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Avis Reviews Amsterdam Schiphol Airport

Read customer reviews on Avis at Amsterdam Schiphol Airport and find the best car hire deals guaranteed

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May 31, 2017
Car located within walking distance with staff on site.
A location map showing how to get out of the airport area (AMS is big and full of one-way roads!) and return to the rental parking lot -- and the gas stations in the neighbourhood area would be very helpful to most of your clients. We had a 20-min seek-and-find drive due to the lack of this information.
JubinMay 31, 2017
i was not instructed by avis to enter the parking lot from a completely different end while returning. It was very confusing and very much time consuming. I had to walk a lot and also drive all around to get back to a different floor of parking
May 22, 2017
May 7, 2017
Thank u 4every thing
No thing
April 25, 2017
Nothing partucular
Aircoditioning : smell badly. Need to change air filter.
April 19, 2017
Easy booking and value for money
Suggestion: Waiting in line for picking up. Maybe it is possible to add more information in the booking process like uploading passport scan etc, maybe it is possible to have a separate line to pick up the keys. Waiting line less than 10 minutes.
IainApril 18, 2017
Allocated brand new vans. Good location and easy to drop off
Queue for Avis desk was very long. Sat Nav stopped working and wasn't up to date with latest roads.
April 3, 2017
Good car
Waiting at the pick-up
January 16, 2017
Good service
They need to reduce thier prices
ianSeptember 17, 2016
Sherry the manager (?) handing out water to queuing customers on very hot afternoon dispelled a lot of frustration at the time it took to sign up for car , he then met us over at pick up point and arranged an upgraded deal to apologise for the wait - we left relatively happy customers after a long wait
Long slow queue to pick up the car, no car available after transferring to pick up point.
GregorySeptember 14, 2016
The people at the desk and in the garage were very helpful and friendly.
I had reserved a Mercedes E-Class...because I drive one at home so I'm familiar with all the controls. I was given an Audi A6...which was very nice...but took some time to get used to. Also, the inside of the windshield wasn't as clean as I would hope. Driving at sunset over unfamiliar roads it made things difficult until I cleaned it.
andrewAugust 1, 2016
Ease of everything.
Asking for the car to be full and returned full, under half empty when i collected it so unless i mentioned it on return i would have got charged for refueling.
July 29, 2016
The service is good and people were nice to customer
long walk from reception to the car parking
July 27, 2016
The staff member at the pick up location was very rude. The pick up location is all the way at the back of a big parking lot. The map they had given me was not that helpful. When I pointed it out and suggested a change that may have helped me. The girl, with her face turned away from me, said "it is very simple, you just had to follow the map!"
AnnJuly 4, 2016
Efficient and friendly service, once we reached the counter.
Long wait. Prepaid fuel unclear (how much we paid). Tank not full on pick-up.
JoseJune 28, 2016
All service was excellent
Price can be cheap
June 17, 2016
Speed and courtesy
January 21, 2016
Got the car we wanted
Disappointed about some features.
GeoffreyJanuary 15, 2016
Nice enough to your face.
I have used Avis at Schipol airport often with no problems. Unusually this time I was not escorted to the car.The paperwork showed a perfect car, no damage. On inspection to my surprise I found significant damage to the rear quarter. Avis claimed they had missed it!? I am sure they would not have missed it on return and had to charge for it
July 19, 2015
I expected a Volvo V70 for the 14 days rent but got an upgrade to Audi A6 3.0 Quattro Tiptronic S-line Diesel :) I was very happy and the car drove brilliantly for the 4400km
Wanted 3hours extension and were willing to pay for that. 345euro for that was not very friendly
AndrewJune 21, 2015
All good apart from below
Electric hand brake!
August 13, 2014
Sat nav hire was very expensive.
PaulJuly 17, 2014
we liked the first car .it was almost brand new. the second was even better as we had a choice and naturally we picked the same car as we drive at home so we knew the layout and did not have to spend twenty minutes figuring out where all the controls are!
When we went to return our car and rent a new one for the second part of our holiday we were told to go to the airport terminal to do the paperwork. We then had to wait approximately 50 minutes to get served as it was busy. The lady who served us informed us that as we had already rented a car from them that the people at the pickup point could have handled it. we were not pleased to have wasted 50 minutes unnecessarily.
DzintarsJune 25, 2014
Very easy to take,to drop off of the car was very easy (to find the right way). The car was as god as new (only 14,000 km millage...).
June 6, 2014
Car was perfect for family of 4 and sufficient luggage room.
Reserved car was rented out already, but replacement was excellent.
May 27, 2014
I thought we would receive a Vauxhall Astra, but we received a Kia instead.
May 17, 2014
Great experience!
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Avis Rating
Amsterdam Schiphol Airport
Very good
7.9 / 10
250+ ratings