departure, waiting on deposit to be transacted back now :)
Being charged a hundred euros more for our deposit than what we was told we would be!!
March 14, 2016
Ease of service and great location.
StephenJanuary 6, 2016
Easy drop off and very easy to find
Not the car we wanted and damaged. Damage made it look poor
January 4, 2016
The quality of the service and the car itself!
BengDecember 21, 2015
Efficient staff and swift service.
December 19, 2015
SarahNovember 25, 2015
should tell customers that the deposit for the excess is actually debited on your credit card there and then. so was shocked to see this on my statement.I have been assured this will be credited to my card. wait and see !!!!Please make this clear to your customers.
November 23, 2015
New computer software system caused a huge delay in getting the car. While very friendly and apologetic service was provided, better training should be given to those working at the counter when system changes are made to not impact customer wait times.
yaronOctober 29, 2015
i got what i ordered so this is ok
long time to get the car and return it there is room for improvment in the process
ThommyOctober 16, 2015
Easy to pick up.easy to return. No problems.
The milage limit of 250km/day
MelOctober 14, 2015
Excellent staff. Very helpful
October 13, 2015
I got a VW Golf instead of a Volvo V40 as was in my reservation.
JosephOctober 8, 2015
very good
no bad points
September 20, 2015
Very impressed with the whole service
September 9, 2015
Disponibility of the operators
GeorgiosSeptember 7, 2015
Eva from Alamo was super helpful. Easy to rent a car, without many and obstructions.
PiotrSeptember 6, 2015
good value for money, very friendly staf
StuartSeptember 5, 2015
All good car very nice though was an automatic which was new to me! Assuming I have not been charged for any marks as there was one on the bumper I photographed on collection all was perfect.
The mark on bumper not flagged on collection it just makes you worry they will try and charge you for it.
September 2, 2015
Staff was good.
Location of office and pick up desk were different and inconvenient
August 31, 2015
Good efficient service. Precise information about what insurance cover, and liability of not taking the insurance.
August 31, 2015
Long wait at desk for pick up
KenAugust 18, 2015
Good quality car offering excellent value for money
Alamo desk not easy to identify as it is managed by Enterprise Atesa
JeremyAugust 16, 2015
Good car. Service on drop off far more efficient. Price dropped after I booked and rentalcars.com refunded me the difference.
Cost of add ons. When I booked the car on rental.com I select seats for the children, when I got to Barcelona I had to purchase so total hire price is more expensive than I was lead to believe. Cost of child seat was more expensive at the desk than it was on the website. At pick up it took over 1hr to get the car.
August 13, 2015
Because it did not mention in the booking that the Alamo has no disk at the airport and it joined other company calls enterprise, spent 30 minutes asking the information disk at the airport and all car rental companies about the Alamo location
July 29, 2015
The staff, the car was new.
The opening hours at the airport are short!
HoraceJuly 28, 2015
Very great staff. Very professional and great office and vehicle pick up area. Helpful staff when vehicle had to be changed.
JohnJuly 19, 2015
Car exceeded our original requirements, but made us realise exactly what we did need! Staff really friendly and helpful
Very hard to determine that the Alamo rental desk was linked to the Enterprise rental desk. Even the information desk were unable to advise me where it was located.
July 18, 2015
The staff were really friendly and gave us extra tips about where to go in Sitgess and beaches recommended
July 14, 2015
Great desk help
July 4, 2014
The service from the Alamo staff was very good.
I was very pleased with this car rent. So it was nothing I did not like.
DimoJune 23, 2014
Easy drop off an pick up
No easy to locate pick up office
June 16, 2014
Very visible counter on arrival. Car was very good. Drop off was easy and quick.
Quite a long queue to the counter, seemed to take a long time to complete the paperwork for each customer.
May 26, 2014
To much insistent to book an upgrade...
WilliamApril 29, 2014
The staff is patient to teach me how to use the GPS, set up some destinations, really appreciated!
There are many vehicles available in the car park and I wish the staff can offer model selection for customer choice. I don't ask for free upgrade but give choices on the same class which let customer feel more impressive and treasure to your service.
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Alamo Rating
8.4 / 10
2000+ ratings


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