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Thrifty Reviews Denver Airport

Read customer reviews on Thrifty at Denver Airport and find the best car hire deals guaranteed

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November 24, 2016
Courtesy and patience of the representative.
October 31, 2016
Easy to hire, good exchange service when there was a problem with the original vehicle
Lack of clarity around charges in relation to pre payment amount not being clear and also fee for vehicle upgrade also not clear
October 29, 2016
I liked everything
September 19, 2016
Quick transfer from Denver Airport to car rental hub. Very quick & easy drop off.
Tried to pre-charge for toll roads which proved unnecessary.
September 11, 2016
The service was great and quick. Shuttle bus drivers at pickup and dropoff were very helpfull and efficient handling our luggage. Seeing our luggage, and baby, the desk agent gave us a free upgrade to a full size SUV. Overall very good experience.
July 25, 2016
gas mileage
windsheild inside dirty on pickup. Invoice to be emailed and not yet received
CJune 6, 2016
Easiness of the whole process
Nothing of note
AlfredoJanuary 11, 2016
The price and willingness of the staff to fix the problems
They did not have the car and had to get it from Dollar that is why it took so long to pick up
MariaOctober 16, 2015
Everything except the upgrade
The upgrade
AlainOctober 12, 2015
I got the car I asked for
The car had a gps and I rented an extra one because I thought the car didn't have any.
LloydSeptember 7, 2015
The car was in very good condition & easy to drive.
The price was too high, I think it's the insurance part that is too much. We already had travel insurance and I think we paid twice for that portion.
RudolfAugust 27, 2015
Upgrade to superior car, with choice of type/make
Desk attendant was not very clear when charging additional tax for use of toll roads in Colorado.
April 8, 2015
Car was as expected.
Car not immediately available, we had to wait in the parking area for 10 minutes. Inside not totally clean, it looked like the handover was rushed to get the car to us.
MICHAELApril 2, 2015
Price and quality of vehicle
The staff member at pick up had been left on their own and was struggling to keep up with the volume of customers. She was a nice person under a lot of pressure,
December 12, 2014
I liked very much rent a car with Thrifty. Thrifty gave me a good series of option.
August 12, 2014
Don't make customers buy the toll road fee! It's very easy to drive around the Denver area without using toll roads.
June 21, 2014
Ease of collection and drop off; no hassle at any stage; did not try to sell me unnecessary extras or imply I wasn't covered for anything I needed.
Everything was fine.
March 29, 2014
first time cruise control provided in hire car in US - long overdue and excellent for long highway trips. Car was clean and well presented. Staff courteous and efficient. Overall, best experience of hiring a car in the US (this was 4th occassion)- well done.
Assumption is that you know how to operate car when from a foreign country - advice on small stuff would be helpful and reduce highway distraction. Map showing how to get to/from Penna Blvd would be useful. Driveway staff efficient but not so personable.
January 21, 2014
Pricing including all insurances etc and payment in local currency
Requirement to have to buy full tank of gas (seems this was in the fine print when I took the upgrade) and very slow service on car pickup
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Thrifty Rating
Denver Airport
Very good
7.4 / 10
100+ ratings


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