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Hertz Reviews Townsville

Read customer reviews on Hertz in Townsville and find the best car hire deals guaranteed

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February 16, 2017
Local staff made every attempt to help us - thanks Gaby
Late delivery despite our arrival being 6 hours after the nominated hire time, and then an hour after arrival time. Vehicle was dirty and faulty, requiring a vehicle exchange.
KristinNovember 15, 2016
The ease of internet booking. The friendly and helpful desk staff. The comfort and luxury of the car.
Nothing was a problem.
TirohiaJune 29, 2016
Friendly staff and top quality service. When I locked the keys in the boot of the car, contacted Hertz who promptly organised Roadside assist within 10 mins I had the keys to the car. Best service ever!! Will definitely use Hertz here on in, as the service is second to none......
HeinzMarch 14, 2016
Everything was fine. I have a follow up rental car from rentalcars.com right now. Thanks, Heinz
DarylFebruary 11, 2016
Jess, the sales person was extremely pleasant and helpful. She helped us save money.
Occasional key error on starting.
AngelaNovember 22, 2015
Good staff Car had more marks/wear & tear than described. Man working there able to assist & document same for me.
All ok
RichardAugust 31, 2015
van was nice to drive
fuel tank was not full on picking up car
July 7, 2015
Fantastic Service
July 7, 2015
The fantastic service
ChristinaJune 11, 2015
Its people like your self that makes holidays much more enjoyable thank you for an awsome 4 days of pleasure
May 4, 2015
Paid for the upgrade as you advertised, did not get it !!
RodneyJanuary 2, 2015
Good friendly service
internal of vehicle had terrible smell. External of vehicle had minor damage that was not recorded. No one present at pick up location to report damage.
JasonDecember 31, 2014
Everything was perfect. Customer service was second to none. Very nice friendly and helpful. 100% happy with Hertz.
ErinNovember 7, 2014
Free upgrade to a larger car, beautiful and clean ( like a new car)
Height of the vehicle made parking difficult on occasions as most car parks in North QLD are underground and have a height limit of 2.1mtrs
ivanOctober 22, 2014
When we had a problem with the original car rented to us the staff immediately sort to give us another vehicle which was more appropriate for our needs.
MarkAugust 25, 2014
fuel efficient..easy to park
boot space a tad small
MARKAugust 22, 2014
Every was spot on 1st class service throughout from start to finish
ChyeJuly 28, 2014
Counter was just outside arrival gate...so coñvenient. Counter staff were both very friendly and cheerful. Made the transaction so pleasant.
Maps of Townsville and surrounding areas and interesting places for tourists could be made easily available at counter.
July 15, 2014
The counter staff at Townsville were very helpful once we were served. The drop off at Cairns was incredibly simple.
The Hertz counter at Townsville airport was understaffed for the demand and it was a ridiculous distance from the actual vehicle yard. For those not familiar with Townsville Airport, there was a lot of mucking around determining where we needed to go.
KennethJune 25, 2014
Overall service, I've always used Hertz both in business and personal
No complaints at all
June 15, 2014
reliable, ecconomical,no dramas...
May 18, 2014
Car was clean easy to find.
We requested an Aurion and received an Hyundai i40 wagon and were told they were similar. Aurion - V6 Sedan i40 - 2L 4 Cylinder They are similar in luxury - but the comparison ends there.
May 12, 2014
NatalieMay 11, 2014
Air conditioner in the car not too good for Townsville's heat
May 6, 2014
The navigator and automatic gear. Very good for drivers that are used to drive on the right side.
MeganApril 25, 2014
Staff efficiency
Bigger car provided than organised (only because I am a little person, I prefer a smaller vehicle and was given a Camry rather than a Corolla (size)).
March 15, 2014
The staff were friendly and efficient
January 30, 2014
The staff was great. The car was just what i asked for. I can only say GREAT JOB.
January 25, 2014
It was quick and easy to hire the car, staff were great
The key boot release wouldn't work but doesn't matter
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Hertz Rating
8.6 / 10
100+ ratings


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