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Thrifty Reviews Seattle Airport

Read 50 customer reviews on Thrifty at Seattle Airport and find the best car hire deals guaranteed

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TomasDecember 28, 2017
No ice scraper
LyeDecember 7, 2017
Staff was friendly and helpful
KADecember 3, 2017
people are friendly; quick response
November 30, 2017
Car in great condition
November 2, 2017
Underpowered. Burning smell of the brakes. Tire traction could be better
RobertOctober 21, 2017
We were very happy with the car and your service
We felt the wait to book in was a little problematic.
October 1, 2017
Speed and efficient. Nice car
Satellite radio didnt always work
September 27, 2017
The Q at the counter was fast.
Car was not very clean . Rotten apple seem under car seat
RogerSeptember 26, 2017
Good friendly efficient service. No issues at all and it was a 3 week rental.
JacoSeptember 21, 2017
Helpfulness of staff and quality of vehicle
September 21, 2017
Too many people on the line,manager should come out and do something.
Same as above.
September 17, 2017
Very efficient and courteous service
I was not pleased that I didn't get the car that I ordered. I ordered a Cherokee Jeep but was given a Nissan Rouge. Albeit the same group I was looking forward to driving an American car not a Japenese one!, so I was disappointed. If you could make more effort to supply the vehicle ordered that would be a better service.
StewartSeptember 9, 2017
Good value. Vehicle functioned perfectly. Plenty of space for our baggage.
A number of minor damage items on the body and lack of clarity as to whether all these had to be itemised and agreed before leaving the lot as the car had no excess.
September 7, 2017
Would definitely use again
September 1, 2017
Nice little car Nissan Versa.
The NeverLost SatNav was not as good as the Garmin versions we have used.
September 1, 2017
Not very clear about payment
MorganAugust 27, 2017
Very helpful agent at desk when picking up car. Good car rental centre. Very easy return process.
20 minute queue at desk when picking up car.
August 26, 2017
Price includes CDW, liability etc
August 23, 2017
Good selection of cars to choose from.
The car I chose needed some Microsoft app I didn't have to play my music so that was a drag.
August 10, 2017
fast drop off only 3 minutes
Only 2 different cars to choose from
August 4, 2017
car model, condition of car, friendly staff.
not a conplain. maybe a little bit more clarifications on the extra options(toll road, fuel etc) esp for customers who is not native English speaker.
ShuJuly 30, 2017
Tend to be perfect, only the entrance of rental car return is not obvious, I needed to do a U turn as I missed the entrance and not only me.
July 28, 2017
Price for GPS was to high!
NoviantiJuly 12, 2017
Getting in the car was a breeze, I was asked to choose the suv that I like from the row.
The security deposit was not released fast enough.
July 11, 2017
Good clean car. All as expected. Sat nav
Paying substantial extra payment to drop off at different location
WaiJune 30, 2017
Quick easy n friendly
June 20, 2017
overall good
June 15, 2017
Friendly and reasonable price
ChristopherJune 10, 2017
Friendly staff both at the counter and pickup and drop off points. The car was exactly as I had booked and no hidden charges.
May 21, 2017
The car had a higher mileage than most cars I have hired recently and had significant damage to the wheel trim on one of the front wheels which was not recorded prior to the rental.
May 9, 2017
The car
Time it took to do the admin, when I had already entered all the information including drivers licence details online
May 6, 2017
I am allergic to synthetic fragrances and cigarette smoke. I took great care to "sniff" the 3 cars that were there for me to choose from. I chose the one with the least cleaning solvent smell. Please reconsider your cleaning supplies to something w/o synthetic was also obvious the car had been smoked in at some point :(
BaldevApril 19, 2017
Fast pick up and drop off. Shuttle bus to/from the rental cars garage. Friendly and helpful staff
robertMarch 30, 2017
price drop off
long wait to collect
StevenMarch 21, 2017
Ease of booking online, price was good, insurance was included in price, friendly and helpful staff when picking up car, size and condition of car, ease and friendliness of staff when returning car.
Having to take the bus to and from the airport to rental car location is a bit of a drag, but we understand.
SighMarch 9, 2017
Counter staff was nice. Car return was quick.
ClintonMarch 6, 2017
this time i used the electronic process but i needed help because i used a non us driver license and a human still needed to read the number off and verify the id
February 19, 2017
Only 13K miles and great MPG.
Only 1car to choose from - not much of a choice but turned out to be fine.
February 19, 2017
Quick and easy. Great customer service. Good value for the money spent.
GPS unit did not fit in the base that was provided. But that didn't cause any major problems.
January 23, 2017
All staff very helpful and friendly
January 22, 2017
The GPS panel didn't work well.
KaiJanuary 5, 2017
ease, friendly treat,happy experience.
GPS map is not updated.
November 13, 2016
Swiftness of all processes.
Long queue for shuttle bus from terminal to garage.
November 5, 2016
October 26, 2016
Explanation of added insurance was inadequate
OscarOctober 25, 2016
I would have loved to have a lower price.
October 25, 2016
Able to choose from a range of vehicles. No upselling at the counter. Polite and helpful service.
simonOctober 18, 2016
Ease of collection and helpful staff.
Difficult to find return location. Sat nave could not locate the return location. Tom Tom Latest version of US maps
BrianOctober 13, 2016
Free 2nd driver. Free tank of fuel.
Extortionate strategy employed by rental desk to address issue of road tolls.
September 28, 2016
Service speed and choice of vehicles
The add on for returning to another airport plus taxes spoilt the value of the deal. I cannot believe that Thrifty have actually returned the car to Seattle. Appears like a way of making money locally.
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Seattle Airport
8.0 / 10
1000+ ratings


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