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Alamo Reviews Lisbon Airport

Read customer reviews on Alamo at Lisbon Airport and find the best car hire deals guaranteed

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trevorApril 15, 2018
Good service and clean car. We have used this company before when going to states.
we didn't get SAT NAV but our son in law with same car group did.
March 16, 2018
kind and helpful staff
NunoMarch 1, 2018
everything was OK
February 23, 2018
stuff fantastic
all just fine
williamFebruary 1, 2018
all just fine nice and smooth
nothing all fine
JoeNovember 21, 2017
Friendly counter staff. Very helpful.
DiomedeNovember 7, 2017
I received a car different from the one booked
October 29, 2017
colour of the car not comfortable to drive around
October 13, 2017
Friendliness of staff,
Waiting time at the pick up
September 16, 2017
Helpfull staff
very long queing time to get a car
PoovasenSeptember 10, 2017
Car was clean and all in order. Cannot image that there is no spare tyre. The staff at car collections was really helpful and took time to explain.
The attitude of the Enterprise staff at the counter - not really interested and abrupt. The staff at car collections was really help
AikateriniSeptember 4, 2017
car condition
August 25, 2017
I the rate and convience of renting was great
It took way to long to st the counter.
August 8, 2017
Long waiting time
LindsayAugust 2, 2017
Very nice staff.
July 31, 2017
Good car Explained everything well
Very long time waiting to get the car
July 18, 2017
Clean car and excellent drop off experience
Very lengthy collection process with long queues
July 6, 2017
Only stick shift option
AngelaJune 7, 2017
We were happy with car staff at Lisbon airport very helpful and courteous
HoanJune 1, 2017
most evrything the service been ready good
May 30, 2017
Low mileage extremely clean Easy to pick up Friendly staff
May 14, 2017
Friendly welcoming staff. Speedy drop waiting to hand back the car unlike the pick up
Seemed to take a very long time at the desk to process each person hiring a car
JoseApril 25, 2017
Good, clean car
They did not warn me that, at 5 a.m. there would be nobody at their desk when I would be dropping the car off. They never acknowledged receiving the car in good condition and releasing my credit card deposit.
March 6, 2017
Alamo and Enterprise are under the same umbrella and whichever was my local car brokerage, was not clearly identified in car pick-up terminal.
March 3, 2017
A good car. Effektive and serious management at the counter. Both at picking jo and return.
January 9, 2017
There was a problem with shortage of cars because we were hiring 2016-2017 and they were changing a lot of their cars.
GaryJanuary 8, 2017
The person at the desk. The upgrade.
It was a little difficult finding exactly were to return the car.
JohnJanuary 3, 2017
All good
December 24, 2016
Very officious and lots of time waiting at Porto to have car checked back in
SVISHCHENKOOctober 28, 2016
bad car interior insulation fiat tipo
October 26, 2016
Very good service the staff
October 13, 2016
I would prefer navigation system is included in basic price offer.
MargitSeptember 5, 2016
great condition of the car. Frendly staff.
Time to pick up the car was too long.
KaranOctober 14, 2015
All in all super good experience.
The long queue to pick up the car. May be some more personal during flight hours.
AmitOctober 6, 2015
good car
slow pick up process, a bit too expensive
NeilSeptember 29, 2015
Great staff - decent nearly new VW Polo
Finding the Alamo desk!! Did not realise it was the Guerin desk we had to go to and spent an hour at the airport meeting point on the advice of the airport to wait for the Alamo rep.....It was only by chance when walking through the car hire desks that we spotted a small sign behind the Guerin desk...You need to advise clients of this. Not a problem when we found it - Good service
September 4, 2015
I do recommend a staff on the desk. Andrew was very helpful and all what was need he was willing to answer.
January 4, 2015
Not do easy to find where to drop the car. Maybe a little map in the file that was given with the car.
JamesOctober 21, 2014
Alamo / Europcar proved efficient and helpful and a far cry from some of the online reviews of other providers
October 13, 2014
Great staff, very helpfull and friendly. Good location and quick service.
Car had a few dents on the front wing and looked a bit scruffy. Inside was a bit dirty, the dashboard was quite dusty.
September 29, 2014
The rent on behalf of Alamo was provided by Europecar and it was done professionally without any complaints from my side.
SeanSeptember 22, 2014
The ticket numbering system for queuing at the pickup desk was excellent. The car was definitely better than we expected - Renault Megane Eco Sport Estate.
The condition of the vehicle was almost excellent - one of the rear doors did not close properly which made being a passenger in that seat a little noisy but I'm sure that was purely a problem introduced by the previous renters.
July 28, 2014
staff at pick up & drop off were fantastic. Car was spotless. Everything was as it should be. Well done!
ArneJuly 28, 2014
They never included the Nav system, whih we paid for.
PaulJune 18, 2014
Very quick and easy to use website from initial booking to collection of vehicle.
Nothing really!
June 9, 2014
Efficiency of service and ease of return
Engine size of car, but we can book a larger one next time!
May 16, 2014
Friendly staff
Very slow process to pick up the car, even when the car was pre-booked. It took a good hour of wait, then paperwork, then inspection then drive away. Alamo was handled by Eurocar counter.
FernandoMay 12, 2014
Do dispositivo para o pedágio, foi muito útil.
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Alamo Rating
Lisbon Airport
Very good
7.3 / 10
500+ ratings


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