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Budget Reviews Lisbon Airport

Read 50 customer reviews on Budget at Lisbon Airport and find the best car hire deals guaranteed

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May 31, 2017
Great service from Vera at the counter in the airport. She was very helpful and car was spotless
May 27, 2017
Good service
Adding on 50% cost just for a second driver
DanieleMay 21, 2017
Nice car - did the job as expected.
People at the counter were slow and disengaged.
AlainMay 10, 2017
the staff was great, English perfect. Great car, nearly new.
Nothing much really.
May 7, 2017
Speed and helpfulness of staff, getting the car we booked
Not understanding why we were charged n additional amount on collection of car
May 6, 2017
Car oke, personnel friendly.
Find the office. and afterwards the car mentioned in the contract was already hired, so the contract needed to be changed.Also the amount of guarantee had to be changed. These two facts made me loose some time.
JeanMay 4, 2017
Good service
Nothing, all good
VictoriaApril 30, 2017
Staff were very helpful. Especially Joao Oliveira who was fantastic on our return. He dropped us at the airport hotel because we had a small child with us......fabulous act of kindness and great customer service for your brand.
KonstantinosApril 19, 2017
Drop of time!!!
April 7, 2017
As wife of creditcard owner had to pay extra for driving the car.!
VickiMarch 27, 2017
On airport pick up
Took far too long to get the keys
KennethMarch 8, 2017
The Counter Staff were very efficient and explained everything in great detail
January 30, 2017
Extremely high cost of insurance plus
DionisioJanuary 12, 2017
very helpfull
no dislikes
December 11, 2016
Speed and efficiency of service, car was good
Always pushing for upgrade
November 30, 2016
great experience with budget. budget&avis work together in libon
November 27, 2016
car was in good condition. staff very helpful and could speak English. pick up and return was easy.
TiagoNovember 25, 2016
unlimited millage, no hidden costs, Car fully equipped incl GPS, They checked the car with me (before and after)
pick up was slow
November 22, 2016
Very professional service and an upgrade without asking.
November 14, 2016
All the staff we dealt with were extremely helpful and polite
geertruidaOctober 22, 2016
Friendly staff. Speed of service. Could leave car in garage and put my luggage in car while waiting for rest of group to arrive. Would use again.
October 4, 2016
No queues to pick up, great staff and an effective upgrade. What could be better?
September 23, 2016
Helpful staff.easy procedure
Was running late and the helpline was in Barcelona and had no contact with the desk at Lisbon so was a complete waste of time
September 10, 2016
Car was clean and staff polite and helpful. All at the airport and walking distance.
Car was late by about 1hr so we had to sit about when we could have been on the road. Shame that sat nave isn't standard and the extra to get it is a ridiculous cost.
September 6, 2016
Very small queue at pick up. Efficient service.
AndreiSeptember 2, 2016
- Fast and friendly service. - New car (BMW 216D active tourer)
- Rear right wheel lost its pressure every a couple of days - It was not possible to open rear doors from the inside - It was too dark in the pickup location to see all the scratches on the car
August 30, 2016
Everything was so easy and all staff helpful.
TimothyAugust 29, 2016
Picking up the car - Bernardo was extremely helpful. Whole process was excellent. Taking the car back was as good.
Nothing to comment on.
August 24, 2016
Very nice upgrade of car.
August 22, 2016
The car i chose , you dont have .
August 15, 2016
Very difficult to understand extra services and add-ons.
August 14, 2016
Great car, clean, well equipped and perfect condition.
Picking up process very long and confusing at counter. Could've been simplified.
July 13, 2016
Probably, because Budget seemed to have better offers, it looked like it had the preference of most people arriving that day. So, we encountered a rather long queue to pick-up the car.
DonaldJuly 11, 2016
nothing to moan about
handing over keys = end of our stay in portugal
July 7, 2016
Other than pick up everything was really good
Pick up was very slow
June 26, 2016
Very helpful staff on desk and at collection and drop off points.
DerekJune 25, 2016
The best car hire I have experience for holiday rental. Goldstar were the company
MichaelJune 25, 2016
The up graded vehicle
Time we waited at pick up
ElaineJune 12, 2016
Staff very friendly and knowledgable. Long wait collecting car but drop off was quick despite being very busy. Would def use again. Great VFM.
Long queue at pickup.
June 4, 2016
Car was new and very clean
There was no radio mast on the car and we only found it on the last day of the holiday. Also there was no indication of where the fuel flap was and it was extremely had to find.
May 28, 2016
Helpful staff who didn't try to force additional sales on me.
May 26, 2016
the car was a good size, fairly new. clean etc
we needed to wait for the car to be cleaned when picking up. this was disappointing since we had booked at a particular time
May 20, 2016
very low milage new car
JAROSLAWMay 20, 2016
Iv"e been book diferent car then I had. I been paid for new -clio- but I received -punto- ,much smaller than shoud be.
May 8, 2016
New car, friendly and helpfull employees, few paper work, fair price,
Organisation at the pick-up desk could be improved, queuing-up for almost an hour is to long,
PeterApril 6, 2016
Quality of car. Friendly staff.
Excessive time at pick-up with poor and very slow systems. Cost of extras - viz insurance and satnav.
WALTERMarch 30, 2016
Drop off was quick and uncomplicated. Staff was quite friendly.
Despite all my data submitted online they inputted it all manually at the counter (10min wasted) First car wouldn't unlock with the remote. They had a lot of new cars in the garage, but i got one with relatively many kms (43.000) and beat up exteriors, with lots of scratches and bumps. Many of which not recorded in the contract.
DavidMarch 20, 2016
The inside of the car smelled very bad
JamesMarch 8, 2016
Very a competent woman on the desk in the airport. Practically new car.
There seemed to be a team leader lady at the desk that appears to have few people skills.
February 5, 2016
Good value for money, but it is winter time. Let's see during summer.
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Budget Rating
Lisbon Airport
Very good
7.9 / 10
2000+ ratings