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Thrifty Reviews Atlanta Airport

Read 50 customer reviews on Thrifty at Atlanta Airport and find the best car hire deals guaranteed

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July 11, 2017
Everything runs smoothly.
The spouse driver needs to pay daily fee which adds up to the total cost of the hiring
willliamJuly 3, 2017
The Nissan Rogue was a great car to do a 1700 mile road trip.
July 1, 2017
Tried to sell me an upgrade
TUFANJune 11, 2017
I recommend this company
JacquelineMay 30, 2017
Drop off was easy
Lack of staff on rental desk Poorly skilled (Budget staff didn't know Thrifty processes) It took 3 attempts to process a pre-paid booking
SheldonMay 16, 2017
The car was perfect.
The 90 minutes it took to que at the desk and then the car was not ready for a further 20 minutes.
VacitMay 1, 2017
kind, helpfull staff
BernhardFebruary 16, 2017
The Guy on the Desk was great and helpful.
November 21, 2016
How great the service and overall experience was
EricNovember 20, 2016
The car
Shuttle to rental Centre, it roll way to Long from international to rental Centre ik
MarinaNovember 12, 2016
No fuss, no hassle. Very swift drop off - which was what I needed. Also liked that we could pick our car from the size group we booked. No added costs at counter which is what I was afraid of. Very good service. Would use again.
October 15, 2016
Located in the airport, easy to pick up
September 18, 2016
No satellite radio. No rearview TV.
August 29, 2016
Return System.
Problem getting car with same Debit card used to pay for rental. My Credit card had just expired.
DanJuly 4, 2016
Vehicle ran well with no real problems.
-Tire pressure monitor on rear tire on passenger side kept failing, although tire was fine. -frequent requests for oil change.
July 4, 2016
helpful staff
June 30, 2016
quick and easy car rental
June 22, 2016
upgrade of vehicle
car smelled of cigarettes
June 3, 2016
Helpful girl at the return office
May 10, 2016
Car was nice and decently priced
Extremely long line at check-in. Over 1 hour to get to counter.
TarekApril 13, 2016
Great car, value for money and drop off condition
The staff at the pick up desk where very unhelpful, the customer service tone was very unprofessional.
April 12, 2016
All good apart from the pick up.
The line at Atlanta was far too long to be acceptable. There were 50+ people waiting with 2 staff initially which is not good enough.
April 4, 2016
Good Car and I liked that you could pick the car you like on the lot. Great idea and very customer friendly.
Pickup was terrible, the line took over an hour. They should have given us an upgrade or something for free.
JonathanFebruary 22, 2016
Staff very helpful - good value for money and easy drop off
February 17, 2016
The car had a wunderbaum smell that was very strong. That was not good.
GeneDecember 2, 2015
Toyota Corolla--- was roomy for this class of car. Acceleration was good and gas mileage was excellent.
Steering was not so good and I had to fight it the especially at higher speed on the highway. The suspension was awful, the car rode like it had no springs.
RobertNovember 10, 2015
The opportunity to choose your vehicle from a row of cars.
The length of time it took to get the car - queued for an hour.
July 23, 2015
The only thing i didn't like was that the gps was not working at first but I called the help desk and a very friendly person configured the gps.
June 21, 2015
Ease of booking, collection and drop off.
Could have done with a slightly bigger vehicle. Back seat too cramped for three people (2 children and 1 adult)
EDUARDOMay 30, 2015
I got a gps that did not work. My car was a spark chevrolet.
May 30, 2015
Great car - Toyota Corolla
AndrewApril 22, 2015
The car was ok
Nothing I can think of
AndrewApril 17, 2015
good car, nice service
April 3, 2015
Speedy handling of puncture repair.
March 27, 2015
Everything was fast, efficient and staff were efficient and knowledgeable. Car was in good condition and did the job! Thanks
MaryMarch 21, 2015
Over all service was very good. Would just you to be more specific on GPS, especially for us coming from abroad. Well done- good staff and service. Much proved service.
richardFebruary 19, 2015
Staff very helpful. Drop off very simple.
Computer was down at pick up time - which lead to queues.
January 19, 2015
richardNovember 4, 2014
finding car parking at Arlanta no easy
October 28, 2014
Car was almost brand new.
Car was a bit smaller than what I was expecting
PeterOctober 1, 2014
Staff very helpful.
Took several visits to get GPS working.
September 27, 2014
the road signs for car rental drop offs at Atlanta airport are terrible, trying to find returns was very very difficult.
IANSeptember 8, 2014
I hate it when you have to bring the car back empty of fuel, please can you change the policy to returning the car full of fuel, its so much easier to do!
July 22, 2014
The vehicle was not washed prior to my car collection. Very dirty
Sally-AnnJuly 5, 2014
Ease of booking, helpful persons at desks, extra helpful at end of day when we left something behind in the car; car ran well with no problems; payment process transparent and clear about extra charges, all good generally.
Not enough choice of cars in our compact size range when we went to choose our vehicle, probably because we there at end of day (?)Our flight arrival was at 5pm, maybe all the good ones had gone!
May 15, 2014
The Staff at the pick up point put alot of effort into getting the Make,Chevy;we had requested.
The outside of the vehicle was clean. The inside was not cleaned,dirty.
May 10, 2014
Sloppy service at counter
AndrewApril 27, 2014
The rental rep was very helpful.
Trying to find the way from the rental lot to the interstate.
emmaMarch 20, 2014
No comment necessary
March 1, 2014
all aspects of the rental were excellent except for the counter waiting time at pickup
not enough counter staff at the booking desk. I booked for 1pm and didn't drive away until 2.30pm There was only 1 person on the desk and the line was very long.
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Thrifty Rating
Atlanta Airport
Very good
7.2 / 10
250+ ratings


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