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Europcar Reviews Newcastle Airport

Read customer reviews on Europcar at Newcastle Airport and find the best car hire deals guaranteed

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JamesJanuary 17, 2017
The Europcar desk is the first thing you see in the terminal building
GeorgeOctober 18, 2016
Liked the upgrade especially as Jeep Renegade has a sat nav. would have been lost without it. Aslo liked the unlimited mileage and free second driver.
Concerned that no one was there when vehicle dropped off. Visited counter at airport to be assured everything was Ok.
October 12, 2016
Upgrade To estate car
KeithOctober 10, 2016
ease of pick up and drop off. No fuss and the helpfulness of Hartlepool Europe car in obtaining a new Hyundai I30
Fault light came on the original car 1 day after pick up had to locate Europe car in Hartlepool
StevenSeptember 11, 2016
The desk staff were very helpful. Getting a Ford Focus instead of an Astra was a bonus! It was a lovely car to drive.
AnthonySeptember 10, 2016
Newish car
No comment - all good
DavidAugust 1, 2016
I was surprised that it was diesel, but I was was very surprised at how good the Ford Focus was, the only minor problem was a broken parcel covering which I was able to find had been recorded.
I never did find out how to open the bonnet .
August 1, 2016
ease of access to rental car and onto highway, no shuttle required.
a VW Jetta is not as quiet, comfortable, or spacious as the Vectra I ordered. The car specification was very low, there wasn't even any Bluetooth which ought to be mandatory for safety.
July 24, 2016
Friendliness of the desk staff
WendyMay 23, 2016
I really like the friendly service I receive so late at night from Lindsey and Steve who often work at the desk at this time. Such late hours but they always have a smile.
JacquelineMay 17, 2016
I didn't like the fact that there was no disc for the gps. I did go to another Europcar place and the girl was to call me but never did.
AntonyApril 18, 2016
Almost new car.
Boot difficult to put bags in and out due to lip and shape.
March 29, 2016
The ease of picking up and collecting the car. Plus the car was better than expected as it was upgraded
the fact that I didnt realise that I had to provide my NI number instead of my driving licence
garyMarch 8, 2016
Great upgrade
February 25, 2016
Car was as ordered and in very good condition.
Counter staff attitude was unfriendly and unhelpful.
January 2, 2016
So easy n friendly people in the counter to deal with
December 26, 2015
All very easy & convenient
Nothing stood out as bad/poor/inconvenient
October 28, 2015
Too noisy for the long drive, road noise in car,
StevenOctober 20, 2015
We were offered a free upgrade (2 door to 4 door). Polite and friendly counter staff. Returning vehicle was also straight forward.
October 14, 2015
All grand
susanSeptember 28, 2015
Everything was fine
September 18, 2015
Staff gave good instructions and very pleasant
September 15, 2015
Easy to drive and manage
El.charger didn't work, were not able to charge phone or GPS No hand book to look up things with the car
September 15, 2015
Booking on line
mercedes c class auto selector on steering wheel.
RuggeroAugust 26, 2015
Wide range of advises about how to improve the conditions of my hiring
August 24, 2015
Long queue for collection as only one member if staff. But he dealt with a tricky customer in front of us with exceptional professionalism!
August 18, 2015
good service
July 28, 2015
Pre existing damage to car not pointed out to me when I collected the vehicle, very obscure info. re this on hire docs. Not clean on collection, dead insects on paintwork, pet hair on upholstery(doors), grit and debris on mats inside. No handover to ensure I knew about controls on car. Had to request staff to check vehicle on return of car.
July 21, 2015
Damage on car not recorded when picking it up.
AshleighJuly 17, 2015
Hassle free
CatherineJuly 16, 2015
The comfort of the car, its cleanliness - The ease of drop off
The navigation system was hopeless and we had to drive many many miles off tracks to reach our destination and it was safer to try to follow road signs... The fact that the agent at pick up tried to sell us an insurance when we already had one through the company we hired the car from.
July 14, 2015
Convent to find and enter and exit airport
Parking places very tight to get out and in to when collecting and delivering the car back
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Europcar Rating
Newcastle Airport
8.2 / 10
250+ ratings