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Budget Reviews Shannon Airport

Read 50 customer reviews on Budget at Shannon Airport and find the best car hire deals guaranteed

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ianDecember 11, 2017
Just worked really well and pleasant staff
They had missed a dent in the rear.
December 4, 2017
First car smelt of cigarette smoke - changed to another one straight away by staff. Good customer service.
The fact that the first car smelt strongly of cigarette smoke.
November 12, 2017
ease of getting the car and service
Car had a lot more scratches on it than on the documentation so we had to go back to the desk to get it all captured on the form
October 24, 2017
Staff very helpful. Travelling with one friend - selected 'group' as closest option
All was fine
October 10, 2017
Helpful friendly staff. Easy to find the desk in the airport The customer service was very good especially when we had a puncture. Authorisation was provided over the phone for the tyre repair and the cost was refunded on return of the vehicle.
Car was incredibly basic and didn't even have a CD player even though we didn't book the cheapest car.
October 1, 2017
Always a good service
For a new car it was pretty batterrd outside which was a shame
September 21, 2017
Reasonable prices
Car in average condition.
JamesSeptember 16, 2017
The cost of the deal the car wS good but very battered. Poor condition. Very good overall
State of the car. Lots of damage and brakes were squeeking really loud all the way. Not good.
AnneSeptember 16, 2017
Great service as always at the Budget desk in Shannon airport. Lovely people
September 3, 2017
3 yr old car with a few bangs in it
ChrisAugust 31, 2017
Brand new car & model, very helpful and friendly staff.
would've preferred a diesel
FraserAugust 29, 2017
Excellent service, great price, and great car.
No problems at all.
August 26, 2017
Daniel Allen at the desk in Shannon airport was especially helpful. He was v polite & I enjoyed a joke with him
August 23, 2017
Super quick and hassle free, the car did the job, thank you!
JohnAugust 22, 2017
Staff are good.
Busiest desk. Car tatty all around, bit hanging off the front! Should be more choice if want diesel or petrol and indicating preference of car. Seems like a lottery what you get
July 31, 2017
Would have preferred diesel car
TIMOTHYJuly 24, 2017
Great value and helpful staff.
July 13, 2017
Had no problems would hire again from them
June 30, 2017
Had booked Polo, given a nissan Xtrail, this was upgrade +++. proved suprisingly economical
Car was a bit big, proved a little worrying to park. Had to pay for fuel upfront, this has since been refunded.
StephenJune 30, 2017
No unnecessary pushing of insurance at pick up. Sensible inspection of car at drop off,
Fan on car only worked at full setting.
June 26, 2017
The car was over 3 years old with over 145,000 km on the clock. It was noisy and vibrated at 120kmph. Not what I had come to expect.
JohnJune 26, 2017
Everything Counter staff excellent, guy with fair hair
DouglasJune 25, 2017
Great service
JoanJune 24, 2017
Car was excellent by what always makes it a pleasure to use Budget at Shannon is the staff. They are without a doubt the most consistently pleasant, helpful and friendly staff that I have ever dealt with (without them being false and gushing). They are a fabulous welcome and first and last impression of Ireland. I use them a lot.
June 20, 2017
friendly staff ease of returning vehicle
long queue at reception desk. waiting for transfer bus to collect vehicle
June 13, 2017
Very easy to locate in the arrivals hall, with efficient and friendly staff
June 11, 2017
June 7, 2017
Great service. Was unaware of the insurance costs which doubled the booking costs. This isnt made clear.
May 27, 2017
Everything went with pefect ease. Thank you.
May 25, 2017
the whole package
May 21, 2017
Helpfulness and courtesy of counter staff Sorry, I meant to score 9 on number 4 below
Dropped off by driver as car not quite ready, nobody available to answer any queries re car so had to spend time to get acquainted with it, also no literature other than audio
SusanMay 18, 2017
Great value and service ,easy online booking service,very happy as usual
JamesMay 18, 2017
Cambelt noise from engine
May 16, 2017
Pretty much all of it.
Not being able to find a petrol station on return.
JohnApril 9, 2017
Everything, got an Astra instead of a Corolla and loved it
JohnApril 9, 2017
Car was great, good value
Always try and give something extra or different.
April 2, 2017
I payed insurance when booked car and payed again at airport so wasn't very happy
March 13, 2017
Nice young man when we went to pick car up,very helpful and friendly.
MonicaMarch 10, 2017
Quickness of getting the car. The guys who drove the bus to and from where cars are picked up and dropped off very friendly (Gavin for pick up and Henry Jordan for drop off).
Budget's over the counter zero excess insurance way too expensive.
DanielFebruary 23, 2017
Cost was reasonable. Was a brand new car. Pick up is close to desk.
Providing navigation in cars is welcome benefit (I rent a lot of cars)...can be a deciding factor when renting if you calculate into cost benefits.
ReginaldDecember 28, 2016
Short hop to main terminal rather than perimitter walk
November 18, 2016
Location is right by arrivals and car was only 2 minutes walk away - very good
I was unfortunate to be behind 4 other people when arriving and only one staff member at Budget managing bookings. At nearly 10pm at night waiting for over 30 minutes wasn't good as I wanted to get on the road quickly
MariaSeptember 24, 2016
Good value great service thankyou.
MarkSeptember 13, 2016
The service and the car were very very nice,
The insurance was very very expensive.
JohnSeptember 6, 2016
The Kia Sportage we had as a substitute vehicle was very good and included a sat nav at no extra cost.
I am 66 years old and I thought it would have been nice to have had someone to help with cases on and off the shuttle bus at our return location at Dublin airport .
SusanneAugust 29, 2016
Staff customer service
Cost of fuel deposit seems excessive even though it was returned in full
AmandaAugust 23, 2016
1. Helpfulness and friendliness of staff at the airport (Trevor made suggestions about how to get to our accommodation which saved us a great deal of time) 2. Car was powerful and easy to drive 3. Diesel was cheap 4. I prefer to return car with a full tank of petrol as then there is no guessing involved!
August 14, 2016
I upgraded to a bigger car as I thought the UP would be too small and got a micra. I really helpful woman in shannon who was eastern european. I want to thank her but I dont remember her name- blonde hair looked professional
I upgraded to a bigger car as I thought the UP would be too small and got a micra
UgoJuly 18, 2016
Everything went smooth without any problems. The car was fairly good
KarenJuly 13, 2016
Helpful staff and flexibility offered to my situation.
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Shannon Airport
8.4 / 10
500+ ratings


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