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Thrifty Reviews Manchester Airport

Read customer reviews on Thrifty at Manchester Airport and find the best car hire deals guaranteed

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georgeJanuary 12, 2017
nice smiling faces
taking the car back
January 9, 2017
Although the Jaguar was requested the Volvo we were given was a better car in the end.
JohnJanuary 2, 2017
How quick the airport collection was. Very helpfull staff.Drop off was very quick.Great value and will use again
November 24, 2016
Helpful staff, car in excellent condition
Difficulty at airport finding desk/transfer bus when arriving by train to the airport.
DarrenOctober 3, 2016
Just location, would be better closer to airport
September 12, 2016
Very impressed with Thrifty staff. Courteous and helpful. Explained purpose of car hire and offered choice of 2 vehicles. Advised to take one particular vehicle and this was very helpful.
August 1, 2016
The staff are very helpful
changes in dropping of and the fuel return full, used to be drop back then use hire car to fill up on way to airport drop off which is not now the case
July 15, 2016
Staff were very courteous and helpful.
Not Thrifty's problem but drop off at Glasgow airport was a it of a walk from the terminal building.
June 29, 2016
Not having to use the shuttle bus to the car rental village at Manchester Airport.
Difficulty in contacting the rental office via the courtesy phone.
June 27, 2016
Car was very good. clean and the make and model i chose
June 26, 2016
I liked the convenience of picking the car up at the airport & the good customer service given at the thrifty reception.
JohnJune 20, 2016
The car type I ordered a Passat and got a Hyundai Tucson - bit of a bait and switch. Also no refund when I returned the car three days earlier than initially planned.
PeterJune 14, 2016
Staff were excellent.
WANMay 21, 2016
May 20, 2016
Friendly counter staff, good value for 7 seater car
Hassle of pick up and drop away from main car rental zone
PETERMay 6, 2016
nice little car, perfect for two people with limited baggage
car radio impossible to understand how to reset etc being collected from airport was a problem as I was not told which level we were to stand, now we know
March 26, 2016
There was no instructions on how to contact Thrifty upon arrival. All other car hire firms are clearly marked.
January 26, 2016
When arriving at the desk been told I have to produce a current utility invoice and a copy of my credit card statement. Passport. I was somewhat surprised, but I duly drove 30 minute round trip to collect the documents. On my return the second lady who took care of my booking was very polite and nice. Could you make it clearly what documentation
January 20, 2016
I was delighted that the staff on pick up did not keep trying to get me to upgrade my insurance or any make any other sale. Staff were polite, helpful, understanding and a delight to deal with. Drop off was swift, no waiting for a bus transfer and again staff were delightful.
IanJanuary 11, 2016
Very helpful and friendly staff.
Couldn't keep the car! Great vehicle.
January 8, 2016
Courtesy and infortmation given from the team
January 6, 2016
Efficiency of staff
Would of been more convenient if rental was at rental village
RichardJanuary 4, 2016
Car was Ok and automatic and ran very well.
All the extra costs (that are refunded admittedly), but it appears excessive to rent a car in the UK nowadays! Thrifty offices out on a limb in strange location from the airport!!! Needs moving to be with all the other car hire companies!!!
AnthonyNovember 9, 2015
They picked me up from the airport, we're very friendly, gave me advice about the local roads going out. Car was brand new, had 100 miles on the clock. When I dropped the car off, everything took less than 5 minutes and they were again really friendly. Then they offered to drop me off wherever I needed to be, first class service, will use again.
Nothing to report.
AnthonyNovember 4, 2015
Friendly staff and great choice of cars
Large deposit and inability to drop insurance excess down to zero
September 5, 2015
Good clean car.
Location of rental company. Operation hours may be inconvenient as our flight left very early in the morning.
August 30, 2015
i was encouraged to get an upgrade. as single only `I did not need a large car . I was offered a saloon family care. I did not care for this fortunately there was a small Fiat which was perfect for me. I would prefer not to be encouraged the upgrade. I was travelling through small country roads in Wales and the Fiat was perfect
warrenAugust 22, 2015
Car was good and very economical
Sat-nav was confusing in the vw
HeatherAugust 11, 2015
the staff were friendly and efficient. Car was nippy, economical and clean. I liked the office being off site as it took the stress out of driving into the airport for me.
I wouldn't have known it was off site has i not read the reviews where I discovered what to do - which helped a lot
DavidJuly 24, 2015
Car was better than expected and the newest hire car I have ever had
July 17, 2015
Special notification that Thrifty is not in the rental village at Manchester airport
July 4, 2015
They were polite, came to find me when I was lost, we're efficient and explained everything clearly.
May 31, 2015
Very happy apart from not got my deposit refunded yet
Refund not returned yet
May 24, 2015
New car excellent.
Fuel consumption poor. Locating Thrifty at airport poor.
NeilApril 10, 2015
Very helpful staff - showed us how to use sat nav
March 4, 2015
I though meet and greet at the airport would be that. I gave a time that i thought i would be through immigration and when i came out i had to go to customer services to contact thrifty and then had to wait 30 mins. Other than that the people where good.
February 21, 2015
Great customer service, great price. Will use them again..
February 20, 2015
Friendly staff, vehicle and its condition
Didn't know we had to give thrifty a call to be picked up and taken to the place where we could take the car with us
BaderFebruary 12, 2015
The rental office of thrifty is far from the airport rental car village.
January 18, 2015
The only suggestion I have is to make it really clear that the rental office is off-site. We somehow missed that. Not a big deal though, and when we phoned, the staff dealt with that very professionally.
VictorJanuary 5, 2015
I was absolutely thrilled at the upgrade. We plan to go back over to the UK in May, and we definately plan to rebook with Thrifty.
Maybe a fuller explaination of the total costs prior to full payment taken
RichardJanuary 3, 2015
Carr was great and so was the price. Meet and greet was more a hunt down and wait and wait. After waiting in the cold for over 20 mins the driver who arrived was expecting some other passenger but took us as well. Not easy with 2 1/2 yr old twins. However, we loved the 'big red car' once the fraught pick up was made.
See previous comment- meet & greet not satisfactory after 24hr travelling. No clear instructions on the paperwork regarding ringing up and then waiting for a pick up- not sure why we bothered supplying flight numbers as no effort was made to 'meet & greet'.
November 1, 2014
Excellent vehicle. Also v good customer service.
When we arrived 8am we were told the car selected for us (not the Freelander size I paid for) would not fit our luggage. Fortunately your staff were able to supply us a larger vehicle Outlander for same price and we were very satisfied with that... But I really didn't need the drama after a 24 hr flight with 2 small children!
KevinSeptember 25, 2014
Upgraded to a larger automatic 4 x 4, Efficent and friendly staff at rental location, quick pick up from airport
JamesAugust 27, 2014
The car was great the service was fantastic the overall experience was good
The time it takes to get your money back is to long
WendyAugust 15, 2014
easy pick up from airport, quick and easy car pick up, upgraded car free of charge, excellent helpfull staff, will use again.
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Thrifty Rating
Manchester Airport
8.2 / 10
250+ ratings