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Dollar Reviews San Francisco Airport

Read customer reviews on Dollar at San Francisco Airport and find the best car hire deals guaranteed

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MatthewOctober 3, 2017
Being sent downstairs to the kiosk to save time instead of queuing for an agent at the desk.
Confusing directions to exit the parking structure.
PaulOctober 2, 2017
Easy to locate car - nice staff
No air conditioning - our fault for not checking. The side mirrors would not adjust so my tall husband had difficulty seeing out of the offside mirror.
October 1, 2017
Good vehicle for our requirement wikth plenty of boot space at a good price
Confusing departing & returning to Vehicle Hire Garage not fully explained. Seat belts in rear seat a bit inflexible
September 30, 2017
Friendly and helpful service.
Eventhough I had paid my rental car in advance, I couldn't pick it up directly from dropoff/pick-up. I had to queue to the service desk.
September 30, 2017
Value for money
Maintenance required alert throughout hire
September 25, 2017
We got the car we had booked. The initial rental price was competitive and included an additional driver.
We bought breakdown/recovery as an extra. You would've thought as it is their asset it would be included in the rental, it's in their interest to retrieve their vehicle. the queue at SFO was the longest of all the hire companies. The pick up area for the car was dark so we couldn't check the condition of the car.
September 24, 2017
Staff very helpful. Clear explanations. Vincent on the desk is the man
Nothing really. Return process easy and efficient
September 24, 2017
The car was great and we got an upgrade which was great as it was the car we originally wanted but it was just a bit too expensive.
It wasn't really easy to locate the rental desk and it was a long queue.
September 19, 2017
Car was nice and in good order.Staff were helpful.
September 19, 2017
Was told it would be cheaper to bring car back empty rather than full of fuel, it wasn't
RynoSeptember 18, 2017
The reasonableness of the cost of the rental, including full insurance and GPS device. The car itself was good and the person I dealt with at the counter when I picked the car up was very friendly and helpful.
The GPS device is an excellent idea as it had phone and other functionality, which was useful, but the navigation didn't work at some critical times during the trip - either not picking up satellites or just not finding the location entered. We were very reliant on this, so it was challenging when it didn't work.
September 18, 2017
Quick service and process of hiring and dropping off. Location of car rental.
Car was basic, even side mirrors adjustment was not provided. Mileage of the car was poor.
September 18, 2017
Car counter was quick to issue paperwork and friendly.
The Nissan Versa I had was quite new but under powered and had lots of road noise.
RobertSeptember 16, 2017
Clean car
Counter Staff at San Francisco
September 13, 2017
The car was great. No charge for a different return destination.
Better information at the pickup on Bridge Tolls/Tollpass?/Toll Highways and how to pay etc. etc.
RobertSeptember 12, 2017
simple drop off
Addition payment for some kind of insurance
September 11, 2017
Dropping off simple
Slow counter staff
September 10, 2017
Staff where very helpful, especially as my wife has problems walking
JOHANSeptember 10, 2017
GPS was included in the car hire.
September 7, 2017
Recieved my cAr fast
AndrewSeptember 7, 2017
The car you get for the price. The initial car we were offered was inadequate to fit in our luggage cos it wasn't the car we requested. They happily offered us a bigger nicer car FOC
Check in agents. Always on look out to make money from tired passengers. This time they said we were under insured and then tried to sell the toll pass to go over the golden gate bridge. Just do it yourself online cheaper
September 6, 2017
Nice car!
Not a fan of the remote videophone check-in service - very polite & friendly but feels a bit impersonal compared to true face-to-face
September 4, 2017
Happy for the purpose
HowardSeptember 4, 2017
new economical car that was easy to drive
the final account was not itemized
LYNNESeptember 1, 2017
Rented for 3 months. That required re-signing en route after 2 months. This proved very irksome. Made 3 trips across Las Vegas to finally resolve. Computer system of Dollar could not cope with this duration of rental.
JoseAugust 29, 2017
The staff were attentive to custumer
Had to wait 1 hour , even rhough I arrived at the schedulled time. Didn't get the car I had asked.
YuAugust 27, 2017
straightforward explanations
i dropped my cell phone in the car and the staff didn't give me enough time to search for it before returning
August 26, 2017
Thanks! Keep up the good work!
ChristopherAugust 23, 2017
Excellent staff
DrorAugust 20, 2017
The SUV was large but very lightly equipped, not even Bluetooth?! No onboard GPS - my expectations may have been too high...
August 15, 2017
I had to upgrade to a midsize car due to my 2 luggages and a stroller. The lady at the desk did not recommend the size I selected.
EricAugust 15, 2017
The service staff recommended a new care to me.
The car truck lock was not working.
CarinAugust 14, 2017
Skall engine
ChristopherAugust 11, 2017
Exactly as stated, great value for money..we covered almost 3000 without a problem
August 10, 2017
All was good
Nothing to report
MarkusAugust 9, 2017
as always, it's a pleasure to do business with you
nothing this time
August 5, 2017
No luggage cover in the trunk
August 2, 2017
August 2, 2017
The hidden drop off charge that is not clearly stated at the time of booking.
July 31, 2017
The experience using the car was very good.
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Dollar Rating
San Francisco Airport
Very good
7.6 / 10
5000+ ratings