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Alamo Reviews Raleigh Airport

Read customer reviews on Alamo at Raleigh Airport and find the best car hire deals guaranteed

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PaulOctober 24, 2017
This was the best ever car rental I have ever had. I was upgraded simply by asking about a GPS system, many new cars it is now standard. Simply great helpful staff, ever the security lady on drive out. Fantastic group
The GPS insisted it was always going the correct way and the actual site I intended to visit. In the end it usually agreed , after a few re-routes.
October 20, 2017
Very satisfied
Nothing to say
SerhiiAugust 29, 2017
Great car, nice service
AMOSAugust 20, 2017
service was excellent! time to get in and out was excellent! pick up was excellent!
no complaints!!!!!!!
August 8, 2017
Workers were very polite and helpful.
DavidJune 12, 2017
Low mileage car of good quality, immaculately clean
June 2, 2017
Shuttle bus to and from arrival/departure area, very fast turnaround at rental desk. Friendly staff.
Stick marks on front of the car and paint on drivers door. Not an issue as I took photos before we left the rental park. Maybe a document identifying obvious damage would be useful. When we dropped of the car an hour early, the checker seemed overly keen to get us out of the car and we could have easily left something in the car
DoaaApril 2, 2017
Staff very helpful and friendly
I would prefer an option to be able to extend my car hire online without having to go to the airport office.My original trip was extended so I had to do a new booking on the website and then go to the Alamo office to switch cars.Then i returned the car 2 hrs earlier than its return time and took the new one,but i was charged for an extra day!
HenrikNovember 3, 2016
Very nice full size car
Car not cleaned.
June 26, 2016
Thank you so much for my upgrade. I was so worried about driving a spark on the highways for my first time driving in the states.
It took a long time to find the shuttle transfer to the car desk, and the shuttle driver was so rude!
March 3, 2016
Excellent choice of vehicles and rental companies, great prices and inclusion of insurance. Also, excellent help from customer service via phone in the US when I ran into a problem with travel plans. The representative clearly understood my problem and took care of it quickly and without hesitation. Highly commendable.
RentalCars app is hard to navigate. Difficult for me to find the US customer service number. Alamo/RDU info was incorrect (I believe due to format/input issue).
January 13, 2016
Very nice staff. Car in excellent condition.
November 28, 2015
Staff was very friendly and helpfull. Shuttle service was excellent!
PatrickNovember 9, 2015
Easy to find with the shutle! (Less then 5 minutes?) Easy and fast pick up! (5minutes at the most?) Very easy and super fast return! (3minutes!!!) Very nice car for a good price! Good price! Free, or, including navigation!
A litle bit dirty underneath the car mats. Right front tire was always a litle behind with the preasure, but no real problem.
PatrickNovember 1, 2015
The staff on pick up and drop off were more than friendly, helpful and highly efficient.
No faults what so ever.
June 3, 2015
Courteous staff, very helpful, got the car and brought it to the door due to the rain, helped with our bags. At drop off they had shuttles available, but instead drove us to the terminal in our car!they were wonderful.
WilfredMay 17, 2015
Easy to book and pick up
SigurkarlApril 8, 2015
Car and staff
LarsMarch 22, 2015
Excellent service and car!
naitikJanuary 25, 2015
super customer service, highly recommended
January 5, 2015
I liked the online checking and the service the staff provided. The car where new and drives good.
The car wasn't clean from both inside and outside.
stephenOctober 15, 2014
ease of obtain car.
my choice of car was there and the substitute was a little large for my liking
August 11, 2014
Efficient and friendly service. We had prepaid with rental prior to picking up the car and were assured there would be no further payment upon arrival which was correct. Overall great experience
August 4, 2014
The customer service
BrianJuly 13, 2014
Service at the counter in Raleigh was great.
Problems with drop off at Asheville. We ended up returning earlier but did not get a credit for the day earlier
June 30, 2014
It was so easy , no hassle , choice of vehicles in the group I asked for
MONICAJune 27, 2014
I fill my car full of gas in the closest gas station, and when I arrived they told me it was missing 2 gallons, so charge me for that. Right or wrong, I dont know.
June 6, 2014
Value for money and efficiency at pick up and return
The car was uncomfortable
AndersMay 24, 2014
The GPS was totaly out of date and very hard to write in the adress - in all other aspects a great car for us, but the GPS was terrible..
May 18, 2014
People who took the car from us at Raleigh checking I had had a happy Mother's Day the day before. Sounds silly but having just left my son after his graduation at UNC CH, this meant a lot. So much so, mentioned it on Fb.
ThomasMay 15, 2014
ThomasMay 8, 2014
Ease of collection. Fuel policy. Always get an excellent car. Nice representatives.
MinaApril 28, 2014
efficiency of Rentalcars
Car was badly scratched
LouiseApril 28, 2014
The staff couldn't have been friendlier or more helpful, both when I picked up the car and when I dropped it off. A very good experience overall. Thank you.
I would probably hire a larger car next time.
BrianApril 17, 2014
All was good
JamesMarch 21, 2014
March 9, 2014
no comments
SheadrickFebruary 28, 2014
Everything else.
The GPS didn't work.
January 27, 2014
Nice car, I liked driving it.
Car was dirty and I didn't notice until next morning so I worried the whole trip that Alamo would charge me for a dirty car when I returned it. I also don't like the way Americans try to sell a bunch of extra services (especially insurance since I assumed that adequate insurance was included with my purchase).
January 25, 2014
The branch manager (Matt i think) was super helpful. 10/10 customer service and friendly. Will definitely use Alamo again!
January 22, 2014
staff attitude uniformly good and helpful
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Alamo Rating
Raleigh Airport
8.6 / 10
250+ ratings


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